Senior Data Analyst – Enterprise Data Analytics
Full-Time (35hpw) Permanent Opportunity-
Salary Range: $134,626 to $162,153 plus employer's contribution to superannuation and annual leave loading.
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Location: Haymarket
About the role:
We are seeking an all-rounder Senior Data Analyst to analyse complex data from multiple sources to identify revenue, process and business improvement opportunities; providing new information and insights to the business to inform planning, continuous improvement and performance.
Key responsibilities
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Identify, interpret and analyse complex data using linking and statistical techniques to answer multifaceted business problems including the identification of trends and/or patterns in complex data sets, and to create inference or insights
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Lead the development and implementation of templates, databases, data collection systems, data analytics and other strategies and solutions to optimise statistical efficiency and quality using best practice methodologies and industry recognised standards and processes
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Acquire data from primary or secondary data sources, create databases/data systems to expected standards and coach team members to maintain systems
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Oversee the filtering and “cleaning” of data to ensure the quality and accuracy of source data being built by team members
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Produce reports, visualisations and recommendations to answer complex business problems that are presented in the most appropriate format to ensure clarity for target audience
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Analyse and define new process improvement opportunities to support continuous improvement and business outcomes; providing advice to stakeholders, on ways to improve the efficiency and reliability of data products and services
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Develop and manage stakeholder relationships through strong and effective communications, managing expectations, mediation and issues management and negotiation to ensure delivery of services and the achievement of outcomes and benefits, engaging with stakeholders at all levels
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Build, lead and manage team of analysts setting the pace to successfully deliver all key milestones and outcomes within scope, on time and to expected standards; solving issues, unblocking problems, building capability, and guiding teams through the implementation of new processes.
Essential Requirements
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Tertiary qualification in a related field such as actuary, econometrics, mathematics, or statistics at a top-tier institution.
Demonstrated experience:
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Applying expert quality assurance, validation and data linkage in the context of business need while identifying and embedding relevant and potentially new sources of data
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Responding to requests for information and advice while balancing competing demands to ensure objectives are achieved
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Providing, concise advice and determinations in a dynamic and complex working environment where users may not understand the context, assumptions and caveats associated with the data analysis products developed
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Creating concise presentation with data visualisation.
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Minimum 5-year experience in analytical roles.
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Proficient in analytic applications (Python, SQL, MS Excel, QGIS, and others).
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Excellent written and verbal communication skills.
What would be highly regarded, but not essential
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Advance qualification in data science/mathematics/statistics at a top-tier institution
To be considered for roles in the NSW public sector, applicants must:
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Be NSW residents or in the process of relocating to NSW
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Hold appropriate working rights for the type of employment offered
How to apply
Please submit your resume and cover letter as a single document. Your application should highlight your skills, experience, and why you're the perfect fit for this role.
Further Information
Salary Grade 9/10, with the base salary for this role starting at $134626 base plus superannuation
For enquiries relating to recruitment please contact Alyssa Shearman via
[email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
A talent pool may be created as part of this recruitment process and will be valid for 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Closing Date: 10am, Monday 7th September 2026
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or
[email protected].
For more information, please visit
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