In-Demand Servicenow technology Jobs in Parramatta, Nsw

ITS Service Centre
Deloitte —Sydney NSW
- Parental leave
12h
Project Manager
Link Group —Parramatta NSW
- PMP
- SharePoint
- Agile
13h
Service Delivery Manager
Capgemini —Sydney NSW
- Hybrid work
- Management
- Leadership
Delivery Consultant - Amazon Connect, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- CRM software
- Computer Science
- Salesforce
Technology and Operations Centre Referrals
Accenture —Sydney NSW
- Full-time
- On-the-job training
- Parental leave
ServiceNow Engineer/Developer/Architect (AU Citizen only)
Accenture —Sydney NSW
- Full-time
- Scripting
- Agile
- Communication skills
Senior Consultant - Risk Transformation - Third Party Risk Management
EY —Sydney NSW
- Writing skills
- Analysis skills
- Supervising experience
- Parental leave
Moveworks Sr Customer Success Manager
ServiceNow —Sydney NSW
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- AI
Quick Apply
Service Now - Developer
Downer Group —North Ryde NSW
- Full-time
- Azure
- Computer Science
- CAD
- Parental leave
- Employee assistance program
Associate Consultant
Appian Corporation —Sydney NSW
- Computer Science
- Salesforce
- Engineering
- Employee stock purchase plan
- Disability insurance
Sr. Regional Partner Manager
ServiceNow —Sydney NSW
- Full-time
- Management
- Sales
- Business development
Quick Apply
14d
Workday Consultant/ Senior Consultant/ Managing Consultant
CloudRock Partners —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
Configuration Data Analyst
AMP Limited —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Administrative experience
- AWS
- Work from home
- Employee assistance program
8d
Senior Customer Care Representative
Stryker —Sydney NSW
- Full-time
- CRM software
- Customer service
- Salesforce
- Health insurance
Data Engineering Technical Coach
FDM Group —Sydney NSW
- Microsoft Excel
- Azure
- SQL
Engagement Business Partner - Customer
Civica —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Management
- Salesforce
- Work from home
Quick Apply
Strategic Business Partner - Advisory | Senior Manager
PWC Australia —Sydney NSW
- Part-time
- AI
- Parental leave
13d
Senior Solution Architect
AMP Limited —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Salesforce
- AWS
- Employee assistance program
- Employee discount
12d
Senior Technical Architect
Workato —Sydney NSW
- Azure
- Computer Science
- Salesforce
Quick Apply
DevOps Engineer - Equity Finance
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
- Annual leave
- Work from home

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ITS Service Centre

Deloitte -
Sydney NSW

Apply Now

Job Details

12 hours ago

Benefits

Parental leave
Paid volunteer leave

Qualifications

ITIL Certification
IT service management
ITIL
IT support
ServiceNow
Intune
Help desk

Full Job Description

Date:
2 Sept 2026

Location:
Sydney, NSW, AU

Department:
Enabling Areas

Description:
Job Requisition ID: 41688

Support Deloitte Australia's onsite practitioners located in Brisbane, as well as provide National support via one queue.
Provide end-user support across a broad range of IT services, including endpoint & mobile devices, collaboration technologies, conference rooms, and executive support.
Be part of a supportive team that values innovation, collaboration, and growth.
Learning roadmaps at every level (virtual, classroom & self-paced)

Join our Sydney ITS Service Centre team in an onsite Senior Consultant role where you'll help keep Deloitte's practitioners connected, productive and supported through responsive, high-quality Level 2 technical support.

What will your typical day look like?

Working across a varied end-user environment, you'll handle escalated incidents, service requests and technical tasks spanning hardware, software, mobile devices, unified communications and wireless technologies. A big part of the role is restoring service quickly and smoothly, whether that means troubleshooting Windows 11 and Microsoft 365 issues, supporting Intune- and JAMF-managed devices, or resolving connectivity issues.

You'll also play a key role in the moments that matter most to our people - onboarding new starters, configuring devices, managing asset recovery, and making sure the right technology is in the right hands at the right time. This includes maintaining accurate asset records in the CMDB to support strong governance and compliance with ISO controls.

Beyond day-to-day support, you'll work closely with internal technology teams and third-party vendors to resolve more complex issues and improve how service is supported. From creating helpful knowledge articles to identifying automation opportunities and using tools like MyAssist and Copilot to streamline support activity, this is a role with real variety, visibility and influence.

About the team

The ITS Service Centre is the frontline of technology support for Deloitte Australia's internal practitioners. The team provides hands-on & remote, high-quality support across workplace technology, collaboration tools, mobile devices and core end-user platforms, helping people work securely and effectively every day. It's a practical, people-focused environment where strong service, technical depth and continuous improvement all matter.

Enough about us, let's talk about you

You may have all or some of the following skills/experiences:
5+ years of IT support experience in a Microsoft enterprise environment

Strong technical capability across Windows 11, Microsoft 365, Intune, Entra ID, endpoint management and mobile device management

Experience working with ITSM principles, ITIL frameworks and platforms such as ServiceNow

Confidence supporting a broad range of hardware including laptops, mobile devices, peripherals and conference room technology

Provide exceptional face-to-face support for all staff, including Executive, Leadership, and VIP stakeholders.

Strong troubleshooting, analytical and problem-solving skills in fast-paced support environments

Experience mentoring or coaching junior team members and contributing to team knowledge sharing

Nice to have: certifications in Microsoft, Apple, ITIL or related technologies, plus experience with Teams, AV support, and office-wide refresh deployments.

Why Deloitte?

At Deloitte, we focus our energy on interesting and impactful work . We're always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction - whether it be up, moving into something new, or even moving across the world.

We embrace diversity, equity and inclusion . We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone's perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.

We value in-person connection with our clients and our colleagues . We offer several ways for you to work flexibly so that you can serve your clients, stay connected with your team, and manage your personal priorities.

We help you live and work well . To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.

Apply Now

Refine Your Search

servicenow technology jobs in parramatta, nsw

ITS Service Centre

Project Manager

Service Delivery Manager

Delivery Consultant - Amazon Connect, AWS Professional Services

Technology and Operations Centre Referrals

ServiceNow Engineer/Developer/Architect (AU Citizen only)

Senior Consultant - Risk Transformation - Third Party Risk Management

Moveworks Sr Customer Success Manager

Service Now - Developer

Associate Consultant

Sr. Regional Partner Manager

Workday Consultant/ Senior Consultant/ Managing Consultant

Configuration Data Analyst

Senior Customer Care Representative

Data Engineering Technical Coach

Engagement Business Partner - Customer

Strategic Business Partner - Advisory | Senior Manager

Senior Solution Architect

Senior Technical Architect

DevOps Engineer - Equity Finance

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