In-Demand Solutions architect Jobs in Fyshwick, Act

Junior Genesys Cloud CX Architect
Unisys —Canberra ACT
- Full-time
- Management
- Customer service
- Communication skills
9d
Strategic Account Technology - Canberra
Microsoft —Canberra ACT
- Full-time
- Azure
- AI
1d
Senior Solutions Engineer (APAC)
Qdrant —Canberra ACT
- Full-time
- Remote
- Sales
- AI
- Communication skills
- Dental insurance
- Annual leave
Quick Apply
11d
Lead Microservices & AI Technical Architect
KJR —Canberra ACT
- Contract
- Azure
- Master's degree
- SQL
1d
IT Midrange Database Specialist - APS 6
Australian Taxation Office —Canberra ACT
- $101,142 - $116,131 a year
13d
Senior Business Development Manager
Datacom —Canberra ACT
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
- Parental leave
- Employee discount
Quick Apply
3d
Data Integration Engineer
Leidos —Canberra ACT
- Full-time
- Computer science
- Azure
- Computer Science
- Annual leave
4d
Platform Engineer
Leidos —Canberra ACT
- Full-time
- Azure
- DevOps
- AWS
- Annual leave
3d
ServiceNow Developer
Accenture —Canberra ACT
- Full-time
- Scripting
- Agile
- Communication skills
Senior Account Executive, Sovereign Defence Industry, Australia, ANZ Public Sector
Amazon Web Services Australia Pty Ltd —Canberra ACT
- Full-time
- Management
- Sales
- Business development
12d
AWS Amazon Connect Engineer
Accenture —Canberra ACT
- Full-time
- AWS
- Scripting
- AI
Network Security Engineer
Accenture —Canberra ACT
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Senior Engineer - Cloud & DevOps
LAB3 —Canberra ACT
- Full-time
- Hybrid work
- Azure
- DevOps
- AI
Quick Apply
Solution Designer
Accenture —Canberra ACT
- Full-time
- AWS
- Analysis skills
- APIs
- On-the-job training
- Parental leave
Referrals for Google Cloud Practitioners (EoI)
Accenture —Canberra ACT
- Full-time
- DevOps
- AI
- Communication skills
Cloud & AI Platform Specialist - Azure
Datacom —Canberra ACT
- Full-time
- Hybrid work
- Azure
- APIs
- AI
- Parental leave
- Employee discount
Quick Apply
Senior Cloud Engineer- Azure
NCS Australia —Canberra ACT
- Full-time
- Hybrid work
- Azure
- AWS
- Communication skills
- Parental leave
Quick Apply
Solution Designer (AU Citizen with Security Clearance)
Accenture —Canberra ACT
- Full-time
- Azure
- Master's degree
- Bachelor's degree
- On-the-job training
EOI - Multiple Roles
NTT —Canberra ACT
- Urgently hiring
- Communication skills
Quick Apply
10d
Solutions Architect
Viasat, Inc. —Canberra ACT
- Full-time
- Remote
- Engineering
12d

I want to receive the latest job alert for solutions architect in fyshwick, act

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

solutions architect jobs near fyshwick, act

Cloud Engineer jobs in Canberra ACT

Solution Architect jobs in Canberra ACT

University Of Sydney Assistant Finance Manager jobs in Sydney Nsw

Senior Business Development Manager jobs in Canning Vale Wa

Ndis Quality Compliance Manager jobs in Sydney Nsw

Senior Business Development Manager jobs in Docklands Vic

Senior Business Development Manager jobs in Liverpool Nsw

Senior Business Development Manager jobs in Stafford Qld

General Manager Jobs jobs in Sydney Nsw

Restaurant Manager jobs in Perth Wa

Site Engineer jobs in Sydney Nsw

Solutions Engineer jobs in Horsley Park Nsw

Solutions Engineer jobs in Sydney Nsw

Part Time Engineer jobs in Sydney Nsw

Solutions Engineer jobs in Burwood Nsw

Senior Devops Engineer jobs in Macquarie Park Nsw

Senior Devops Engineer jobs in South Melbourne Vic

Senior Devops Engineer jobs in Southbank Vic

Environmental Engineer Consultant Technician jobs in Western Australia

Cloud Architect jobs in Ipswich Qld

Junior Genesys Cloud CX Architect

Unisys -
Canberra ACT

Apply Now

Job Details

Full-time
9 days ago

Qualifications

Management
Incident management
Customer service
Communication skills

Full Job Description

What success looks like in this role:

We're looking for a Junior Genesys Cloud CX Architect to support mission-critical contact centre services, providing Level 1 and 2 support across Genesys Cloud CX, telephony, call routing, IVRs, user administration, and platform enhancements. Working alongside senior engineers, you'll resolve incidents, support upgrades and changes, maintain service performance, and contribute to the ongoing improvement of critical customer environments

Providing Level 1 and 2 support for Genesys Cloud CX users and services.
Troubleshooting issues across agents, queues, call routing, telephony, user access, and reporting.
Monitoring incidents, alerts, and service requests to ensure timely resolution.
Managing user administration, licensing, permissions, and contact centre configuration.
Supporting platform upgrades, enhancements, testing, and software deployments.
Assisting with IVR and Architect flow maintenance under senior guidance.
Contributing to incident investigations, root cause analysis, and service improvements.
Maintaining technical documentation, procedures, and knowledge articles.
Collaborating with internal teams, stakeholders, vendors, and support partners.
Participating in on-call and after-hours support when required.

You will be successful in this role if you have:

Basic knowledge of Genesys Cloud CX or contact centre technologies.
Understanding of contact centre operations and customer service environments.
Familiarity with telephony, call routing, and queue management concepts.
Experience with incident and service request management.
Strong troubleshooting and problem-solving skills.
Ability to follow documented procedures and technical guidance.
Strong communication and stakeholder engagement skills.
A genuine desire to learn cloud, telephony, and contact centre technologies.

If you're looking to take the next step in your technology career and grow your expertise in Genesys Cloud and contact centre solutions, we'd love to hear from you.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] . US job seekers can find more information about Unisys’ EEO commitment here .

Apply Now

Refine Your Search

solutions architect jobs in fyshwick, act

Junior Genesys Cloud CX Architect

Strategic Account Technology - Canberra

Senior Solutions Engineer (APAC)

Lead Microservices & AI Technical Architect

IT Midrange Database Specialist - APS 6

Senior Business Development Manager

Data Integration Engineer

Platform Engineer

ServiceNow Developer

Senior Account Executive, Sovereign Defence Industry, Australia, ANZ Public Sector

AWS Amazon Connect Engineer

Network Security Engineer

Senior Engineer - Cloud & DevOps

Solution Designer

Referrals for Google Cloud Practitioners (EoI)

Cloud & AI Platform Specialist - Azure

Senior Cloud Engineer- Azure

Solution Designer (AU Citizen with Security Clearance)

EOI - Multiple Roles

Solutions Architect

I want to receive the latest job alert for solutions architect in fyshwick, act

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected