In-Demand Call centre no experience Jobs in Parramatta, Nsw

Senior Classification and Placement Officer Clerk Grade 7/8 -Parklea
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C&SP Senior Project Manager
Schneider Electric —Macquarie Park NSW
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Managed Services Electrical Supervisor
Vertiv —Sydney NSW
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Veterinary Specialist - Radiology - ARH Homebush
Animal Referral Hospital —Homebush West NSW
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call centre no experience jobs near parramatta, nsw

Senior Classification and Placement Officer Clerk Grade 7/8 -Parklea

NSW Department of Communities and Justice -
Parklea NSW

Apply Now

Job Details

$116,981 - $129,492 a year
11 hours ago

Qualifications

Management
Analysis skills
Leadership
Communication skills

Full Job Description

Department: South Region
Department/Agency: Corrective Services NSW

Location:
Parklea, NSW, AU, 2768

#job-location.job-location-inline { display: inline; }
Req ID: 86170

Senior Classification and Placement Officer

Clerk Grade 7/8

Location: Parklea Correctional Centre

Salary: $116,981 - $129,492 plus superannuation, environmental allowance, and leave loading

Employment type: Ongoing

Lead with expertise. Drive informed decisions. Support safer communities.

Your Role

As a Senior Classification and Placement Officer, you'll play a critical role in ensuring inmates are appropriately classified and placed to support safety, rehabilitation and operational effectiveness across the correctional system.

Leading a team of Classification and Placement Officers, you'll oversee processes that balance security requirements, individual needs and rehabilitation goals. Your expertise will help ensure placement decisions are informed, fair and evidence-based, while supporting efficient inmate management across the state. This is an opportunity to combine leadership, analysis and decision-making to make a meaningful impact every day.

What You Will Do

As the leader of the Classification and Placement Team, you'll coordinate and oversee classification and placement activities within a busy correctional environment, ensuring all decisions align with legislation, policy and operational requirements.

You'll supervise and support a team responsible for assessing inmate classifications, reviewing placement requirements and facilitating transfers across correctional centres. Through your guidance and leadership, you'll ensure decisions are evidence-based, consistent and focused on achieving the best outcomes for both inmates and the broader correctional system.

A significant part of your role will involve reviewing complex information, analysing inmate assessments and ensuring critical details are accurately recorded within the Offender Integrated Management System (OIMS) and case files. You'll provide expert advice to stakeholders, including inmates, case management staff and operational teams, on classification and placement procedures and requirements.

You'll also identify inmates for transfer, complete associated documentation and liaise with the Inmate Transfer Section to coordinate movements across the correctional network.

Beyond day-to-day operations, you'll contribute to continuous improvement by resolving complex classification and placement issues, monitoring inmate population trends, reviewing operational procedures and supporting the development of systems that enhance service delivery.

Most importantly, you'll lead a capable team, building their knowledge and confidence while ensuring quality outcomes in a fast-paced and constantly evolving environment.

What We Are Looking For

We're looking for an experienced leader who can combine sound judgement, strong analytical skills and operational expertise to deliver quality classification and placement outcomes.

You will have experience in classification and placement, offender management, case management, human services or a related operational environment, together with a proven ability to supervise and develop staff.

You are confident analysing complex information, interpreting policies and procedures and making balanced decisions in situations where competing priorities exist. Your attention to detail and commitment to accuracy ensure critical information is appropriately assessed, documented and acted upon.

You thrive in fast-paced environments and can adapt quickly when priorities shift or unexpected issues arise. Strong communication and stakeholder management skills will enable you to work effectively with operational teams, case management staff and external stakeholders.

Most importantly, you'll be a collaborative leader who can motivate teams, drive continuous improvement and contribute to rehabilitation outcomes, operational excellence and safer communities.

Download the role description.

Why Join Us?

At Corrective Services NSW, you'll be supported to build a career—not just do a job.

You'll benefit from:
Leading a specialist team that plays a vital role in inmate management, rehabilitation and community safety.
Influence important decisions that support effective classification, placement and reintegration outcomes.
Develop your leadership capability through ongoing professional development and career progression opportunities.
Work in a dynamic environment where no two days are the same and your expertise is highly valued.
Be part of a purpose-driven organisation committed to continuous improvement, operational excellence and safer communities.

We do work that really matters

Working for Corrective Services NSW (CSNSW) provides opportunities to make a real difference. We collaborate with government and non-government justice and human services agencies to support victims, facilitate restorative justice, and promote reintegration. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close 10 September 2026 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for CSNSW, please contact the hiring manager Robyn Curtois via email [email protected]

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Faith Timothy on 0497 142 953 or via [email protected]

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for jobs on the website.

Thank you for your interest in this role. We look forward to receiving your application.

Apply Now

Refine Your Search

call centre no experience jobs in parramatta, nsw

Senior Classification and Placement Officer Clerk Grade 7/8 -Parklea

Dentist Blacktown, New South Wales

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Staff Software Engineer - Mobile Platform (C++ or Rust)

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