In-Demand It service desk technician Jobs in Adelaide Sa

Desktop Support Engineer L1
Total IT Global —Greater Adelaide SA
- $28 - $30 an hour
- Full-time
- Microsoft Office
- In-person
- Communication skills
Quick Apply
IT Service Desk Technician
FYFE —Greater Adelaide SA
- Microsoft Outlook
- Software troubleshooting
- Customer service
- Parental leave
- Employee assistance program
5d
Service Desk Manager
First Focus —Adelaide SA
- $110,000 - $145,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Communication skills
- Paid training
Quick Apply
Samsung Authorised Service Centre – Mobile Phone Repair Technician / Customer Service Representative
GR Phones and Repairs —Allenby Gardens SA
- From $55,000 a year
- Part-time
- Customer service
- In-person
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
2h
Expression of Interest | Residential Property & Communities | Adelaide
Greystar Real Estate Partners LLC —Greater Adelaide SA
- Full-time
- Customer service
- Front desk
4d

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Desktop Support Engineer L1

Total IT Global -
Greater Adelaide SA

Quick Apply

Job Details

Full-time | Contract
$28 - $30 an hour

Qualifications

Asset management
SCCM
Microsoft Exchange
Microsoft Office
DHCP
DNS
Communication skills

Full Job Description

You will be working in Adelaide for our well known clients.

Its a FTE Contractual role, 5 days a week you will be working

Please find below the job Description for the role.

Job Description:

Desktop Technician will provide day to day local desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions:

Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this position works collaboratively with the Service Desk for end user break/fix and other support functions.

Duties shall include, but not be limited to:

Excellent working knowledge of Windows 7, 8, 10, 11
Good working knowledge of Windows. (MacOS a plus).
Strong working knowledge of Workstations, desktop, laptop, printers/fax, and peripherals, graphics cards and network cards.
Strong knowledge of PC/ Workstation builds. (MS SCCM and MS MDM)
Working knowledge of Active Directory 2003/8/12 R2, Microsoft Office 365, Microsoft Exchange, DNS, DHCP, Group Policy etc.
Basic troubleshooting knowledge of iPad, iPhone, Android, and other smart technologies
Excellent working knowledge in asset / inventory management
Ability to maintain composure and focus while troubleshooting and solving technical issues.
Ability to adhere to a schedule of client appointments while adapting to customer requests.
Demonstrated ability to communicate complex technical concepts in simple language.
Strong Experience in Multi-Functional Printer troubleshooting
Travel within the city required
Flexibility to make schedule adjustments to cover before/after usual business hours or when other team members are unavailable.
Excellent verbal and written communication in English

Pay: $28.00 – $30.00 per hour

Work Location: In person

Quick Apply

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it service desk technician jobs in adelaide sa

Desktop Support Engineer L1

IT Service Desk Technician

Service Desk Manager

Samsung Authorised Service Centre – Mobile Phone Repair Technician / Customer Service Representative

Expression of Interest | Residential Property & Communities | Adelaide

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