In-Demand Systems analyst Jobs in Milton, Qld

ICT Business Analyst
PowerHouse Hub —Eight Mile Plains QLD
- Up to $90,000 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- APIs
Quick Apply
1h
Business Analyst
Auto & General Holdings —Toowong QLD
- Management
- Communication skills
- Parental leave
- Gym membership
Quick Apply
1d
Business Performance Analyst
UnitingCare —Brisbane QLD
- Full-time
- Microsoft Excel
- Analysis skills
- Budgeting
- Health insurance
- Parental leave
8d
Senior Product Support Analyst - Wakulda
Boeing —Brisbane QLD
- Part-time
- Databases
- Communication skills
- Health insurance
- Tuition reimbursement
8h
Workflow and Automation Developer
Great Southern Bank —Brisbane QLD
- Hybrid work
- Azure
- AWS
- Analysis skills
9d
Databricks Data Engineer Senior Analyst
Avanade —Brisbane QLD
- Azure
- Computer Science
- DevOps
Commercial & Finance Analyst
Origin Energy —Brisbane QLD
- Contract
- ERP systems
- Budgeting
- Parental leave
- Fuel discount
7d
Head of Engineering
Cubiko Pty Ltd —Brisbane QLD
- Full-time
- SQL
- AWS
- Leadership
Quick Apply
7d
Senior Test Analyst (D365 and Supplychain)
KJR —Brisbane QLD
- Azure
- DevOps
- ERP systems
12d
Commercial Analyst, East
Freo Group Pty Ltd —Hendra QLD
- Full-time
- Microsoft Excel
- ERP systems
- Finance
- Work from home
- Employee discount
Quick Apply
Data Engineer
Magentus —Fortitude Valley QLD
- Hybrid work
- SQL
- AWS
- AI
1d
Change Analyst - AMS
Kinetic —Brisbane QLD
- Urgently hiring
Analyst Developer
Auto & General Holdings —Toowong QLD
- DevOps
- AWS
- Software development
- Work from home
- Parental leave
Quick Apply
Cost Analyst | Infrastructure
Turner & Townsend —Brisbane QLD
- Full-time
- Management
- Engineering
- Microsoft Office
Quick Apply
Relationship Analyst - Business Support
Rabobank —Brisbane QLD
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Parental leave
Executive Assistant, CEO & Leadership Team
Megaport —Brisbane QLD
- Full-time
- Hybrid work
- Organisational skills
- AI
- Communication skills
8d
Product Owner - Project Portfolio Management
Queensland Government —Brisbane QLD
- Temporary
- Construction experience
- Manufacturing
- Communication skills
11d
Security Operations Engineer
Brennan IT —Brisbane QLD
- Full-time
- Azure
- Management
- AWS
Account Manager, Commercial Banking - Brisbane, CBD
Commonwealth Bank —Brisbane QLD
- Full-time
- Financial services
- Communication skills
17h
Senior Analyst (Energy/Techno-economics/Decarbonisation)
AECOM —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Excel
- Engineering
- Bachelor's degree
- Health insurance
- Parental leave

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systems analyst jobs near milton, qld

ICT Business Analyst

PowerHouse Hub
Eight Mile Plains QLD

Quick Apply

Job Details

Full-time
Up to $90,000 a year
1 hour ago

Qualifications

Jira
Management
Data structures
Business analysis
Analysis skills
APIs
LMS
SaaS
Communication skills

Full Job Description

PowerHouse Hub – Mediasphere Holdings Pty Ltd
Brisbane – Eight Mile Plains
Full-Time – 38 hours per week
$90,000 + superannuation

About the Role

PowerHouse Hub is seeking an ICT Business Analyst to join our Brisbane-based team.

This is a hands-on role combining business analysis, SaaS solution configuration, project delivery, client engagement, product support and complex Helpdesk issue resolution.

Working with Product Owners, Project Managers, Development and QA teams, you will analyse business and client requirements, translate them into clear functional and technical specifications and help deliver practical solutions using our SaaS platform.

You’ll also work directly with clients, assist with platform configuration and implementation, investigate complex product and Helpdesk issues and contribute to the ongoing improvement of our products.

