We are a well-established Locksmith and Security business based in Redcliffe, proudly servicing residential, commercial and automotive clients throughout the Moreton Bay region and greater Brisbane. Having been part of the local community for more than 30 years, we have built a reputation for reliable service, quality workmanship and strong customer relationships.
We're looking for an experienced and motivated Accounts & Office Manager to become an integral part of our team. This is a diverse, hands-on role where you'll play a key part in the day-to-day operation of the business, ensuring everything runs smoothly behind the scenes while supporting our technicians, customers and management team.
You'll be responsible for overseeing administration, accounts, payroll, HR and workplace health and safety (WHS), while also providing administrative and accounts support for our second business location from our Redcliffe office.
This is an onsite position and is ideally full-time, although some flexibility may be considered for the right candidate. You'll be joining a small, supportive team with a friendly, down-to-earth culture where everyone works together to achieve great outcomes.
Working Hours
- Monday to Friday
- 8:00am – 4:30pm
- No weekend work
- Closed on public holidays
Software
Our primary software includes Microsoft Office, QuickBooks and ServiceM8. Experience with these programs is highly regarded but not essential, as full training will be provided.
Key Responsibilities
Your day-to-day responsibilities will include, but are not limited to:
- Managing incoming phone calls, emails and customer enquiries.
- Scheduling technicians and creating, managing and invoicing jobs using ServiceM8.
- Processing accounts payable and accounts receivable, supplier payments, customer remittances, banking and bank reconciliations using QuickBooks.
- Managing weekly timesheets, payroll and superannuation.
- Assisting with recruitment, onboarding, HR administration and maintaining employee records.
- Coordinating workplace health and safety (WHS) documentation and compliance.
- Supporting marketing and general business administration.
- Ordering office supplies and assisting with the smooth day-to-day running of the office.
- Providing administrative and accounts support for our second business location.
- Working closely with the Owner to ensure the business operates efficiently and our team stays organised and on track.
About You
To be successful in this role, you'll have:
- Previous experience in an Office Manager, Administration Manager or similar role.
- Strong administration and accounts experience.
- Excellent organisational skills with the ability to manage multiple priorities.
- A high level of accuracy and attention to detail.
- A professional and friendly communication style with excellent customer service skills.
- Confidence working independently while contributing positively to a small team.
- Strong computer skills, including Microsoft Office.
- Experience with QuickBooks, ServiceM8 or similar software (desirable but not essential).
- Experience within a trade or service-based business will be highly regarded.
Why Join Us?
- Join a respected local business with over 30 years of success.
- Monday to Friday position with no weekend work.
- Friendly, supportive and collaborative team environment.
- A varied role where no two days are the same.
- Full training and ongoing support.
- Genuine opportunity to make the role your own and contribute to the continued growth of the business.
- Competitive salary package, negotiated based on your skills and experience.
If you're an organised, proactive professional who enjoys variety and takes pride in keeping a busy business running smoothly, we'd love to hear from you.
Please apply with your resume and a brief cover letter telling us why you'd be a great fit for our team.
Pay: $70,000.00 – $80,000.00 per year
Work Location: In person
