In-Demand Functions coordinator Jobs in Windsor, Vic

Client Engagement Co-Ordinator
Aeralife —Hawthorn VIC
- Full-time
- CRM software
- Customer service
- Organisational skills
- Employee assistance program
- Employee discount
5h
Senior Service Delivery Lead FEC
State Emergency Service Victoria —Greater Melbourne VIC
- $128,635 - $140,849 a year
- Leadership
1d
Electrical Network Coordinator (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Weekend availability
- Microsoft Word
- AutoCAD
- Microsoft Excel
Quick Apply
Senior Mental Health Clinician - Eating Disorders
The Royal Melbourne Hospital —Parkville VIC
- Part-time
- Remote
- Leadership
- Communication skills
- Employee assistance program
Senior Clinical Research Associate - FSP Melbourne / Sydney
Fortrea —Melbourne VIC
- Full-time
- Management
- Patient monitoring
- Administrative experience
Truck Driver – Tilt tray or low loadertruck
Waverley Forklifts —Melbourne VIC
- Overtime
High Voltage Operations Manager (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Management
- Customer service
- Microsoft Office
Quick Apply
Casual Maternal and Child Health (MCH) Nurse
City of Boroondara —City of Boroondara VIC
- $61.82 - $66.58 an hour
- Call employer
- Microsoft Word
- Microsoft Outlook
- Experience working with children
- Gym membership
Psychologist
Victorian Government —Melbourne VIC
- Full-time
- Care plans
- Communication skills
7d
2027 Graduate Diploma Midwifery Clinical Placement
Western Health —Melbourne VIC
- Part-time
- Education
- Nursing
Nurse Manager - Palliative Care
Peter MacCallum Cancer Centre —Parkville VIC
- $137,113.60 - $147,113.20 a year
- Part-time
- Research
- Master's degree
- Leadership
- Annual leave
Senior Critical Engineering Manager (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
Quick Apply
Clinical Nurse Educator - Neonatal
Western Health —Melbourne VIC
- Part-time
- Education
- Communication skills
- Nursing
6d
Branch Coordinator
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Recruiting
1d
Branch Coordinator
Department of Families, Fairness and Housing —Melbourne City Centre VIC
- Full-time
- Recruiting
1d
Senior Administrative Coordinator – VAD Care Navigator Service
Victorian Government —Melbourne VIC
- $77,426 - $85,597 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Databases
- Annual leave
1d
Schedule Coordinator
O'Brien Electrical and Plumbing —Rowville VIC
- Customer service
- Organisational skills
- On-the-job training
5h
Social Inclusion Policy and Project Officer
City of Boroondara —City of Boroondara VIC
- $104,790 - $114,015 a year
- Part-time
- Communication skills
- Time management
7h
Senior Administrative Coordinator – Voluntary Assisted Dying Care Navigator Service
Peter MacCallum Cancer Centre —Parkville VIC
- Up to $85,597 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Databases
- Annual leave
1d
Associate to the Honourable Justice Stephen Donaghue, Court of Appeal, Supreme Court of Victoria
Victorian Government —Melbourne VIC
- $81,496 - $90,227 a year
- Full-time
- Writing skills
- Communication skills
13h

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Client Engagement Co-Ordinator

Aeralife -
Hawthorn VIC

Apply Now

Job Details

Full-time
5 hours ago

Benefits

Employee assistance program
Employee discount
Referral program
Salary packaging
Insurance services

Qualifications

CRM software
Customer service
Intake
Driver Licence
Organisational skills
Communication skills
Time management

Full Job Description

Help older Australians and their families navigate one of life's most important decisions.

Are you a compassionate and customer-focused professional who thrives on building meaningful relationships? Do you enjoy helping people during important life transitions while delivering exceptional service?

Aeralife is looking for an experienced Client Engagement Coordinator to join our team and play a key role in supporting prospective residents and their families throughout the aged care admissions journey.

Based at our Support Office in Hawthorn , you'll be the first point of contact for many families exploring aged care options. Through your warm, professional and empathetic approach, you'll help guide families with confidence, making a genuine difference during what can often be a significant and emotional transition.

The Opportunity

As our Client Engagement Coordinator, you'll manage enquiries from prospective residents and families, providing accurate information, coordinating tours and supporting admissions outcomes across our aged care communities.

