In-Demand Technical support Jobs in Docklands, Vic

Desktop Support Officer - Site Lead (Education)
Centorrino Technologies —Deer Park VIC
- $80,000 - $100,000 a year
- Full-time
- Communication skills
Quick Apply
2d
System Administrator
Lai Switchboards Australia —Epping VIC
- $78,000 - $84,000 a year
- Overtime
- Analysis skills
- No degree
- In-person
- Paid training
- Employee assistance program
Quick Apply
15h
IT Field Technician
ITECHNOLOGY AUSTRALIA —Victoria Park VIC
- Up to $33.50 an hour
- Full-time
- Software troubleshooting
- In-person
Quick Apply
1d
Service Desk Analyst (VIC)
St Vincent's Health Australia —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Communication skills
- Employee assistance program
Business Development Manager – IT Sales Specialist
Expert Telecommunications —Preston VIC
- $85,000 - $100,000 a year
- Full-time
- CRM software
- Sales
- Business development
Quick Apply
3d
Microsoft M365 Systems Administrator
Visy —North Melbourne VIC
- Full-time
- Azure
- SharePoint
- Communication skills
Level 2 IT Support (MSP)
Kairos Recruitment —Melbourne VIC
- $70,000 - $80,000 a year
- Hybrid work
- Work from home
1d
Supervisor, Technical Customer Support, Residential Energy
Tesla —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee stock purchase plan
- Health insurance
Director, Service Delivery Support (ICT systems)
Department of Families, Fairness and Housing —Melbourne City Centre VIC
- Full-time
- Recruiting
ICT Product Specialist - Digital Evidence Management
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Management
- Agile
- Leadership
9d
Systems Administrator
BAE Systems —Melbourne VIC
- Azure
- Computer Science
- Analysis skills
Senior Service Desk Engineer
Starboard IT —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- AWS
- Communication skills
Quick Apply
IT Onsite Technician - Melbourne
Hemmersbach GmbH & Co. KG —Melbourne VIC
- Full-time
- English
- Microsoft Office
- POS
Senior Desktop Support Analyst
Corrs Chambers Westgarth —Melbourne VIC
- Full-time
- Communication skills
- Time management
- Parental leave
Senior Systems Administrator
Sportsbet —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Administrative experience
- AWS
- Annual leave
- On-the-job training
6d
Linux Systems Administrator
Leidos —Melbourne VIC
- Full-time
- Leadership
- Annual leave
Technical Services Support
Lely —Truganina VIC
- Full-time
- AutoCAD
- Construction experience
- Communication skills
ICT Product Specialist - Digital Evidence Management
Victoria Police —Melbourne City Centre VIC
- Full-time
- Management
- Agile
- Leadership
9d
ICT Product Specialist
Victoria Police —Melbourne City Centre VIC
- Full-time
- Organisational skills
Senior IT Support Officer
Johns Lyng Group —Melbourne VIC
- Weekend availability
- Azure
- Free parking
10h

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Desktop Support Officer - Site Lead (Education)

Centorrino Technologies
Deer Park VIC

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year
2 days ago

Qualifications

Desktop support
Working with Children Check
Communication skills

Full Job Description

Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!

At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2025 and Top 5 Inspiring Workplaces for 2026, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a passionate Desktop Support Officer - Site Lead to join our team in Deer Park.

Requirements

What you'll do:

Ensure the smooth day-to-day operations of customer environments.
Coordinate and deliver high-quality onsite technical support to customers across various locations, ensuring timely resolution of issues.
Oversee the diagnosis and resolution of hardware and software issues across a range of devices, including Macs, PCs, tablets, and voice platforms.
Take ownership of day-to-day technology issues and liaise with external third-party organisations.
Supervise and mentor a team of Desktop Support Officers, fostering a collaborative and high-performing work environment.
Facilitate training for team members to enhance their technical skills and ensure they stay up to date with emerging technologies.
Build strong relationships with clients, providing friendly and knowledgeable assistance while maintaining a positive customer experience.
Gather customer feedback to inform service improvements and maintain high levels of satisfaction.
Ensure adherence to company policies, procedures, and security protocols in all support activities.
Maintain accurate records of support activities, including incident tracking and resolutions, and provide regular reports on team performance and customer feedback.
Identify and implement process improvements to streamline operations.
Collaborate with other departments to deliver the highest quality solutions.

What you'll bring:

A passion for providing exceptional customer service, demonstrated through helping others resolve technical issues with computers and other technology devices, whether in a professional environment or assisting family and friends.
A strong interest in technology and a desire to ensure systems and devices are functioning effectively.
Willingness to learn new technologies and concepts to confidently liaise with staff and external vendors.
Strong communication skills when troubleshooting technical issues, with the ability to remain calm, explain problems clearly, and provide guidance on preventative measures.
A positive, proactive attitude with a proven track record of helping others resolve technical challenges.
Excellent verbal and written communication skills, with the ability to work effectively with a wide range of stakeholders.
Flexibility and adaptability when handling unusual situations, including adjusting work schedules or working additional hours when required to support business needs.

Benefits

Why You'll Love Working Here:

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

Extensive training and development opportunities that enable continual growth as part of your career planning.
Extensive discounts and benefits to maximise your money.
A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.

Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.

Quick Apply

Refine Your Search

technical support jobs in docklands, vic

Desktop Support Officer - Site Lead (Education)

System Administrator

IT Field Technician

Service Desk Analyst (VIC)

Business Development Manager – IT Sales Specialist

Microsoft M365 Systems Administrator

Level 2 IT Support (MSP)

Supervisor, Technical Customer Support, Residential Energy

Director, Service Delivery Support (ICT systems)

ICT Product Specialist - Digital Evidence Management

Systems Administrator

Senior Service Desk Engineer

IT Onsite Technician - Melbourne

Senior Desktop Support Analyst

Senior Systems Administrator

Linux Systems Administrator

Technical Services Support

ICT Product Specialist - Digital Evidence Management

ICT Product Specialist

Senior IT Support Officer

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