In-Demand Technical support Jobs in Clayton, Vic

Senior Service Desk Engineer
Starboard IT —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- AWS
- Communication skills
Quick Apply
ICT Project and Systems Lead
Victorian Government —Melbourne VIC
- $128,635 - $140,849 a year
- Full-time
- Budgeting
- Leadership
- Communication skills
11d
Technical Assistant/ICT Classroom Support
Victorian Government —Melbourne VIC
- Full-time
- Customer service
- Communication skills
1d
Dynamics 365 CE Senior Technical Support Consultant
Fusion5 —Melbourne VIC
- Full-time
- Azure
- AI
- Communication skills
Quick Apply
IT and online digital services support
EMC Technologies —Melbourne VIC
- Management
- Marketing
- EMR systems
Data Center IT Support Engineer, MEL - DCO
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Classroom Teacher (ICT Specialist)
Victorian Government —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Typing
7d
Director, Service Delivery Support (ICT systems)
Department of Families, Fairness and Housing —Melbourne City Centre VIC
- Full-time
- Recruiting
6d
Senior Service Desk / Onsite Engineer (MSP)
VISITS —Melbourne VIC
- Weekend availability
- Microsoft Outlook
- Management
- Customer service
- Work from home
- Free food
Quick Apply
Supervisor, Technical Customer Support, Residential Energy
Tesla —Cremorne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Installer Support, Technical Specialist
Tesla —Cremorne VIC
- Full-time
- CRM software
- Microsoft Office
- Communication skills
7d
Senior Systems Engineer - Intergrated Product Support (IPS)
World Kinect Corporation —Melbourne VIC
- Full-time
- Management
- Maintenance
- Analysis skills
Customer Service Desk Lead (Technical)
Semtech —Melbourne VIC
- Full-time
- CRM software
- Salesforce
- Engineering
Principal Technical Account Manager (ISV), ANZ Enterprise Support
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
12d
ICT and SCADA Engineer
Hatch —Melbourne VIC
Quick Apply
IT Support Technician
Microcel —Port Melbourne VIC
- Up to $50 an hour
- Part-time
- Administrative experience
- In-person
- Communication skills
Quick Apply
4h
ICT Product Manager: Digital Evidence Management Systems
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Agile
- Leadership
- Communication skills
6h
ICT Product Manager: Digital Evidence Management Systems
Victoria Police —Melbourne City Centre VIC
- Full-time
- Agile
- Leadership
- Communication skills
5h

Discover related jobs

Based on your search for technical support jobs.

Customer Service Representative
Foundever —Melbourne VIC
A Grade 12 qualification (or equivalent). Staff perks – access to platform with discounted products and services. Resolving issues with online banking.
Office Administration and Customer Service Representative
Celebrate Event and Party Hire —Moorabbin VIC
A sense of style and ability to turn customer's ideas into a theme that we can deliver will help when working with brides, event planners, stylists and…
$44 an hour
Quick Apply
5d

I want to receive the latest job alert for technical support in clayton, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near clayton, vic

Senior Service Desk Engineer

Starboard IT -
Melbourne VIC

Quick Apply

Job Details

Full-time

Qualifications

ITIL Certification
Azure
Incident management
Technical support
IT infrastructure
AWS
Communication skills
CompTIA A+

Full Job Description

Company Overview: Starboard IT is a national Managed & Professional Services Provider, with a commitment to excellence and a personalised approach, and we pride ourselves on delivering high-quality services tailored to the unique needs of our clients. We are seeking a highly skilled and experienced Senior Service Desk Engineer to join our dynamic and innovative team.

We prioritise cloud first strategies for our clients (AWS & Azure), but support varied traditional on-premises environments as well..

At Starboard IT you can expect to find a ‘can-do’ attitude across the business, and we pride ourselves on a supportive and inclusive environment that drives successful, robust solutions for our customers and career growth for our employees.

Position Overview: As a Senior Service Desk Engineer, you will play a crucial role in providing advanced technical support and troubleshooting complex issues, while ensuring the highest level of customer satisfaction. This position requires a deep understanding of IT infrastructure, excellent communication skills, and a commitment to delivering exceptional service.

Key Responsibilities:

Technical Support:

Provide expert-level support for complex technical issues.
Troubleshoot and resolve hardware, software, and infrastructure-related problems.
Collaborate with other team members to ensure timely issue resolution.
Participate in on-call roster.

Customer Relationship Management:

Build and maintain strong relationships with clients through effective communication and issue resolution.
Serve as a point of contact for clients, ensuring a positive experience and customer satisfaction.

Incident Management:

Manage and prioritise incidents, and follow established escalation processes, to meet Service Level Agreements (SLAs).
Document and track issues using a ticketing system, ensuring accurate and thorough information.

Infrastructure Management:

Contribute to the design, implementation, and maintenance of IT infrastructure solutions.
Provide guidance and expertise in infrastructure-related projects.

Continuous Improvement:

Identify opportunities for process improvement and contribute to the development of best practices.
Stay current with industry trends and emerging technologies to enhance service offerings.

Qualifications:

3-5 years of experience with an MSP.
In-depth knowledge of IT infrastructure, including hardware, software, servers, and networking.
Strong proficiency in troubleshooting and problem-solving.
Relevant certifications such as ITIL, CompTIA A+, Microsoft Certified: Azure Solutions Architect Expert, or equivalent.
Excellent communication and interpersonal skills.
Proven ability to work collaboratively in a team environment and autonomously.

Apply now by emailing your CV and cover letter to [email protected]

Quick Apply

Refine Your Search

technical support jobs in clayton, vic

Senior Service Desk Engineer

ICT Project and Systems Lead

Technical Assistant/ICT Classroom Support

Dynamics 365 CE Senior Technical Support Consultant

IT and online digital services support

Data Center IT Support Engineer, MEL - DCO

Classroom Teacher (ICT Specialist)

Director, Service Delivery Support (ICT systems)

Senior Service Desk / Onsite Engineer (MSP)

Supervisor, Technical Customer Support, Residential Energy

Installer Support, Technical Specialist

Senior Systems Engineer - Intergrated Product Support (IPS)

Customer Service Desk Lead (Technical)

Principal Technical Account Manager (ISV), ANZ Enterprise Support

ICT and SCADA Engineer

IT Support Technician

ICT Product Manager: Digital Evidence Management Systems

ICT Product Manager: Digital Evidence Management Systems

Discover related jobs

I want to receive the latest job alert for technical support in clayton, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected