In-Demand Incident & problem specialist Jobs in Parramatta, Nsw

Front Office Technical Support Specialist
MNL Technologies —Sydney NSW
- Full-time
- Microsoft Excel
- Management
- SQL
Quick Apply
6d
Governance Specialist
Uniting NSW.ACT —Parramatta NSW
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Work from home
- Employee discount
4d
Vice President, Production Services Specialist II, Application Production Services & Engineering
Bank of America —Sydney NSW
- Weekend availability
- Oracle
- Management
- Databases
7d
Senior Software Engineer
Commonwealth Bank —Sydney NSW
- Full-time
- Azure
- AWS
- APIs
8d
Global Advisory & Markets, GSET Production Engineer, Vice President, Sydney
Goldman Sachs —Sydney NSW
- Full-time
- SQL
- Analysis skills
- Communication skills
- Travel reimbursement
- Health insurance
Registered Nurse Emergency
Northern Sydney Local Health District —Sydney NSW
- $81,748.17 - $114,771.98 a year
- Full-time
- ICU experience
- Communication skills
6d
After Hours Nurse Manager (Gde 3) - Liverpool Hospital - Perm FT/PT
South Western Sydney Local Health District —Sydney Western Suburbs NSW
- $79.80 - $81.28 an hour
- Part-time
- No degree
- Leadership
- Communication skills
- Annual leave
- Parental leave
8d
IT Support Specialist
Doltone Hospitality Group —Pyrmont NSW
- Full-time
- Azure
- Computer Science
- Bachelor's degree
- Employee assistance program
- Employee discount
4d
Desktop Support Specialist
Excolo Partners —Sydney NSW
- Full-time
- AI
5d
Regulatory Engagement Specialist
Baptistcare WA —Norwest NSW
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Leadership
2h
Administrator, Process Control & AML
Link Group —Parramatta NSW
- Microsoft Excel
- Analysis skills
5d
Application Analyst - Mobility & Airport Technology Systems
Unisys —Rhodes NSW
- Full-time
- Management
- Customer service
- Administrative experience
5d
Regulatory Engagement Specialist
BaptistCare —Norwest NSW
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Leadership
3h
Cyber Security Manager
LEAP Legal Software —Sydney NSW
- Full-time
- Hybrid work
- SharePoint
- AI
- Communication skills
- Gym membership
- Free food
Quick Apply
5d
Senior Coordinator Cyber Response
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Weekend availability
- Hybrid work
- Analysis skills
- Leadership
- Annual leave
- Employee assistance program
5d
Scientist Ecotoxicology
Department of Climate Change, Energy, the Environment and Water —Lidcombe NSW
- $110,000 - $124,158 a year
- Full-time
- Hybrid work
- Data analysis skills
- Research
- Analysis skills
5d
Customer Success Manager, Senior Manager
Salesforce —Sydney NSW
- Full-time
- Management
- Sales
- Salesforce
13h
SCADA Engineer - Energy Solutions
Ampol —Alexandria NSW
- Full-time
- Engineering
- No degree
4d

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Governance Specialist
Uniting NSW.ACT —Parramatta NSW
Experience in aged care, community services or healthcare is also welcome, but isn't essential. Experience working in governance, risk, compliance, controls or…
4d
Performance, Accountability & Governance Specialist
HUB24 —Sydney NSW
Experience in governance, risk, compliance, HR governance or remuneration governance within a regulated financial services environment.

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incident & problem specialist jobs near parramatta, nsw

Front Office Technical Support Specialist

MNL Technologies
Sydney NSW

Quick Apply

Job Details

Full-time
6 days ago

Qualifications

Desktop support
Microsoft Excel
Management
Technical support
SQL
Scripting
SharePoint
Financial services
Communication skills
Office experience

Full Job Description

Front Office Technical Support Specialist

Location: Sydney, Australia
Contract: 12 Months
Work Arrangement: On-site
Work Authorization: Australian work authorization required

About the Role

We are seeking an experienced Front Office Technical Support Specialist to provide dedicated on-site technology support to approximately 20 users within a financial services trading and operations environment in Sydney.

This is a hands-on L1/L2 support role suited to someone who is comfortable working directly with front-office users, troubleshooting issues under time pressure, and collaborating with regional APAC and US technology teams.

Key Responsibilities

Provide responsive, hands-on L1/L2 technical support to trading and operations users on the trading floor.
Troubleshoot and support Windows, Active Directory, SharePoint, local networks, storage, and data center infrastructure.
Support and troubleshoot user-facing tools developed using Microsoft Excel, VBA, and Python.
Build, configure, manage, and retire Linux virtual machines in accordance with standard operational procedures.
Assist with storage strategy, data migration, and knowledge transfer activities.
Monitor, troubleshoot, and resolve infrastructure and end-user technology issues.
Escalate complex incidents and coordinate resolution with APAC and US technology teams.
Maintain clear technical documentation and follow established operational and change-management processes.

Required Skills & Experience

Previous technical support experience within financial services, preferably in a front-office, investment banking, or trading-floor environment.
Strong practical experience with:
Active Directory
Microsoft SharePoint
Local network infrastructure
Storage environments
Windows desktop/user support
Hands-on experience building and managing Linux VMs.
Practical scripting/automation experience using VBA and Python.
Strong troubleshooting and problem-solving skills.
Ability to prioritize and respond effectively in a high-pressure trading environment.
Excellent communication skills and the ability to work directly with traders, operations users, and technology teams.
Australian work authorization is mandatory.

Desirable Skills

Basic database support experience, including SQL and SQL estate management.
Experience supporting front-office trading platforms such as Fidessa or Triton.
Experience with storage migration projects.
Familiarity with infrastructure lifecycle management.
Experience working with distributed technology teams across APAC and the US.

Ideal Candidate

The ideal candidate is a technically strong and methodical support professional who enjoys working directly with business users and can quickly diagnose and resolve issues in a demanding financial-services environment.

If you have experience supporting trading-floor users and a strong combination of desktop support, infrastructure, Linux, scripting, and financial-services technology, we would like to hear from you.

Please apply with your updated CV/resume outlining your relevant financial-services and technical support experience.

Application Question(s):

Please mention the Visa Type you hold.

Work Authorisation:

Australia (Required)

Location:

Sydney NSW (Required)

Work Location: In person

Quick Apply

Refine Your Search

incident & problem specialist jobs in parramatta, nsw

Front Office Technical Support Specialist

Governance Specialist

Vice President, Production Services Specialist II, Application Production Services & Engineering

Senior Software Engineer

Global Advisory & Markets, GSET Production Engineer, Vice President, Sydney

Registered Nurse Emergency

After Hours Nurse Manager (Gde 3) - Liverpool Hospital - Perm FT/PT

IT Support Specialist

Desktop Support Specialist

Regulatory Engagement Specialist

Administrator, Process Control & AML

Application Analyst - Mobility & Airport Technology Systems

Regulatory Engagement Specialist

Cyber Security Manager

Senior Coordinator Cyber Response

Scientist Ecotoxicology

Customer Success Manager, Senior Manager

SCADA Engineer - Energy Solutions

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