In-Demand Complaint resolution Jobs in Parramatta, Nsw

Customer Service Representative
Globus Medical —Sydney NSW
- Full-time
- Analysis skills
- Communication skills
Manager - Business Banking Risk & Compliance
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Communication skills
- Annual leave
- Work from home
Ombudsman, Banking and Finance
AFCA —Sydney NSW
- Full-time
- Hybrid work
- Writing skills
- Presentation skills
- Financial services
- Annual leave
Quick Apply
Lounge Manager
Plaza Premium Lounge —Mascot NSW
- Weekend availability
- Customer service
- Microsoft Office
- In-person
Quick Apply
Corporate Counsel - LEDR (Fixed-Term Contract)
TAL —Sydney NSW
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Time management
Quick Apply
Technical Underwriting Specialist (Group Retrospective Underwriting)
TAL —Sydney NSW
- Full-time
- Hybrid work
Quick Apply
3d
Retail Manager
Guzman y Gomez Kings Cross —Darlinghurst NSW
- $80,000 a year
- 8 hour shift
- Management
- Sales
- Customer service
Quick Apply
Store Manager - Nick Scali
Nick Scali —Artarmon NSW
- Full-time
- Sales
- Merchandising
Quick Apply
Corporate Counsel - LEDR
TAL —Sydney NSW
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Time management
Quick Apply
Shift Leader
IIQAF —Sydney NSW
- $80,000 - $90,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick Apply
Customer Support Specialist, Bilingual English & Japanese
Klaviyo —Sydney NSW
- $80,000 - $120,000 a year
- Weekend availability
- Microsoft Powerpoint
- Bilingual
- Google Suite
Quick Apply
Logistics & Distribution Manager, ANZ
Vantive —North Sydney NSW
- Management
- ERP systems
- Analysis skills
Senior Product Manager - Lending
Commonwealth Bank —Sydney NSW
- Full-time
- Product management
- Agile
- Communication skills
11d
Senior Paralegal
The Law Society of NSW —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Senior Ombudsman, Banking and Finance
AFCA —Sydney NSW
- Full-time
- Hybrid work
- Financial services
- Leadership
- Communication skills
Quick Apply
Systems Engineer (IFS Cloud)
InfoConsulting —Sydney NSW
- Remote
- Computer science
- Azure
- Oracle
Sr. Functional Consultant - D365 CE
Hitachi Solutions Asia Pacific —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- Sales
Quick Apply
Worker's Compensation Technical Manager
DXC Technology —Macquarie Park NSW
- Full-time
- Microsoft Office
- Analysis skills
- Case management
- Parental leave
- Employee assistance program

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Customer Service Representative

Globus Medical -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

Analysis skills
Communication skills

Full Job Description

At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible.

Job Summary – Customer Service Representative

Provides administrative support in the Billing of cases, collection of purchase orders and invoicing. Maintains the database by entering, updating, and retrieving customer/surgeon data, as well as formatting and generating reports. Assists in resolution of outstanding purchase order problems from past due accounts. Responds to inquiries from customers, both internal and external. Supports the Sales team with reports, past sales history and the collection of revenue.

Primary Responsibilities

Adhering to agreed customer service levels and standards
Participating in the acquisition of outstanding customer purchase orders
Processing internal and external customer quotes as requested
Interact with both our internal and external customers to manage patient case information, customer queries and processing and invoicing of customer orders
Addressing customer complaints
Reporting tasks
Performs other duties as assigned

Required Skills / Capabilities

High level of quality awareness, accuracy, and attention to detail
Strong communication, organizational, problem-solving and analytical skills
Superior communication skills with the ability to read and interpret documents
Advanced ability to work independently, multitask and handle various priorities in a fast-paced environment

Our Values:

Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.

Passionate about Innovation: Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions.
Customer Focused: We listen to our customers’ needs and respond with a sense of urgency.
Teamwork: Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.
Driven: We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.

Equal Employment Opportunity:

Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Apply Now

Refine Your Search

complaint resolution jobs in parramatta, nsw

Customer Service Representative

Manager - Business Banking Risk & Compliance

Ombudsman, Banking and Finance

Lounge Manager

Corporate Counsel - LEDR (Fixed-Term Contract)

Technical Underwriting Specialist (Group Retrospective Underwriting)

Retail Manager

Store Manager - Nick Scali

Corporate Counsel - LEDR

Shift Leader

Customer Support Specialist, Bilingual English & Japanese

Logistics & Distribution Manager, ANZ

Senior Product Manager - Lending

Senior Paralegal

Senior Ombudsman, Banking and Finance

Systems Engineer (IFS Cloud)

Sr. Functional Consultant - D365 CE

Worker's Compensation Technical Manager

I want to receive the latest job alert for complaint resolution in parramatta, nsw

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