In-Demand Servicenow technology Jobs in Parramatta, Nsw

Service Delivery Manager
Capgemini —Sydney NSW
- Hybrid work
- Management
- Leadership
Engagement Business Partner - Customer
Civica —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Management
- Salesforce
- Work from home
Quick Apply
Senior Solution Architect
AMP Limited —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Salesforce
- AWS
- Employee assistance program
- Employee discount
11d
Senior Technical Architect
Workato —Sydney NSW
- Azure
- Computer Science
- Salesforce
Quick Apply
Principle Platform Engineer
NTT DATA —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- DevOps
Service Technician
ASSA ABLOY —Botany NSW
- Maintenance
- Communication skills
Senior Forward Deployed Engineer
Workato —Sydney NSW
- Salesforce
- Databases
- Analysis skills
Quick Apply
Senior Account-Based Marketing Manager
ServiceNow —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
Quick Apply
Senior Software Engineer - D365 Specialist
Commonwealth Bank —Sydney NSW
- Full-time
- Azure
- Management
- Master's degree
Sales Specialist Business Applications
NTT DATA —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
Partner Sales Manager (Re-seller) - ANZ
ServiceNow —Sydney NSW
- Full-time
- Hybrid work
- Management
- Sales
- Salesforce
Quick Apply
Solution Architect (Australia)
AppViewX —Sydney NSW
- Remote
- Azure
- Management
- Computer Science
Quick Apply
Principal Solutions Engineer
Dynatrace —Sydney NSW
- Full-time
- Hybrid work
- Computer science
- Azure
- Computer Science
- Travel reimbursement
- Commuter assistance
ServiceNow Developer
Delivery Centric Technologies —Sydney NSW
- Full-time
- Hybrid work
- APIs
- Agile
Quick Apply
12h
ServiceNow Architect
Delivery Centric Technologies —Sydney NSW
- Full-time
- Management
- APIs
- In-person
Quick Apply
11h
ServiceNow Engineer
Insignia Financial Ltd —Sydney NSW
- Full-time
- Scripting
- APIs
- Communication skills
1d
ServiceNow Business Analyst
Delivery Centric Technologies —Sydney NSW
- Full-time
- In-person
Quick Apply
13h
ServiceNow Delivery Lead
Cognizant —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Agile
8h
Service Desk Manager
Credit Corp —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- AI
- Health insurance
- Employee assistance program
1d
Service Manager Voice & Data
Optus —Macquarie Park NSW
- Management
- PMP
- Engineering
- Parental leave
1d

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Service Delivery Manager

Capgemini -
Sydney NSW

Apply Now

Job Details

Qualifications

Knowledge management
Management
ServiceNow
Leadership

Full Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

Roles and Responsibilities:

Modern EUC platform ownership across device management/support, request fulfilment, packaging, M365 administration, on‑site/dispatch support.
Own the end‑to‑end EUC and Service Desk service lifecycle (design/transition/run), including operating model, governance, and integration with third‑party vendors/service desks.
Lead Service Desk performance as the single point of contact: ensure tickets are received, categorised, prioritised, logged, monitored, resolved/escalated, and closed within agreed time limits.
Drive EUC operations & engineering outcomes across device management, OS/app updates and rollout, software distribution, application packaging, IMACDs, procurement, and on‑site/dispatch services
Own and continuously improve tooling, knowledge, and automation (ServiceNow, knowledge management, chatbot/remote support enablement, and integrations) to lift user experience and efficiency

Your Profile

Qualifications and Experience:

Provide industry-leading thought leadership across End User Computing and Service Desk services, shaping target operating models, user experience strategy, and technology roadmap aligned to modern workplace and enterprise service management best practices.
Proven leadership as a Service Owner / Service Desk / EUC lead in a large enterprise environment with strong stakeholder and vendor management.
Demonstrated capability operating a Service Desk as single point of contact, providing reactive/proactive support and clear communications to users in business-friendly language.
Deep EUC technical breadth across device management/support, collaboration/M365 administration, application packaging, on‑site/dispatch support, and conferencing services support.
Balance service excellence and financial outcomes, translating operational performance, risk, and improvement initiatives into clear business value, margin protection, and sustainable service growth.

What you’ll love about working here

You will be a part of a diverse collective of free-thinkers, entrepreneurs and industry experts. You will love the exposure to the scale of transformation, the depth of expertise, and the opportunities for growth.
We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.
At the heart of our mission is your career growth. You will have countless learning and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications crafted to support you in exploring a world of opportunities.
We realise a Total Reward package should be more than just compensation. We offer a range of core and flexible benefits and have a Peer Recognition Portal called ‘Celebrate’.

Apply today!

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com

Apply Now

Refine Your Search

servicenow technology jobs in parramatta, nsw

Service Delivery Manager

Engagement Business Partner - Customer

Senior Solution Architect

Senior Technical Architect

Principle Platform Engineer

Service Technician

Senior Forward Deployed Engineer

Senior Account-Based Marketing Manager

Senior Software Engineer - D365 Specialist

Sales Specialist Business Applications

Partner Sales Manager (Re-seller) - ANZ

Solution Architect (Australia)

Principal Solutions Engineer

ServiceNow Developer

ServiceNow Architect

ServiceNow Engineer

ServiceNow Business Analyst

ServiceNow Delivery Lead

Service Desk Manager

Service Manager Voice & Data

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