In-Demand Incident & problem specialist Jobs in Parramatta, Nsw

Front Office Technical Support Specialist
MNL Technologies —Sydney NSW
- Full-time
- Microsoft Excel
- Management
- SQL
Quick Apply
8d
Senior Infrastructure Services Specialist (Mainframe)
Westpac Group —Sydney NSW
- Full-time
- Analysis skills
10d
Governance Specialist
Uniting NSW.ACT —Parramatta NSW
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Work from home
- Employee discount
7d
Cyber Security Manager
LEAP Legal Software —Sydney NSW
- Full-time
- Hybrid work
- SharePoint
- AI
- Communication skills
- Gym membership
- Free food
Quick Apply
7d
Senior Technical Specialist
Optus —Macquarie Park NSW
- Rotating roster
- Office
- Commuter assistance
- Parental leave
Senior Platform Operations Specialist
Transport For NSW —Macquarie Park NSW
- $163,145 - $182,721 a year
- Full-time
- Azure
- SQL
- In-person
Security Operations Centre Specialist
Optus —Macquarie Park NSW
- Azure
- AWS
- Analysis skills
- Parental leave
- Employee discount
8d
Senior Coordinator Cyber Response
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Weekend availability
- Hybrid work
- Analysis skills
- Leadership
- Annual leave
- Employee assistance program
7d
Data Network Engineer
Pivotel Satellite Pty Ltd —Gordon NSW
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee assistance program
- Fuel discount
Quick Apply
17h
Vice President, Production Services Specialist II, Application Production Services & Engineering
Bank of America —Sydney NSW
- Weekend availability
- Oracle
- Management
- Databases
9d
Forward Deployed Engineer
Lyra Technologies —Millers Point NSW
- $105,000 - $147,750 a year
- Full-time
- Hybrid work
- Communication skills
- Referral program
- Free food
Quick Apply
10d
Venue Operations Manager
Century —Chatswood NSW
- Full-time
- Management
- Administrative experience
- Analysis skills
Quick Apply
Enterprise Compliance Lead - Privacy
icare —Sydney NSW
- From $154,231 a year
- Full-time
- Hybrid work
- Writing skills
- Employee assistance program
- Gym membership
9h
Manager - Cyber Defence Strategy
GHD —Sydney NSW
- Hybrid work
- Azure
- Presentation skills
- Construction experience
Data Center Technical Operations Engineer, AWS Infrastructure Operations
Amazon Corporate Services Pty Ltd —Sydney NSW
- 12 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Data Center Technical Operations Engineer, AWS Data Center Engineering Operations
Amazon Corporate Services Pty Ltd —Eastern Creek NSW
- Full-time
- AWS
- Bachelor's degree
Principal Technical Account Manager (ISV), ANZ Enterprise Support
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
AFFILIATE NETWORK - Psychologists, counsellors and psychotherapists, and social workers
Spectrum Life —Sydney NSW
- Recruiting
Quick Apply
13d
Health Safety and Wellbeing Business Partner - Newcastle/Central Coast/Mid North Coast
Estia Health —Sydney NSW
- Full-time
- Analysis skills
- Communication skills
- Time management
- Employee assistance program
Technical Platform Expert - Sydney
Legora —Sydney NSW
- Full-time
- Master's degree
- In-person
- AI

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incident & problem specialist jobs near parramatta, nsw

Front Office Technical Support Specialist

MNL Technologies
Sydney NSW

Quick Apply

Job Details

Full-time
8 days ago

Qualifications

Desktop support
Microsoft Excel
Management
Technical support
SQL
Scripting
SharePoint
Financial services
Communication skills
Office experience

Full Job Description

Front Office Technical Support Specialist

Location: Sydney, Australia
Contract: 12 Months
Work Arrangement: On-site
Work Authorization: Australian work authorization required

About the Role

We are seeking an experienced Front Office Technical Support Specialist to provide dedicated on-site technology support to approximately 20 users within a financial services trading and operations environment in Sydney.

This is a hands-on L1/L2 support role suited to someone who is comfortable working directly with front-office users, troubleshooting issues under time pressure, and collaborating with regional APAC and US technology teams.

Key Responsibilities

Provide responsive, hands-on L1/L2 technical support to trading and operations users on the trading floor.
Troubleshoot and support Windows, Active Directory, SharePoint, local networks, storage, and data center infrastructure.
Support and troubleshoot user-facing tools developed using Microsoft Excel, VBA, and Python.
Build, configure, manage, and retire Linux virtual machines in accordance with standard operational procedures.
Assist with storage strategy, data migration, and knowledge transfer activities.
Monitor, troubleshoot, and resolve infrastructure and end-user technology issues.
Escalate complex incidents and coordinate resolution with APAC and US technology teams.
Maintain clear technical documentation and follow established operational and change-management processes.

Required Skills & Experience

Previous technical support experience within financial services, preferably in a front-office, investment banking, or trading-floor environment.
Strong practical experience with:
Active Directory
Microsoft SharePoint
Local network infrastructure
Storage environments
Windows desktop/user support
Hands-on experience building and managing Linux VMs.
Practical scripting/automation experience using VBA and Python.
Strong troubleshooting and problem-solving skills.
Ability to prioritize and respond effectively in a high-pressure trading environment.
Excellent communication skills and the ability to work directly with traders, operations users, and technology teams.
Australian work authorization is mandatory.

Desirable Skills

Basic database support experience, including SQL and SQL estate management.
Experience supporting front-office trading platforms such as Fidessa or Triton.
Experience with storage migration projects.
Familiarity with infrastructure lifecycle management.
Experience working with distributed technology teams across APAC and the US.

Ideal Candidate

The ideal candidate is a technically strong and methodical support professional who enjoys working directly with business users and can quickly diagnose and resolve issues in a demanding financial-services environment.

If you have experience supporting trading-floor users and a strong combination of desktop support, infrastructure, Linux, scripting, and financial-services technology, we would like to hear from you.

Please apply with your updated CV/resume outlining your relevant financial-services and technical support experience.

Application Question(s):

Please mention the Visa Type you hold.

Work Authorisation:

Australia (Required)

Location:

Sydney NSW (Required)

Work Location: In person

Quick Apply

Refine Your Search

incident & problem specialist jobs in parramatta, nsw

Front Office Technical Support Specialist

Senior Infrastructure Services Specialist (Mainframe)

Governance Specialist

Cyber Security Manager

Senior Technical Specialist

Senior Platform Operations Specialist

Security Operations Centre Specialist

Senior Coordinator Cyber Response

Data Network Engineer

Vice President, Production Services Specialist II, Application Production Services & Engineering

Forward Deployed Engineer

Venue Operations Manager

Enterprise Compliance Lead - Privacy

Manager - Cyber Defence Strategy

Data Center Technical Operations Engineer, AWS Infrastructure Operations

Data Center Technical Operations Engineer, AWS Data Center Engineering Operations

Principal Technical Account Manager (ISV), ANZ Enterprise Support

AFFILIATE NETWORK - Psychologists, counsellors and psychotherapists, and social workers

Health Safety and Wellbeing Business Partner - Newcastle/Central Coast/Mid North Coast

Technical Platform Expert - Sydney

I want to receive the latest job alert for incident & problem specialist in parramatta, nsw

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