In-Demand Technical support Jobs in Docklands, Vic

ICT Support Technician
Capital Com Australia Services Pty Ltd —Melbourne VIC
- $80,000 a year
- Full-time
- Management
- Administrative experience
- In-person
Quick Apply
13d
ICT Technician - Term 4 start
Victorian Government —Melbourne Western Suburbs VIC
- Full-time
- Customer service
- Communication skills
11h
Service Desk Analyst
Victorian Government —Melbourne VIC
- $81,496 - $90,227 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- SharePoint
- Communication skills
9d
IT Systems Support Analyst
Bed Bath N' Table —Melbourne City Centre VIC
- Full-time
- Management
- Customer service
- POS
- Employee assistance program
- Employee discount
5d
Installer Support, Technical Specialist
Tesla —Cremorne VIC
- Full-time
- CRM software
- Microsoft Office
- Communication skills
- Employee stock purchase plan
- Health insurance
ICT Product Manager: Digital Evidence Management Systems
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Agile
- Leadership
- Communication skills
9d
Supervisor, Technical Customer Support, Residential Energy
Tesla —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee stock purchase plan
- Health insurance
Director, Service Delivery Support (ICT systems)
Department of Families, Fairness and Housing —Melbourne City Centre VIC
- Full-time
- Recruiting
Senior Desktop Support Analyst
Corrs Chambers Westgarth —Melbourne VIC
- Full-time
- Communication skills
- Time management
- Parental leave
Technical Services Support
Lely —Truganina VIC
- Full-time
- AutoCAD
- Construction experience
- Communication skills
Senior Systems Administrator
Sportsbet —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Administrative experience
- AWS
- Annual leave
- On-the-job training
6d
ICT Product Manager: Digital Evidence Management Systems
Victoria Police —Melbourne City Centre VIC
- Full-time
- Agile
- Leadership
- Communication skills
9d
IT Specialist, Regional Support
Saputo Inc. —Melbourne VIC
- Full-time
- Azure
- Warehouse
- APIs
6h
Data Center IT Support Engineer, MEL - DCO
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Senior Systems Administrator
Blue IoT —Mulgrave VIC
- Azure
- Microsoft Office
- Administrative experience
Finance Business Applications Specialist - IT
For Purpose Aged Care —Cheltenham VIC
- Remote
- Microsoft Excel
- SQL
- Analysis skills
- Work from home
- Employee assistance program
10d
Systems Administrator
Accenture —Melbourne VIC
- Full-time
- Azure
- Management
- DevOps
Level 3 Senior Product Technical Support Engineer, AVP
State Street —Melbourne VIC
- Full-time
- Management
- Computer Science
- Engineering
4h
Principal Technical Account Manager (ISV), ANZ Enterprise Support
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
Senior System Development Engineer, Core Networking (Relocation support available)
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- Systems design
- AWS
- Software development
- Health insurance
- Employee assistance program

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technical support jobs near docklands, vic

ICT Support Technician

Capital Com Australia Services Pty Ltd
Melbourne VIC

Quick Apply

Job Details

Full-time
$80,000 a year
13 days ago

Qualifications

Jira
Management
LAN
Administrative experience
DHCP
Confluence
ITIL
WAN
DNS
System installation
Communication skills

Full Job Description

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team.

Are you passionate about providing exceptional IT support and ensuring smooth operations within a dynamic environment? Join our team at Capital.com as an ICT Support Technician, where you'll play a crucial role in managing user requests and maintaining our IT infrastructure. From preparing user equipment to administering internal services, you'll be at the forefront of ensuring seamless technical operations. If you thrive in a fast-paced environment and have a knack for troubleshooting technical issues, we want to hear from you!

Responsibilities:

Receiving and handling user requests in the scope of IT support, including responding to inquiries about software and hardware problems.
Determining software and hardware requirements to diagnose and provide solutions to user issues.
Preparation of user equipment, and diagnostics of the technical condition of the equipment before sending it for repair, including repairing and replacing peripheral equipment such as terminals, printers, and modems.
Installing and downloading appropriate software, and adapting existing programs to meet users' requirements.
Creating user instructions and keeping them up to date.
Access granted to internal services/applications, ensuring efficient use of applications and equipment.
Administration of the corporate messenger and mail system.
Keeping and maintaining IT Assets inventory.
Assistance in device purchasing including communication with suppliers.
Assistance in device management.
Supporting and implementing computer networks as required for internal service and access provisioning.

Requirements:

At least 3 years of relevant experience.
Strong interpersonal skills.
Confident knowledge of the PC hardware, software, and various OS.
Responsible attitude to assigned tasks, and attentiveness.
Practical experience in managing global corporate IT systems (Google Workspace, Mobile device management solutions - like Manage Engine, Identity providers - like Okta).
Excellent problem-solving skills and ability to diagnose and resolve technical issues.
Strong communication skills, both written and verbal.
Experience with IT Asset Management Systems.
Experience in a self-driven role within a technology-focused organization.
Asana service administration experience.

Preferred Qualifications:

Knowledge of networking concepts (LAN/WAN, DHCP, DNS, etc.).
Understanding of ITIL.
Experience with Jira/Confluence.
Proficient in Mobile Device Management (MDM) and identity providers like Okta.
Experience selecting, installing, and configuring audio systems in meeting rooms.

Pay: $80,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

technical support jobs in docklands, vic

ICT Support Technician

ICT Technician - Term 4 start

Service Desk Analyst

IT Systems Support Analyst

Installer Support, Technical Specialist

ICT Product Manager: Digital Evidence Management Systems

Supervisor, Technical Customer Support, Residential Energy

Director, Service Delivery Support (ICT systems)

Senior Desktop Support Analyst

Technical Services Support

Senior Systems Administrator

ICT Product Manager: Digital Evidence Management Systems

IT Specialist, Regional Support

Data Center IT Support Engineer, MEL - DCO

Senior Systems Administrator

Finance Business Applications Specialist - IT

Systems Administrator

Level 3 Senior Product Technical Support Engineer, AVP

Principal Technical Account Manager (ISV), ANZ Enterprise Support

Senior System Development Engineer, Core Networking (Relocation support available)

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