Opening towards the end of 2026, Crystalbrook Sam will bring Crystalbrook Collection’s signature style, energy and responsible luxury philosophy to Adelaide.
Set to become an exciting new destination for travellers, locals and the city’s growing lifestyle scene, Crystalbrook Sam will combine thoughtful design, vibrant guest experiences and warm, intuitive service across accommodation, dining, events and wellness.
As we prepare to open our doors, we are building a passionate pre-opening team who will help shape the culture, standards and guest experience from the very beginning.
The Opportunity:
Crystalbrook Sam is Adelaide’s newest luxury hotel and we are seeking an experienced Business Development Manager - Corporate & Events to build strong commercial partnerships and drive revenue across the corporate, meetings, incentives, conferences and events markets.
Reporting to our Director of Sales, you will be responsible for identifying, developing and converting new business opportunities that strengthen market share and deliver sustainable revenue growth for the hotel.
Through proactive sales calls, face-to-face appointments, networking, client entertainment, site inspections and industry engagement, you will establish Crystalbrook Sam as a preferred destination for corporate accommodation, meetings, conferences, group travel and memorable events.
You will be instrumental in managing our customer relationships to elevate experiences at every opportunity, thereby ensuring repeat business flows. Regular travel and representation at relevant Trade Shows will be part of your day to day, along with on site management of customer engagements.
Success will be achieved through proactive business development and by bringing customer insights to life within Crystalbrook Sam. Performance will be measured through a defined schedule of KPIs and customer feedback.
About you:
You are an experienced and commercially driven sales professional who thrives on building relationships, identifying opportunities and converting connections into meaningful business outcomes.
Confident operating as a key point of contact for both customers and internal stakeholders, you bring a polished, responsive and solutions-focused approach to every interaction. You understand the importance of representing a premium brand with credibility and creating experiences that build trust, loyalty and repeat business.
You will bring:
-
Proven experience in business development, corporate sales, events or account management within hotels, tourism or hospitality
-
Strong commercial acumen and the ability to identify, negotiate and convert profitable revenue opportunities
-
A proactive and self-motivated approach, with the confidence to develop new business and grow existing customer relationships
-
Exceptional relationship management skills and the ability to engage effectively with customers, industry partners and senior leaders
-
Strong organisational capability, with the ability to manage competing priorities, travel requirements, customer engagements and sales activity
-
A collaborative mindset and the ability to work closely with Sales, Revenue, Marketing and hotel operations
-
Excellent communication, presentation and negotiation skills
-
A customer-obsessed approach with a genuine commitment to elevating experiences at every opportunity
-
Experience within a luxury hotel or premium hospitality environment will be highly regarded
Of course, you are commercially curious, professionally confident and energised by the opportunity to establish new relationships, strengthen market presence and contribute to the success of an exciting new luxury hotel.
Why Crystalbrook Collection:
You will work alongside exceptional people in a supportive, collaborative and agile environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing including:
-
50% F&B discount across all Crystalbrook restaurants and bars
-
$99 room rates and a generous friends and family discount
-
Enhanced parental Leave and lifestyle benefits
-
A commitment to a green future through enhanced sustainability practices
-
Access to our internal mobility program and team reward schemes
-
Online learning and training with tailored career development pathways
-
A culture of collaboration, elevating experiences and diversity
-
Limitless career opportunities in a fast growing, dynamic environment
-
Regular service recognition and team engagement events
We value diversity and inclusion, welcoming people of all backgrounds. If you need adjustments during the recruitment process, let us know so we can support you to perform at your best.
As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.
Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia’s newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally.
