In-Demand User experience Jobs in Canberra, Act

ICT Support and Test Engineer
Technowand —Dickson ACT
- $80,000 - $90,000 a year
- Full-time
- Computer Science
- Customer service
- Analysis skills
Quick Apply
10d
Customer Service Officer
Belgravia Health & Leisure Group Pty Ltd —Greenway ACT
- CPR Certification
- First Aid Certification
- POS
Digital Services Officer | Full-time Permanent
Office of the Legislative Assembly —Canberra ACT
- $102,657 - $116,592 a year
- Full-time
- SharePoint
- Communication skills
6d
Support Technician
First Focus —Canberra ACT
- $65,000 - $85,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- AI
- Paid training
Quick Apply
7d
Test Lead
Showtime Consulting —Canberra ACT
- Part-time
- Azure
- Management
- Analysis skills
Quick Apply
14d
Senior Test Analyst
CSIRO —Canberra ACT
- $118,102 - $127,808 a year
- Part-time
- No degree
- Agile
- Leadership
10d
Executive Director, ACTCT Modernisation Program | Full-time Executive
Justice and Community Safety —Canberra ACT
- $244,551 - $252,081 a year
- Full-time
- Leadership
- Communication skills
13d
ServiceNow Developer
Accenture —Canberra ACT
- Full-time
- Scripting
- Agile
- Communication skills
Territory Account Representative - ACT
Stanley Black & Decker —Canberra ACT
- Weekend availability
- Salesforce
- Business development
- Communication skills
- Parental leave
7d
Service Desk Analyst
Leidos —Canberra ACT
- Full-time
- AI
- Leadership
- Communication skills
- Annual leave
7d
Business System Management and Reporting
National Library of Australia —Canberra ACT
- Organisational skills
- Leadership
- Communication skills
5h
Senior Developer - Google Workspace (GW)
FinXL —Canberra ACT
- Contract
- Hybrid work
- Azure
- Databases
- AWS
6d
Technology Consultant II
Dynatrace —Canberra ACT
- Full-time
- Hybrid work
- Azure
- Computer Science
- Writing skills
- Health insurance
- Annual leave
13d
Customer Success Engineer, Australia
ExtraHop —Canberra ACT
- Hybrid work
- CRM software
- Microsoft Excel
- Azure
- Tuition reimbursement
- Annual leave
14d
Senior Network Engineer
Kinetic IT —Canberra ACT
- Weekend availability
- Azure
- In-person
- Communication skills
- Employee assistance program
- Employee discount
Senior / Lead Analytics Engineer
Insight Timer —Canberra ACT
- Full-time
- Remote
- Master's degree
- SQL
- Bachelor's degree
Quick Apply
Food and Beverage Supervisor (Full Time)
Ovolo Group —Acton ACT
- Weekend availability
- Leadership
- Restaurant experience
14d
Business Analyst
Unisys —Canberra ACT
- Full-time
- Writing skills
- Analysis skills
- Software development
AI/ML Computational Scientist
Accenture —Canberra ACT
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
Engineer - M365
LAB3 —Canberra ACT
- Contract
- Hybrid work
- Azure
- DevOps
- AI
Quick Apply
13d

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ICT Support and Test Engineer

Technowand
Dickson ACT

Quick Apply

Job Details

Full-time
$80,000 - $90,000 a year
10 days ago

Qualifications

Computer Science
Customer service
Analysis skills
Quality assurance
Bachelor's degree
Diploma
Communication skills
Information Technology

Full Job Description

About the role

We are seeking an experienced ICT Support and Test Engineer to develop, maintain and manage our technical quality assurance processes and systems infrastructure. This is a hybrid role spanning systems support, testing and quality assurance: you will investigate, analyse and resolve system problems and performance issues, test the behaviour, functionality and integrity of our systems, and ensure our ICT environment adheres to established standards and procedures.

Key responsibilities

Develop, implement and maintain procedures and strategies to support, create, maintain and manage technical quality assurance processes, guidelines and systems infrastructure
Test the behaviour, functionality and integrity of systems, applications and infrastructure prior to deployment and following changes, upgrades or patches
Investigate, analyse and resolve system problems and performance issues across servers, networks, cloud and on-premises environments
Schedule and conduct quality audit inspections, analysing and reviewing systems, data and documentation against established standards
Identify variations, non-compliance and potential high-risk areas in adherence to standards and procedures, and track non-compliance through to resolution
Recommend corrective action plans and improvements to resolve non-compliance detected through monitoring and auditing of processes and procedures
Conduct systems architecture reviews and recommend future hardware and software strategies and improvements
Develop and maintain technical documentation, test plans, support procedures, knowledge base articles and maintenance records
Communicate, educate and liaise with users and management to ensure awareness of and adherence to standards, procedures and quality control activities
Provide advanced (second and third level) technical support for escalated system, network, application and security issues
Assist with the rollout, validation and post-implementation testing of new systems, applications and infrastructure projects
Provide approved onsite technical support and testing at customer sites where required

About you

Bachelor degree in Information Technology, Computer Science or a related discipline
Minimum one year experience in similar role
Demonstrated experience in systems testing, quality assurance, auditing or advanced ICT support roles
Strong analytical and troubleshooting skills across systems, network and application environments
Experience developing test plans, QA procedures or technical documentation
Sound understanding of ICT standards, compliance and quality control frameworks
Excellent communication skills, with the ability to liaise with both technical and non-technical stakeholders
Ability to work independently and manage competing priorities

How to apply

Submit your resume and a cover letter outlining your relevant experience via this platform.

Pay: $80,000.00 – $90,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

user experience jobs in canberra, act

ICT Support and Test Engineer

Customer Service Officer

Digital Services Officer | Full-time Permanent

Support Technician

Test Lead

Senior Test Analyst

Executive Director, ACTCT Modernisation Program | Full-time Executive

ServiceNow Developer

Territory Account Representative - ACT

Service Desk Analyst

Business System Management and Reporting

Senior Developer - Google Workspace (GW)

Technology Consultant II

Customer Success Engineer, Australia

Senior Network Engineer

Senior / Lead Analytics Engineer

Food and Beverage Supervisor (Full Time)

Business Analyst

AI/ML Computational Scientist

Engineer - M365

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