This is a relationship-focused role that combines customer service, administration and sales support, making it ideal for someone who enjoys connecting with people while working in a purpose-driven environment.

You will work closely with Client Services Managers and operational teams to deliver a seamless customer experience from first enquiry through to admission.

What You'll Be Doing

Be the first point of contact for prospective residents and families via phone and email
Provide timely, professional and compassionate support throughout the enquiry process
Maintain accurate customer records and interactions within the CRM system
Coordinate and schedule tours with prospective residents and family members
Follow up with tour attendees and support ongoing engagement opportunities
Provide information relating to residential aged care services, Resident Agreements, billing and Services Australia processes
Identify customer needs and ensure enquiries are directed and resolved efficiently
Escalate complex enquiries to the appropriate stakeholders when required
Work collaboratively with Client Services Managers and residential teams to support occupancy outcomes
Contribute to service improvements and initiatives that enhance the customer experience
Travel to Aeralife residences and Support Office locations as required

What We Offer

As part of the Aeralife team, you'll have access to a range of benefits designed to support your wellbeing and professional growth:

Grow Your Own Staff Referral Program – earn rewards for referring quality candidates to join our team
Ongoing learning and professional development opportunities to support your career growth
A positive, inclusive and highly supportive workplace culture built on our values of Passion, Innovation, Empathy and Respect
Employee Assistance Program (EAP) offering confidential wellbeing and counselling support for you and your immediate family
Salary packaging benefits to help maximise your take-home pay
Novated leasing and vehicle financing options
Discounted private health insurance
Exclusive employee discounts and lifestyle benefits including travel, holidays, technology, electronics, home appliances and home essentials through our Aeralife Benefit Partners Program
Staff values and service awards that celebrate individual and team achievements

About You

You are a highly organised and empathetic professional who genuinely enjoys supporting people. You bring outstanding communication skills, strong attention to detail and a commitment to delivering exceptional customer experiences.

To be successful in this role, you will have:

A qualification relevant to the role and function of this position
Current NDIS Worker Screening Check
Excellent customer service skills, demonstrating patience and empathy
Strong verbal and written communication skills
Strong time management and organisational skills
Excellent computer literacy and competency in CRM systems
High attention to detail and accuracy
Current Australian Driver Licence
Ability to travel to Aeralife residences and Support Office locations as required

Highly regarded:

Previous experience in aged care admissions, customer engagement or intake services
Knowledge of aged care services and current aged care legislation
Working knowledge of the Australian National Aged Care Classification (AN-ACC) funding model
Experience supporting customers and families through complex decision-making processes

About Aeralife

As a proudly Australian-owned aged care provider with more than 20 years of experience, Aeralife specialises in premium residential aged care.

Guided by our values of Passion, Innovation, Empathy and Respect , we are committed to creating communities where residents feel safe, connected and truly at home.

Our people are at the heart of everything we do. We foster a supportive and collaborative culture where team members are empowered to make a meaningful difference every day.

Apply Now

If you're passionate about customer service and want to make a real impact in the lives of older Australians and their families, we'd love to hear from you.

Please submit your Resume and Cover Letter via the Apply Now button.

The successful candidate will be required to provide evidence of Australian work rights and a current NDIS Worker Screening Check.

Due to the volume of applications received, only shortlisted candidates will be contacted.

Apply Now

Refine Your Search

functions coordinator jobs in windsor, vic

Client Engagement Co-Ordinator

Senior Service Delivery Lead FEC

Electrical Network Coordinator (Australia)

Senior Mental Health Clinician - Eating Disorders

Senior Clinical Research Associate - FSP Melbourne / Sydney

Truck Driver – Tilt tray or low loadertruck

High Voltage Operations Manager (Australia)

Casual Maternal and Child Health (MCH) Nurse

Psychologist

2027 Graduate Diploma Midwifery Clinical Placement

Nurse Manager - Palliative Care

Senior Critical Engineering Manager (Australia)

Clinical Nurse Educator - Neonatal

Branch Coordinator

Branch Coordinator

Senior Administrative Coordinator – VAD Care Navigator Service

Schedule Coordinator

Social Inclusion Policy and Project Officer

Senior Administrative Coordinator – Voluntary Assisted Dying Care Navigator Service

Associate to the Honourable Justice Stephen Donaghue, Court of Appeal, Supreme Court of Victoria

I want to receive the latest job alert for functions coordinator in windsor, vic

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