In-Demand Incident & problem specialist Jobs in Parramatta, Nsw

Application Analyst - Mobility & Airport Technology Systems
Unisys —Rhodes NSW
- Full-time
- Management
- Customer service
- Administrative experience
5d
Senior Technical Specialist
Optus —Macquarie Park NSW
- Rotating roster
- Office
- Commuter assistance
- Parental leave
Senior Platform Operations Specialist
Transport For NSW —Macquarie Park NSW
- $163,145 - $182,721 a year
- Full-time
- Azure
- SQL
- In-person
Administrator, Process Control & AML
Link Group —Parramatta NSW
- Microsoft Excel
- Analysis skills
5d
Governance Specialist
Uniting NSW.ACT —Parramatta NSW
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Work from home
- Employee discount
5d
Critical Environment Technician
Microsoft —Sydney NSW
- Weekend availability
- Azure
- Microsoft Office
- Senior Secondary Certificate of Education
Vice President, Production Services Specialist II, Application Production Services & Engineering
Bank of America —Sydney NSW
- Weekend availability
- Oracle
- Management
- Databases
7d
Technical Platform Expert - Sydney
Legora —Sydney NSW
- Full-time
- Master's degree
- In-person
- AI
Senior Coordinator Cyber Response
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Weekend availability
- Hybrid work
- Analysis skills
- Leadership
- Annual leave
- Employee assistance program
5d
Snr Critical Environment Technician
Microsoft —Sydney NSW
- Full-time
- Azure
- Microsoft Office
- Senior Secondary Certificate of Education
Forward Deployed Engineer
Lyra Technologies —Millers Point NSW
- $105,000 - $147,750 a year
- Full-time
- Hybrid work
- Communication skills
- Referral program
- Free food
Quick Apply
8d
Service Now - Developer
Downer Group —North Ryde NSW
- Full-time
- Azure
- Computer Science
- CAD
- Parental leave
- Employee assistance program
Data Center Technical Operations Engineer, AWS Infrastructure Operations
Amazon Corporate Services Pty Ltd —Sydney NSW
- 12 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Data Center Technical Operations Engineer, AWS Data Center Engineering Operations
Amazon Corporate Services Pty Ltd —Eastern Creek NSW
- Full-time
- AWS
- Bachelor's degree
HSEQ Advisor
Griffin Marine Services —Sydney NSW
- Full-time
- First Aid Certification
- Leadership
- Communication skills
Quick Apply
Venue Operations Manager
Century —Chatswood NSW
- Full-time
- Management
- Administrative experience
- Analysis skills
Quick Apply
Scientist Ecotoxicology
Department of Climate Change, Energy, the Environment and Water —Lidcombe NSW
- $110,000 - $124,158 a year
- Full-time
- Hybrid work
- Data analysis skills
- Research
- Analysis skills
5d
AFFILIATE NETWORK - Psychologists, counsellors and psychotherapists, and social workers
Spectrum Life —Sydney NSW
- Recruiting
Quick Apply
11d
Cyber Security Manager
LEAP Legal Software —Sydney NSW
- Full-time
- Hybrid work
- SharePoint
- AI
- Communication skills
- Gym membership
- Free food
Quick Apply
5d
Global Advisory & Markets – GS Electronic Trading (GSET) Engineer, VP, Sydney
Goldman Sachs —Sydney NSW
- Full-time
- Management
- SQL
- Analysis skills
- Travel reimbursement
- Health insurance

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incident & problem specialist jobs near parramatta, nsw

Application Analyst - Mobility & Airport Technology Systems

Unisys -
Rhodes NSW

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Job Details

Full-time
5 days ago

Qualifications

TCP
Management
Customer service
Administrative experience
Database administration
DHCP
Driver Licence
DNS
Communication skills
Intune
Mobile devices

Full Job Description

What success looks like in this role:

As an Application Analyst - Mobility & Airport Technology Systems , you'll support the technology behind the Unisys Baggage Reconciliation System (BRS), helping airlines keep baggage operations running smoothly. Working across SOTI-managed Android devices, Windows infrastructure, application support, software testing, and operational support, you'll troubleshoot complex issues, support critical systems, and help ensure airport services remain available, secure, and performing to demanding service levels, while building specialist expertise in a unique airport technology environment.

