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Automotive Service Advisor / Manager

Rapid Tune
Melton VIC

Quick Apply

Job Details

Full-time
$80,000 - $110,000 a year
3 days ago

Benefits

On-the-job training

Qualifications

Automotive sales
Sales
Customer service
Driver Licence
Calendar management
Organisational skills
Leadership
Communication skills

Full Job Description

An exciting opportunity for a Service Manager has just become available at Rapid Tune Melton. We are looking for a vibrant and energetic person who is comfortable working in our fast-paced modern, state of the art retail Automotive Service Centre.

Enjoy being the face of the business whilst leading a team of enthusiastic, capable, and motivated technicians. This position may even be suitable for a mechanic looking to move away from the tools and advance their career skyward.

Key facets of the role include

Communicating with customers about repairs required on their vehicle
Liaising with the mechanics about further required repairs
Selling that additional work to the customer
Taking payments and managing the diary

Personal Attributes

Mechanical experience is an advantage but not necessary
Must be an Australian citizen
Excellent communication skills
Customer-friendly focus
Strong organisational skills
Current Drivers License

Key Responsibilities & Capabilities to Include:

Strong sales capability and proven techniques to convert quotes into approvals Ability to drive workshop performance through proactive customer engagement KPI focus including:– Cost of Goods (COGS) control– Customer retention and customer growth– Month-on-month sales increases Timely and proactive sourcing of parts, balancing price, quality, and repair urgency Confidence explaining repair recommendations and the value behind them High-level communication and customer relationship strengths Ability to identify and act on customer and sales growth opportunities Self-motivated with internal drive to push performance independently Management of reception, bookings, invoicing, and customer follow-ups Supports fleet account processes and efficient workflow

Benefits of Working for Rapid Tune

Excellent on the job training and support
We offer no end to the advancement of our staff members. In fact, many of our Store Managers have become successful operators of their own Franchise Store

Career Advantages

Career pathways and progression
Great company culture, very dynamic approach to business growth
Autonomous leadership role
Supportive and inclusive crew amongst all stores

Work Hours:
Monday–Friday 8:00 AM – 5:30 PM

Saturdays 8:00 AM – 12:00 PM

Job Type: Full-time

Pay: $80,000.00 – $110,000.00 per year

Application Question(s):

Do you have a current Australian driver's licence?
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a store manager?
Do you have experience in a sales role?
Do you have customer service experience?
How much notice are you required to give your current employer?
Do you have automotive sales experience?
What's your expected annual base salary?
Are you a Licensed Vehicle Tester in Victoria?

Work Location: In person

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