About Dipole GroupWe are a wholly Australian owned and operated ICT and Telecom networks specialist delivery business. Dipole operates locally, regionally, and internationally. Our capabilities span across Telecommunications, Finance, Insurance, health, Public Services, Print / Digital Media, Broadcast and Supply Chain. Dipole Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Role Overview
We are seeking an experienced Technical Business Analyst to support enterprise digital transformation, API, integration and cloud initiatives.
The role will act as the bridge between business stakeholders, product teams, architecture, engineering, operations and external vendors, translating business requirements into clear technical requirements and supporting solutions through design, development, testing, deployment and operational readiness.
The successful candidate will have strong experience working across complex enterprise environments, with hands-on understanding of APIs, integration platforms, microservices, cloud technologies and Agile delivery.
Key Responsibilities
- Engage with business, product and technology stakeholders to understand business objectives, requirements and operational challenges.
- Facilitate discovery sessions and workshops to capture functional and non-functional requirements.
- Translate business requirements into technical requirements, user stories, acceptance criteria and solution requirements.
- Analyse existing business processes and systems and identify opportunities for simplification, automation and improvement.
- Perform technical and business impact assessments across applications, APIs, integrations and dependent systems.
- Analyse API and integration requirements across complex enterprise platforms.
- Work closely with Solution Architects and Engineering teams to ensure proposed solutions align with business requirements.
- Coordinate dependencies across applications, integration platforms, cloud services and external vendors.
- Support API lifecycle activities, including requirements, interface analysis, integration dependencies and deployment readiness.
- Support solution design reviews and ensure business requirements are traceable through implementation.
- Coordinate defect analysis and resolution across business and technical teams.
- Support testing, release planning, deployment validation and production readiness.
- Identify delivery risks, dependencies, issues and impacts and facilitate resolution across relevant stakeholders.
- Support change management and operational transition activities.
- Maintain requirements, user stories, process documentation and technical artefacts in Jira and Confluence.
- Facilitate communication between technical and non-technical stakeholders throughout the delivery lifecycle.
- Contribute to platform modernisation, cloud transformation and continuous improvement initiatives.
Next Steps
If you are passionate about working as a Technical Business Analyst and have the required skills and experience, we would love to hear from you.
Please click the APPLY button to submit your application.
Due to the high volume of applications, only shortlisted candidates will be contacted for further discussion within 3–5 business days.
Thank you for your interest in this opportunity, and we look forward to hearing from you.
Job Type: Full-time, Permanent
Salary: From 80,001 to 100,000 AUD per annum plus Superannuation.
Pay: $80,001.00 – $100,000.00 per year
Work Location: Hybrid remote in North Sydney NSW 2060
