In-Demand Senior customer support Jobs in Cairns, Qld

Receptionist / Administrator – Community Home Care
Senior Helpers Far North Queensland —Cairns QLD
- $35 - $38 an hour
- Full-time
- Office
- Microsoft Office
- Administrative experience
Quick Apply
13d
Site Administrator
Compass Group Australia —Cairns QLD
- $95,914 a year
- Full-time
- Hospitality
- Microsoft Excel
- Customer service
- Health insurance
- Free food
14d
Business Development Officer
Queensland Government —Cairns QLD
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
Area Manager - Operations
Dimeo Cleaning Services —Cairns QLD
- $80,000 - $95,000 a year
- Full-time
- Management
- In-person
- Communication skills
Quick Apply
8d
Manager, IT Operations
Crystalbrook Collection —Cairns QLD
- On call
- Hospitality
- Azure
- Management
12d
Sales Associate
Crocs —Cairns City QLD
- Night shift
- Microsoft Word
- Microsoft Excel
- English
7d
Cinema Assistant Manager - Cairns Region
EVT Group —Cairns QLD
- Full-time
- Sales
- Supervising experience
- Planograms
2d
Senior Warehouse Team Member
Arnel Fencing Warehouse —Cairns QLD
- Forklift
- Warehouse experience
- Leadership
- Parental leave
- Employee assistance program
10d
Store Manager - Dan Murphy's Earlville
Dan Murphy's —Earlville QLD
- Full-time
- Management
- Sales
- Employee assistance program
Quick Apply
Hotel Manager
Crystalbrook Riley —Cairns QLD
- Up to $160,000 a year
- Leadership
- Communication skills
- Hotel experience
- Parental leave
Department Manager - Based in Cairns
Sailing Whitsundays —Cairns QLD
- Full-time
- Leadership
- Communication skills
Senior Field Technician
NBN Co —Cairns QLD
- Full-time
- Customer service
- Communication skills
- Parental leave
- Gym membership
7d
Intern Pharmacist - Cairns
Ramsay Pharmacy —Cairns QLD
- Weekend availability
- Bachelor's degree
- Communication skills
- Hospital experience
Quick Apply
1d
Senior Field Technician I Cairns
NBN Co —Cairns QLD
- Full-time
- Customer service
- Communication skills
- Parental leave
- Gym membership
Demi Chef - Rydges Esplanade Resort Cairns
EVT Group —Cairns QLD
- Culinary experience
- Resort
- Kitchen
- Parental leave
9h
Sous Chef
Crystalbrook Flynn —Cairns QLD
- $75,000 - $83,500 a year
- Full-time
- Management
- Culinary experience
- No degree
- Parental leave
Licensed Aircraft Maintenance Engineer
Leidos —Cairns QLD
- Full-time
- Maintenance
- Annual leave
6d
B1/B2 Licensed Aircraft Maintenance Engineer | Senior Base Engineer
Chartair Pty Ltd —Cairns QLD
- $100,000 - $150,000 a year
- Full-time
- Communication skills
Quick Apply

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Site Administrator
Compass Group Australia —Cairns QLD
Minimum 1-2 years working experience in administration. Recognition programs including service and safety awards, regular team events, site-based benefits and…
$95,914 a year
14d
Groote Eylandt Opportunties
Compass Group Australia —Cairns QLD
Recognition programs including service and safety awards, regular team events, site-based benefits and company discounts.

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Receptionist / Administrator – Community Home Care

Senior Helpers Far North Queensland -
Cairns QLD

Quick Apply

Job Details

Full-time
$35 - $38 an hour
13 days ago

Qualifications

Microsoft Office
Administrative experience
Home care
Computer skills
Communication skills
Marketing

Full Job Description

Are you an organised, confident and people-focused administrator who enjoys being part of a busy and supportive team?

We are a community home care company looking for an experienced Receptionist / Administrator to join our amazing team. This is a front-of-house, office-based position and an important role within our business. You will often be the first point of contact for clients, families, staff, referral partners and members of the community, so professionalism, warmth and excellent communication skills are essential.

This is not just a traditional reception role. We are looking for someone who is proactive, commercially minded and willing to help us grow our client base while supporting the day-to-day administration and compliance requirements of the organisation.

About the Role

Your responsibilities will include:

Managing reception and being the welcoming face of the office
Answering incoming calls and responding to general enquiries
Providing professional customer service to clients, families, staff and external stakeholders
General administration, data entry, filing and document management
Managing emails, correspondence, appointments and office communications
Assisting with client enquiries, referrals, onboarding and rostering
Supporting the team with compliance documentation, records and audits
Maintaining accurate client and organisational information
Following up documentation and ensuring records remain current
Assisting with marketing activities to attract new clients and referral opportunities
Building relationships with local businesses, community organisations, health professionals and referral partners
Following up prospective clients and enquiries
Assisting with social media, promotional activities and community engagement where required
Supporting management and the broader team with general administrative duties

About You

We are looking for someone who is:

Friendly, professional and confident dealing with people
Highly organised with excellent attention to detail and great computer skills
Able to manage multiple priorities in a busy office environment
Proactive and comfortable taking initiative
Confident communicating over the phone, by email and face-to-face
Comfortable promoting services and speaking with prospective clients and referral partners
Experienced in administration and office systems
Familiar with compliance requirements, documentation and record keeping
Reliable, professional and able to maintain confidentiality
A strong team player with a positive, solutions-focused attitude
Confident using Microsoft Office and general computer systems

Experience within community care, aged care, home care, disability, NDIS, health or a similar regulated environment would be highly regarded.

Experience in marketing, client engagement or referral generation would also be an advantage.

What We Offer

Full-time Monday to Friday hours – 8:30am to 5:00pm
No weekend work
Office-based position
A supportive and welcoming team environment
A varied role where no two days are exactly the same
The opportunity to contribute to the growth of the organisation
The chance to work in an industry where your work genuinely makes a difference in people's lives

We’re Looking for the Right Person

We want someone who sees what needs to be done and gets involved.

You will be the person who helps keep the office organised, makes clients feel welcome, supports the team with compliance and administration, and actively looks for opportunities to connect our services with people in the community who need them.

If you are professional, energetic, organised and enjoy working with people, we would love to hear from you. Email [email protected]

Pay: $35.00 – $38.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

senior customer support jobs in cairns, qld

Receptionist / Administrator – Community Home Care

Site Administrator

Business Development Officer

Area Manager - Operations

Manager, IT Operations

Sales Associate

Cinema Assistant Manager - Cairns Region

Senior Warehouse Team Member

Store Manager - Dan Murphy's Earlville

Hotel Manager

Department Manager - Based in Cairns

Senior Field Technician

Intern Pharmacist - Cairns

Senior Field Technician I Cairns

Demi Chef - Rydges Esplanade Resort Cairns

Sous Chef

Licensed Aircraft Maintenance Engineer

B1/B2 Licensed Aircraft Maintenance Engineer | Senior Base Engineer

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