In-Demand Customer support representative Jobs in Strathpine, Qld

Air Freight Customer Service Representative
Toll Group —Eagle Farm QLD
- Full-time
- Management
- Customer service
- Microsoft Office
1d
Administration Officer - Switchboard Services
Queensland Government —Brisbane QLD
- Temporary
- Microsoft Office
- Communication skills
2d
DC Team Manager - AM Shift / PM Shift (2 Positions)
Super Retail Group —Brendale QLD
- Full-time
- Warehouse experience
- Communication skills
Quick Apply
21h
Systems Support - Systems Analyst - South Bank, QLD
Global Supply —South Bank QLD
- Full-time
- Customer service
- Communication skills
- Health insurance
- Parental leave
4h
Customer Service - Fixed Term
Temperzone —Tingalpa QLD
- Contract
- Sales
- Customer service
- Data entry
- Employee assistance program
Quick Apply
Account Manager - QLD
Cochlear Ltd —Brisbane QLD
- Full-time
- Nursing
- Management
- Sales
Senior Regulatory Compliance Officer (Regulatory Services)
Queensland Government —Brisbane QLD
- Analysis skills
- Communication skills
3d
Sales Representative - Brisbane Territory
Stegbar —Brisbane QLD
- Remote
- CRM software
- Sales
- Annual leave
- Employee assistance program
1d
Product Owner - Product Division
Auto & General Holdings —Toowong QLD
- Agile
- Financial services
- Work from home
- Parental leave
Quick Apply
5h
Enterprise Account Executive
Salesforce —Brisbane QLD
- Full-time
- Salesforce
- AI
- Negotiation
1d
Domain Architect - Data & AI - Hybrid
Super Retail Group —Strathpine QLD
- Full-time
- Hybrid work
- Salesforce
- AI
- Communication skills
Quick Apply
Sales Representative - Leading Solar and Battery Company with Unique Offering
Renewable Engineering Australia Pty Ltd —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Sales
- Communication skills
Quick Apply
3d
Motorhand and Derrickhand
MPC Kinetic —Brisbane QLD
- Full-time
- Communication skills
Quick Apply
Technical Sales
Hitachi Rail —Brisbane QLD
- Full-time
- CRM software
- Computer Science
- Salesforce
1d
Quality Assurance Engineer
Enovis —Brisbane QLD
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
Financial Adviser - South Bank, QLD
Finance, Procurement, Legal, Privacy, Property —South Bank QLD
- Full-time
- Communication skills
- Health insurance
- Parental leave
10d
Senior Applications Engineer - SATCOM
L3Harris Technologies —Brisbane QLD
- Schematics
- Microsoft Office
- Bachelor's degree
6d
Senior Biomedical Engineer / Supervisor - JP2060
Philips —Brisbane QLD
- Full-time
- Engineering
- Supervising experience
- In-person
Product Security Engineering and Cyber (Multiple Roles)
Boeing —Brisbane QLD
- Part-time
- Tuition reimbursement
- Annual leave
Senior Electrical Estimator
Wolff Power —Brisbane QLD
- Analysis skills
- Electrical experience
- Travel reimbursement
- Employee assistance program

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Air Freight Customer Service Representative

Toll Group -
Eagle Farm QLD

Apply Now

Job Details

Full-time
1 day ago

Qualifications

Management
Customer service
Logistics
Microsoft Office
Communication skills

Full Job Description

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Play a vital role in enabling sustainable, global supply chains with Global Forwarding, Australia and New Zealand. With ongoing job security, enjoy working in a stable and safe environment, where we can be curious and inspired to try new things as we put customers at the centre of everything we do. As a recognised global brand with long-term success, we’re passionate about progress. That means adapting to change and transforming how our customers experience world-class freight forwarding solutions. In an open and inclusive culture, we share our ideas with approachable leaders who clearly communicate our ambitions. Our contribution is recognised with flexibility for balance and opportunities to learn, grow and progress. And we’re always looking out for each other’s wellbeing. We take pride in rising to any challenge to deliver what matters. Like thriving on diverse, challenging, even unordinary projects, while being supported by friendly and positive teamwork.

Toll Global Forwarding delivers cargo across our global network via road, rail, sea, and air. From loose cartons for consolidation and palletised cargo to moving dangerous goods and bulk commodities, we have the experience, the infrastructure, and the global network to get freight moving – across towns, across countries and across continents.

About the Role

As an Air Freight Customer Service Representative, you will support the day‑to‑day management of air freight shipments, providing accurate documentation, timely customer updates, and effective coordination across internal teams and external partners. This role is ideal for someone who is customer‑focused, detail‑oriented, and looking to build experience in a fast‑paced logistics environment under the guidance of experienced colleagues.

This position can be based in Brisbane, Adelaide or Perth.

As the Air Freight Customer Service Representative , you will:

Act as the first point of contact for customer enquiries and provide shipment updates
Support air freight operations, including shipment processing and documentation
Maintain accurate shipment records in CargoWise One (CW1)
Coordinate with internal teams to meet service and delivery requirements
Assist with cargo pick‑up, delivery, invoicing, and related administrative tasks
Ensure regulatory compliance, escalate issues as required, and collaborate to meet service standards

Key Skills and Qualifications

2+ years’ experience in air freight customer service or operations
A good understanding of air freight processes and regulations (advantageous)
Proficiency in Microsoft Office ; experience with freight systems such as CargoWise One preferred
Strong communication, organisational, and time‑management skills
Ability to work effectively in a fast‑paced environment and meet deadlines
Detail‑oriented, customer‑focused, and team‑oriented with a willingness to learn and develop

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.

Apply Now

Refine Your Search

customer support representative jobs in strathpine, qld

Air Freight Customer Service Representative

Administration Officer - Switchboard Services

DC Team Manager - AM Shift / PM Shift (2 Positions)

Systems Support - Systems Analyst - South Bank, QLD

Customer Service - Fixed Term

Account Manager - QLD

Senior Regulatory Compliance Officer (Regulatory Services)

Sales Representative - Brisbane Territory

Product Owner - Product Division

Enterprise Account Executive

Domain Architect - Data & AI - Hybrid

Sales Representative - Leading Solar and Battery Company with Unique Offering

Motorhand and Derrickhand

Technical Sales

Quality Assurance Engineer

Financial Adviser - South Bank, QLD

Senior Applications Engineer - SATCOM

Senior Biomedical Engineer / Supervisor - JP2060

Product Security Engineering and Cyber (Multiple Roles)

Senior Electrical Estimator

I want to receive the latest job alert for customer support representative in strathpine, qld

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