In-Demand Concierge Jobs in Parramatta, Nsw

Data Center Concierge III - Sydney, New South Wales, Australia
Sourceo —Sydney NSW
- Full-time
- Customer service
- AI
- Communication skills
10h
THQ Concierge
The Salvation Army —Redfern NSW
- Full-time
- Microsoft Access
- Customer service
- Microsoft Office
- Parental leave
- Employee assistance program
Client Concierge Specialist | Sydney HQ
Honey Birdette —Sydney NSW
- Hybrid work
- Communication skills
- Parental leave
- Gym membership
6d
Data Center Concierge III
Equinix —Sydney NSW
- Full-time
- Customer service
- AI
- Communication skills
1d
Skin Clinic Front Desk Reception
Seoul Skin Clinic —Sydney NSW
- From $28 an hour
- Part-time
- Medical office experience
- English
- Clinic
- Employee discount
Quick Apply
1d
Guest Service Agent - Mercure Sydney Bankstown
MERCURE —Bankstown NSW
- Full-time
- Customer service
- Microsoft Office
- Communication skills
Quick Apply
3d
Strata Cleaner
Excel Building Management —Sydney NSW
- $33.85 - $74.47 an hour
- Temporary
- Cleaning
- Communication skills
Quick Apply
Facilities Assistant [BOH]
JLL —Sydney NSW
- Customer service
- Administrative experience
- First Aid Certification
- Health insurance
- Parental leave
8d
Retail Security Officer - NSW
Challenger Security —Sydney NSW
- Weekend availability
- Writing skills
- First Aid Certification
- Communication skills
- Employee assistance program
Senior Administration Officer
Bolton Clarke —Sydney Western Suburbs NSW
- Full-time
- Microsoft Excel
- Management
- Microsoft Office
- Health insurance
- Employee assistance program
2d
Front Office All Rounder (Full-Time)
Hilton —Sydney NSW
- Full-time
- English
- Front desk
- In-person
7d
Expression of Interest | Residential Property & Communities | Sydney R0193636 Accolade on Gibbons St Sydney, New South Wales Full time
Greystar —Sydney NSW
- Full-time
- Hospitality
- Customer service
- Front desk
Facilities Administrator/Receptionist
JLL —Sydney NSW
- Part-time
Operations Manager (Clinical & Wellness)
Work Club Global —Sydney NSW
Wine Merchant - Dan Murphy's Kingsford
Dan Murphy's —Kingsford NSW
- From $74,400 a year
- Full-time
- No degree
- Employee assistance program
Quick Apply
Field Clinical Advisor, Cell Therapy – Australia
AstraZeneca —Macquarie Park NSW
- Full-time
- Medicine
- Doctoral degree
- Master's degree
2d
Group Head of Partnerships
Work Club Global —Sydney NSW
Facilities Coordinator
BDO —Sydney NSW
- Full-time
- Health insurance
- On-the-job training
Boardroom Waiter
Allens —Sydney NSW
- Full-time
- POS
- Café
- Health insurance
- On-the-job training
Car Wash Franchise Operator
Hire with Reef —Sydney NSW
- Full-time
- Customer service
- Bachelor's degree
- Organisational skills
Quick Apply

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Data Center Concierge III - Sydney, New South Wales, Australia

Sourceo
Sydney NSW

Apply Now

Job Details

Full-time
10 hours ago

Qualifications

Customer service
Siebel
AI
Communication skills

Full Job Description

Job Summary

The position will suit someone who is a strong communicator, experienced and organised in completing routing and ad-hoc tasks, admin focused and with the ability to deliver outstanding customer service at all times. Applicants may come from multifaceted industries including but not limited to hospitality, reception, administration or other customer centric roles and will be working Monday-Friday in a permanent position.

This is a customer facing role, so applicants should enjoy client interaction and have the confidence to identify customer trends, issues or concerns, taking appropriate actions where possible and call out accordingly when needed.

Key responsibilities

Our Concierge will provide support to datacenter facilities and administrative duties following standard procedures:

Supports customers by coordinating visits and schedules in the data center; assists on semi-routine inquiries and issues

Directly coordinates activities with the Equinix Response Center (ERC), as needed

Keeps records of activities within the data center including circuit inventories, installed power inventories and labor hours expended

May generate purchase requisitions and coordinate with vendors for delivery and invoicing

Generating Siebel Reports for customer SH requests

Assist security with supervising the security office, signing in visitors, validation and assignment of access via the Siebel and EACS

Work closely with site security and report security related incidents to the Security Operations Control Centre

Perform ad hoc support tasks for IBX Operations teams, including but not limited to parking administration, CCTV and access control data retrieval and analysis, event coordination, and maintenance management system administration.
Take an active role in emergency response preparedness, including participating in evacuation drills and incidents by coordinating and managing designated muster areas, accounting for personnel, and supporting site emergency procedures.

Customer Support and onsite Customer Liaison

Supports the coordination of tasks to the appropriate cross-functional teams

Maintains positive business relationships with local vendors in support of customer's administrative needs; provides information about local vendors to customers upon request

Maintains customer care areas/conference rooms for cleanliness and fully stocking amenities as the need arises; may provide backup coverage to cross functional teams to support inventory ordering

Communicates semi-routine operating datacenter procedures to customers on-site, while building and developing positive customer relationships

Coordinates customer work visits with security and escorts customers and/or vendors, within a reasonable vicinity, as required

Assists with tracking, following-up, and reporting on routine or new customer inquiries and issues while customers are on-site

Provides general induction learning tours to new customers to orient them to the site and escorting customers to their spaces within the data center and unlocking racks where required

Resolving issues related to lower customer satisfaction score by coordinating with cross functional team

Benefits of Equinix and the role:

Salary package including healthcare allowance and annual bonus

Extensive on-job induction, training and continued learning and access to a range of company employee benefits

Career development and further opportunities within Equinix

Join an industry leader in the Data Centre world

Permanent position working Monday-Friday onsite daytime hours

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing [this form](https://forms.office.com/pages/responsepage.aspx?id=cbKtcscv_kql7p3mpZ9r-50RYwLmhPpKtmEYPKOcl8hURTBBN0xMTllDRVc0VkJUSEYxMEk1V0NJQS4u&origin=lprLink).

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more [here](https://careers.equinix.com/equinix-ai-guidance-for-candidates).

This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.**

Apply Now

Refine Your Search

concierge jobs in parramatta, nsw

Data Center Concierge III - Sydney, New South Wales, Australia

THQ Concierge

Client Concierge Specialist | Sydney HQ

Data Center Concierge III

Skin Clinic Front Desk Reception

Guest Service Agent - Mercure Sydney Bankstown

Strata Cleaner

Facilities Assistant [BOH]

Retail Security Officer - NSW

Senior Administration Officer

Front Office All Rounder (Full-Time)

Expression of Interest | Residential Property & Communities | Sydney R0193636 Accolade on Gibbons St Sydney, New South Wales Full time

Facilities Administrator/Receptionist

Operations Manager (Clinical & Wellness)

Wine Merchant - Dan Murphy's Kingsford

Field Clinical Advisor, Cell Therapy – Australia

Group Head of Partnerships

Facilities Coordinator

Boardroom Waiter

Car Wash Franchise Operator

I want to receive the latest job alert for concierge in parramatta, nsw

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