We are looking for someone who can quickly develop a strong understanding of our platform, work independently and take ownership of their responsibilities.

What You’ll Be Doing

Gather, analyse and document business, functional and technical requirements.
Analyse client business processes and identify how technology can support their operational requirements.
Prepare specifications, user stories, process maps, workflows and acceptance criteria.
Support the design and configuration of SaaS modules, workflows and client solutions.
Work with Project Managers, Product Owners, Development and QA teams throughout the solution delivery lifecycle.
Participate in Agile activities including sprint planning, stand-ups, reviews and retrospectives.
Act as a technical point of contact for key clients and assist with onboarding, configuration and integration requirements.
Participate in UAT, solution validation, demonstrations and testing.
Provide feedback to Product teams regarding enhancements and product improvements.
Work closely with the Helpdesk Coordinator to investigate and replicate complex product and system issues.
Determine whether issues require a development fix, configuration change or user guidance/training.
Act as a product Subject-Matter Expert (SME) for complex support issues.
Review and manage Jira issues and escalate to Project, Product or Development teams as required.
Work with QA and Development teams to test and validate fixes before release.
Identify recurring client and Helpdesk issues that may lead to product or process improvements.

What We’re Looking For

Experience in ICT business analysis, technical solutions, SaaS implementation, technical consulting or a similar technology role.
Experience gathering and documenting business and functional requirements.
Ability to translate business needs into clear specifications, user stories and workflows.
Experience working with SaaS or configurable software platforms.
Understanding of system configuration, workflows and integration concepts.
Experience working directly with clients and business stakeholders.
Experience working with Product, Project, Development or QA teams.
Ability to investigate and analyse software or system issues.
Strong analytical and problem-solving skills.
Excellent communication, stakeholder management and documentation skills.
Ability to manage multiple priorities and take responsibility for your work.

Highly Desirable

Experience with Learning Management Systems (LMS), learning technology or enterprise SaaS platforms will be highly regarded, particularly:

Implementing, configuring or supporting an LMS.
LMS workflows, user management, learning administration and reporting.
Agile software delivery and UAT.
SaaS configuration and integrations.
Jira or similar issue management platforms.
Client-facing SaaS implementation or technical support.
APIs, data structures or technical troubleshooting.

Previous experience with PowerHouse Hub products, particularly PowerHouse Upskill LMS, would be a significant advantage.

Qualifications

A relevant tertiary qualification in Information Technology, Information Systems, Computer Science, Business Information Systems, Business Analysis or a related discipline is desirable.

Work Experience

At least 3 years of relevant professional experience in business analysis, SaaS implementation or technical solutions.

About You

You’ll enjoy working at the intersection of clients, business requirements and technology.

You’ll be comfortable speaking with a client to understand their requirements, documenting those requirements for a Development team, helping configure a SaaS solution, investigating a complex Helpdesk issue and testing the resulting solution.

You’ll be analytical, organised, customer-focused and comfortable working collaboratively while taking ownership of your responsibilities.

Employment Details

Position: ICT Business Analyst / Technical Solutions Analyst
Employer: Mediasphere Holdings Pty Ltd trading as PowerHouse Hub
Location: Eight Mile Plains, Brisbane QLD
Work Arrangement: Office based with some flexibility for WFH days
Employment Type: Full-Time – 38 hours per week

Pay: Up to $90,000.00 per year

Work Location: Hybrid remote in Eight Mile Plains QLD

Quick Apply

Refine Your Search

systems analyst jobs in milton, qld

ICT Business Analyst

Business Analyst

Business Performance Analyst

Senior Product Support Analyst - Wakulda

Workflow and Automation Developer

Databricks Data Engineer Senior Analyst

Commercial & Finance Analyst

Head of Engineering

Senior Test Analyst (D365 and Supplychain)

Commercial Analyst, East

Data Engineer

Change Analyst - AMS

Analyst Developer

Cost Analyst | Infrastructure

Relationship Analyst - Business Support

Executive Assistant, CEO & Leadership Team

Product Owner - Project Portfolio Management

Security Operations Engineer

Account Manager, Commercial Banking - Brisbane, CBD

Senior Analyst (Energy/Techno-economics/Decarbonisation)

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