In this role, you will:

Own and support the SOTI Mobile Device Management environment and Zebra Android scanner fleet.
Manage device lifecycle activities, software deployment, upgrades, and platform maintenance.
Support Windows Hyper-V server environments including replication, backups, security patching, domain administration, and troubleshooting.
Plan, create, execute, and track testing activities for software releases and patches.
Investigate system issues, analyse customer problems, and provide effective resolutions.
Develop expertise in the Unisys Baggage Reconciliation System and associated scanning technologies.
Support messaging gateway and message queue technologies that underpin the solution.
Act as an initial point of contact for operational issues and service requests.
Collaborate with airline clients, ground handlers, project teams, and third-party providers.
Participate in an out-of-hours on-call support roster to help maintain service continuity.

You will be successful in this role if you have:

Experience supporting enterprise mobility environments, ideally within managed services, software support, or operational technology environments.
Hands-on experience with SOTI Mobile Device Manager (MDM).
Strong knowledge of Android operating systems and mobile device lifecycle management.
Experience supporting Windows Server and Hyper-V environments.
Solid understanding of networking fundamentals, including TCP/IP, Active Directory, DHCP, and DNS.
Strong troubleshooting, incident resolution, and problem-solving skills.
Experience supporting business-critical systems within defined SLAs.
Excellent customer service, communication, and stakeholder management skills.
Ability to work independently and manage competing priorities in a fast-paced operational environment.
Experience working with software deployments, upgrades, patching, and testing activities.
General IT qualifications and a current driver's licence.
Ability to obtain and maintain an Airport Airside Security Pass and successfully complete police and reference checks.

Highly Regarded

Microsoft Intune administration.
Google Admin experience.
iOS device management and support.
Experience supporting large-scale software solutions.
Business analysis, end-user training, database administration, UNIX, or programming experience.

This is a unique opportunity to combine mobility, infrastructure, application support, and airport technology in one role. You'll gain hands-on experience across SOTI MDM, Android devices, Windows infrastructure, software testing, and critical operational systems while building specialist expertise in airline baggage operations. You'll have direct ownership of technology that supports day-to-day airport operations, solving real-world challenges and delivering meaningful outcomes for airline customers.

If you're passionate about technology, enjoy complex problem solving, and want to grow your expertise in a highly specialised environment, we'd love to hear from you. Join Unisys and help keep critical airport baggage operations running smoothly.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] . US job seekers can find more information about Unisys’ EEO commitment here .

Apply Now

Refine Your Search

incident & problem specialist jobs in parramatta, nsw

Application Analyst - Mobility & Airport Technology Systems

Senior Technical Specialist

Senior Platform Operations Specialist

Administrator, Process Control & AML

Governance Specialist

Critical Environment Technician

Vice President, Production Services Specialist II, Application Production Services & Engineering

Technical Platform Expert - Sydney

Senior Coordinator Cyber Response

Snr Critical Environment Technician

Forward Deployed Engineer

Service Now - Developer

Data Center Technical Operations Engineer, AWS Infrastructure Operations

Data Center Technical Operations Engineer, AWS Data Center Engineering Operations

HSEQ Advisor

Venue Operations Manager

Scientist Ecotoxicology

AFFILIATE NETWORK - Psychologists, counsellors and psychotherapists, and social workers

Cyber Security Manager

Global Advisory & Markets – GS Electronic Trading (GSET) Engineer, VP, Sydney

I want to receive the latest job alert for incident & problem specialist in parramatta, nsw

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