Job Title: ServiceNow Business Analyst
Location: Sydney
Responsibilities
- Gather and document business requirements.
- Conduct stakeholder workshops and process mapping.
- Support ITSM, ITOM, Service Catalog, and workflow implementations.
- Prepare user stories, BRDs, FRDs, and UAT documents.
- Collaborate with architects, developers, and testing teams.
Skills
- ServiceNow Functional Consulting
- ITIL / ITSM Knowledge
- Requirements Gathering & Process Analysis
- Stakeholder Management
- Agile / Scrum Methodology
Who we are.
We are Delivery Centric, a dynamic technology company that is transforming the delivery of cloud implementations and Cyber security. We are head-quartered in Australia with global presence. We are tenacious, future-thinking and highly driven to achieve an ambitious vision to be the leading global provider of innovative technologies for companies that keep our world clean, safe and secure. Our tagline "Excellence Delivered, Value Realized" is what keeps us going with our customers and team members.
Please contact me at [email protected] for additional details
Job Type: Full-time
Work Authorisation:
Work Location: In person
