Are you sick of finishing late? Tired of running behind and seeing a high quantity of patients over fewer good quality patients? Join us for a better work life balance.
Sunny Dental Buderim is looking for a warm, organised and patient-focused Dental Receptionist to join our growing team.
We are a caring dental practice under new ownership, with an exciting period of renewal and rejuvenation ahead. Our goal is to build a supportive, stable and positive workplace where each team member feels valued, confident and well supported in their role.
This position would suit someone who enjoys creating a calm and welcoming experience for patients, has strong communication skills, and takes pride in keeping the front desk running smoothly.
About the role
As our Dental Receptionist, you will be the first point of contact for many of our patients. You will help create a friendly, professional and organised experience from the moment patients contact the practice through to the end of their visit.
Your duties may include:
- Welcoming patients and assisting with enquiries
- Answering phone calls and managing appointment bookings
- Maintaining the appointment book and supporting patient flow
- Processing payments and health fund claims
- Communicating clearly with patients about appointments and general information
- Supporting the clinical team with smooth day-to-day scheduling
- Maintaining accurate patient records
- Helping create a calm, caring and professional front desk environment
What makes this role different
At Sunny Dental Buderim, we believe people do their best work when they are properly supported.
We are not looking for someone who has to do everything in the practice. We value people becoming excellent in their own role, rather than being stretched across every area. While teamwork is important, your primary focus will be reception and patient coordination.
You will also be supported by a dedicated Practice Manager who understands the daily running of a dental practice. This is not a dentist/manager hybrid situation — you will have real operational support from someone focused on practice management, systems and staff support.
A quality-over-quantity approach
One of our key points of difference is that we value longer appointment times to support thorough, comprehensive patient care.
This helps our clinicians provide treatment properly, gives patients time to feel heard and cared for, and reduces the pressure that comes from rushed appointment books. We pride ourselves on aiming to run on time and creating a calmer, more organised day for both patients and staff.
Our approach is simple: quality care, thoughtful scheduling and a team environment that does not rely on rushing people through.
About you
We are looking for someone who is:
- Friendly, caring and professional
- Organised, proactive and reliable
- Confident speaking with patients in person and over the phone
- Calm under pressure
- A strong communicator
- Able to work well as part of a team
- Willing to learn and grow within the role
- Focused on providing a positive patient experience
Dental reception experience is highly valued, but the right attitude, reliability and communication style are very important to us.
Why join us?
- Supportive and caring team environment
- Dedicated long-term Practice Manager for guidance and support
- Clear role focus — we support you becoming great at reception
- Longer appointment times that support comprehensive patient care
- Quality-over-quantity approach to dentistry
- A practice that values running on time and reducing unnecessary pressure
- Growing practice with increasing hour availability over time
- New ownership with a positive vision for the practice
- Opportunity to be part of the practice’s next stage of growth
- Friendly patient-focused workplace
- Stable, professional and respectful team culture
Hours
Hours are expected to grow as the practice continues to expand. We are happy to discuss availability with the right candidate.
How to apply
If you are friendly, organised and enjoy helping patients feel welcome and cared for, we would love to hear from you.
Please apply with your resume and a short cover letter outlining your experience and why you would be a good fit for our team.
Pay: $30.00 – $37.00 per hour
Benefits:
Work Location: In person
