In-Demand Part time Jobs in City Of Sydney Nsw

Part Time Customer Service Officer - Operations
Good Cycles —Alexandria NSW
- $36.81 - $66.26 an hour
- Part-time
- Bilingual
- CRM software
- Customer service
Quick Apply
13d
Bubble Tea
Sharetea Sydney —Sydney NSW
- Part-time
- Customer service
- In-person
- Cash handling
Quick Apply
Retail Cashier Fruit and Veg and Grocery Person
Fortune it Pty Ltd —Bondi NSW
- From $29 an hour
- Part-time
- Customer service
- In-person
- Annual leave
- Employee discount
Quick Apply
5d
Retail Assistant - Broadway
ALDI Stores —Glebe NSW
- $31.27 an hour
- Part-time
- Health insurance
- Annual leave
Quick Apply
7d
Front of House Team Member - Bakery
Doughkyo Australia —Sydney NSW
- $22 - $32 an hour
- Part-time
- Hospitality
- Customer service
- Bakery
- On-the-job training
Quick Apply
Sales Assistant - Part Time
Peter Alexander —Sydney NSW
- Part-time
- Customer service
- Employee assistance program
- Employee discount
Retail Assistant - Waterloo
ALDI Stores —Waterloo NSW
- $31.27 an hour
- Part-time
- Health insurance
- Annual leave
Quick Apply
16h
Retail Assistant - North Sydney
ALDI Stores —North Sydney NSW
- $31.27 an hour
- Part-time
- Health insurance
- Annual leave
Quick Apply
Peter Alexander - Christmas Angels
Peter Alexander —Sydney NSW
- Part-time
- Employee discount
Team Member Night Shift 7-Eleven Drummoyne
7-Eleven Drummoyne —Drummoyne NSW
- $37 - $48 an hour
- Part-time
- Sales
- Customer service
- POS
Quick Apply
Retail Assistant and Candy Maker
Sticky —The Rocks NSW
- From $30 an hour
- Part-time
- Sales
- Customer service
- No experience needed
- Employee discount
Quick Apply
20h
Retail Assistant - Bondi Junction
ALDI Stores —Bondi Junction NSW
- $31.27 an hour
- Part-time
- Health insurance
- Annual leave
Quick Apply
16h
Guest Services Agent
Virgin Australia —Sydney NSW
- Part-time
- Communication skills
- Annual leave
Retail Assistant - Gladesville
ALDI Stores —Gladesville NSW
- $31.27 an hour
- Part-time
- Health insurance
- Annual leave
Quick Apply
HOLIDAY CASUAL TEAM MEMBER - COTTON ON GROUP - NEW SOUTH WALES
Cotton On —Haymarket NSW
- Part-time
Quick Apply
4d
Team Member - Broadway
Grill'd —Rushcutters Bay NSW
- Part-time
- No experience needed
- Employee discount
Quick Apply
Convenience Store Assistant
City Convenience store —Sydney NSW
- From $20 an hour
- Part-time
- Sales
- Customer service
- No experience needed
Quick Apply
Dishwasher
Via Napoli Pizzeria —Surry Hills NSW
- From $32.18 an hour
- Part-time
- Customer service
- In-person
- Restaurant experience
- Employee discount
- Professional development assistance
Quick Apply
Guest Service Agent
PARKROYAL Darling Harbour —Sydney NSW
- $34.19 an hour
- Part-time
- In-person
- Office experience
- Employee assistance program
- Employee discount
Quick Apply
Restaurant Host/Hostess
Baia The Italian —Darling Harbour NSW
- $36 - $40 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick Apply

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Part Time Customer Service Officer - Operations

Good Cycles -
Alexandria NSW

Quick Apply

Job Details

Part-time | Casual
$36.81 - $66.26 an hour
13 days ago

Qualifications

Bilingual
CRM software
Multilingual
Customer service
Data analysis skills
SQL
Organisational skills
Communication skills

Full Job Description

Lime is looking for a Part Time Customer Service Officer to join our Sydney Operations team.

In this role, you'll be responsible for delivering an exceptional customer experience for Lime riders, community members, and city stakeholders. You'll ensure every interaction is handled with empathy, professionalism, and a solutions-focused approach, while helping identify trends and opportunities to continuously improve our customer experience.

What You'll Do

Manage customer service tickets daily, ensuring riders, community members, and stakeholders receive a positive and consistent experience.
Respond to customer enquiries across multiple channels, providing clear, timely, and empathetic support.
Manage escalated customer calls, emails, and cases, including enquiries from community stakeholders and local government representatives.
Champion customer experience by identifying recurring issues and escalating insights to relevant internal teams.
Analyse qualitative and quantitative customer data to identify trends, pain points, and opportunities to improve the end-user experience.
Work closely with Customer Service and Local Operations teams to ensure customer outcomes align with operational KPIs.
Support continuous improvement initiatives through quality assurance activities, including calibrations, audits, and feedback.
Assist in developing and maintaining customer experience documentation, including customer guidelines, workflows, and training materials to support service consistency and regulatory compliance.
Represent Lime professionally in all customer, community, and stakeholder interactions.

About You

You'll be someone who enjoys helping people and thrives in a fast-paced, customer-focused environment.

You'll also have:

A genuine passion for delivering outstanding customer service.
Excellent written and verbal communication skills.
The ability to manage a variety of customer interactions with empathy, professionalism, and sound judgement.
Experience using customer service platforms, CRM systems, ticketing software, or workflow management tools (highly regarded).
Strong organisational skills with the ability to prioritise competing tasks.
Confidence working both independently and as part of a collaborative team.
Experience with process automation, SQL, or data analysis is advantageous but not essential.
Experience working in diverse or multicultural environments and bilingual language skills are highly regarded.

What We Offer

A supportive and collaborative team environment.
Opportunities to contribute to improving sustainable transport across Sydney.
Ongoing learning and development opportunities.
The chance to make a real impact on the customer experience for one of the world's leading shared mobility providers.

Salary

This role is covered by the Clerks – Private Sector Award 2020 (MA000002) at Year 2, Level 1.

The hourly rate ranges from $35.15 to $63.27, depending on the day and time worked, with applicable penalty rates for evenings, weekends, and public holidays. Most shifts will be at the $35.15 rate.

Pay: $36.81 – $66.26 per hour

Work Location: In person

Quick Apply

Refine Your Search

part time jobs in city of sydney nsw

Part Time Customer Service Officer - Operations

Bubble Tea

Retail Cashier Fruit and Veg and Grocery Person

Retail Assistant - Broadway

Front of House Team Member - Bakery

Sales Assistant - Part Time

Retail Assistant - Waterloo

Retail Assistant - North Sydney

Peter Alexander - Christmas Angels

Team Member Night Shift 7-Eleven Drummoyne

Retail Assistant and Candy Maker

Retail Assistant - Bondi Junction

Guest Services Agent

Retail Assistant - Gladesville

HOLIDAY CASUAL TEAM MEMBER - COTTON ON GROUP - NEW SOUTH WALES

Team Member - Broadway

Convenience Store Assistant

Dishwasher

Guest Service Agent

Restaurant Host/Hostess

I want to receive the latest job alert for part time in city of sydney nsw

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