In-Demand Vic site technician Jobs

L1 Helpdesk Technician (VIC)
Comwire IT —Prahran VIC
- Full-time
- Microsoft Access
- Azure
- Management
Quick Apply
3d
ROPE ACCESS | IRATA LEVEL 1 or 2 | QLD
Itero —Queensland
- Urgently hiring
Service Technician
Agricultural Equipment Holdings (AEH) —Echuca VIC
- Full-time
- Forklift
- Employee assistance program
Production Supervisor - TC Lab
Driscolls —Melbourne VIC
- Contract
- Laboratory
- Management
- Laboratory experience
- Parental leave
- Employee assistance program
Vintage Lab Tech Assistant
Zilzie Wines —Mildura VIC
- Night shift
- Laboratory experience
- Computer skills
- Communication skills
11d
Mathematics Learning Specialist Range 3
Victorian Government —Melbourne VIC
- Full-time
- Communication skills
- Teaching
3d
Facilities Manager | Nth East VIC
Woolworths Group —Mulgrave VIC
- Full-time
- Leadership
- Work from home
Field Service Supervisor - Security
Honeywell —Melbourne VIC
- Full-time
- Organisational skills
Medication Safety Pharmacist (Grade 3)
Barwon Health —Geelong VIC
- Part-time
- Master's degree
- University
- Education
- Employee assistance program
2d
Senior Manager - Refrigeration Install
Woolworths Group —Mulgrave VIC
- Full-time
- Management
- Maintenance
- Budgeting
Commissioning Generator Technician
United Power Systems Australia —Victoria
- Full-time
- Schematics
- Customer service
- In-person
Quick Apply
11d
Instrument Technician
Eastern Health —Blackburn VIC
- Full-time
- Microsoft Excel
- Organisational skills
- Communication skills
- Health insurance
- Employee assistance program
2d
Laboratory Technician 0.6 FTE 2027 Start
Victorian Government —Melbourne Northern Suburbs VIC
- Part-time
- Laboratory
- Leadership
- Office experience
10d
Dispensary Technician - CWH Sale VIC
Chemist Warehouse —Sale VIC
- Part-time
- Customer service
- Administrative experience
- Communication skills
- Employee assistance program
- Employee discount
Title Instrument Technician - Day Procedure
Grampians Health —Ballarat VIC
- $30 an hour
- Monday to Friday
- Time management
8d
Specialist Technician - Technical Support to Schools Program (TSSP)
Dyna IT Pty Ltd —Melbourne VIC
- $45 - $52 an hour
- Serving
- Microsoft Office
- In-person
Quick Apply
3d
Fibre Technicians
Stowe Australia —Port Melbourne VIC
- Electrical experience
- Construction experience
Electronics Technician - Defence
Ventia Pty Limited —Wodonga VIC
- $47.66 an hour
- Full-time
- Relocation assistance
Dispensary Technician - Chemist Warehouse Hampton Park VIC
Chemist Warehouse —Hampton Park VIC
- Part-time
- Customer service
- Administrative experience
- Communication skills
- Employee assistance program
- Employee discount
3d
Field Service Technician II
Nordson —Melbourne VIC
- Full-time

I want to receive the latest job alert for vic site technician

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

vic site technician jobs near

Learning Specialist jobs in Melbourne VIC

Field Service Technician jobs in Melbourne VIC

Technical Support jobs in Melbourne VIC

Guest Service Agent jobs in Sydney Nsw

Traineeship, Ndt Technician jobs in Perth Wa

Service Technician jobs in Carrum Downs Vic

Service Technician jobs in Hobart Tas

Service Technician jobs in Cremorne Vic

Service Technician jobs in Melbourne Vic

Customer Service Work From Home jobs in Greater Adelaide Sa

Dental Technician jobs in Sydney Nsw

Field Supervisor jobs in Riverina Nsw

Field Supervisor jobs in Gosford Nsw

Field Delivery Telstra jobs in Dayboro Qld

Operations & Supply Chain Supervisor jobs in Sydney Nsw

Field Supervisor jobs in Illawarra Nsw

Field Supervisor jobs in Wollongong Nsw

Cleaning Supervisor jobs in Waitara Nsw

Bar Supervisor jobs in Maroubra Nsw

Instrument Technician jobs in Reedy Creek Qld

L1 Helpdesk Technician (VIC)

Comwire IT
Prahran VIC

Quick Apply

Job Details

Permanent | Full-time
3 days ago

Qualifications

Microsoft Access
Azure
Management
IIS
Customer service
Certificate III
Microsoft Exchange
Technical support
Microsoft Office
VoIP
Bachelor's degree
Driver Licence
DNS
Information Technology

Full Job Description

Purpose of Position

To provide technical assistance and support via phone, email or chat, to end-users who are experiencing computer hardware, software, or network-related issues. Their primary goal is to resolve technical problems and ensure that computer systems and networks are functioning properly to minimise downtime and optimise productivity.

Provide a memorable customer experience with every customer contact by ensuring every service request is handled professionally;
Provide telephone and ticketing support to internal and external customers;
Investigating, diagnosing and assessing basic technical problems reported by customers;
Document all customer interactions in our Professional Services Automation (PSA) system;
Collaborate with the Technical & Engineering team to diagnose problems and identify corrective actions for customers;
Review and update knowledge base and technical support documentation to reflect current technical information on process or product;
Support clients within all SLA metrics and maintain communication throughout the entire process of incident management;
Work with third party vendors and software providers to maintain and resolve product issues for our clients’ systems.
Follow agreed process and procedures by logging issues, requests and questions.
Maintain and administer systems, which include computers running Windows OS or mac-OS, Microsoft Office, basic printing, internet, email and Windows server support.

Other Duties

To assist with workshop related tasks & duties, specifically coordinating deliveries, new workstation/laptop deployments.
To assist with the procurement and set up of hardware deliveries for projects.
To provide ad-hoc or scheduled on-site IT support for clients where issues cannot be resolved remotely, or where on-site support is required for On-boarding of a new client.

Skills and Competencies

Customer service focused: Committed to providing exceptional customer service across all methods– written, phone and face to face.
Communication: The ability to communicate clearly and concisely, varying communication style depending upon the audience, internally and externally.
Attention to detail: Excellent attention to detail and written skills when communicating with others, including documentation both internally and externally.
Problem Solving: The ability to diagnose and troubleshoot issues confidently and efficiently.
Time management and Prioritisation: Able to prioritise tasks, manage time effectively, and work efficiently to meet service level agreements (SLAs) or response time targets.
Organisation: Is able to manage, plan and prioritise tasks in a logical and orderly manner.
Inclusive: Willingness to assist and support others as required within a team environment.
Transparency: Communicate freely and effectively and is open to feedback on performance.
Approachability: Receptive to others views and happy to assist other employees when needed.
Passionate: Encourages others and always bring their best self to work.
Accountable: Owning situations and outcomes.

Technical Skills and Experience

Minimum 1 Year previous MSP or Service Desk related experience (highly desirable, not essential)
Certificate 3 in Information Technology, Bachelor of Information Technology or similar (essential)
A current driver's license (essential)
Certification in Microsoft 365 Fundamentals, Access 4 VoIP, Azure, Windows / Apple operation systems, Level 1 Microsoft Server Service Management Experience (Active Directory, Exchange, DNS, IIS, etc.) (highly desirable, not essential)
2 Years experience in a customer facing role

Company Overview

Please visit https://comwireit.com.au/ for more information

Quick Apply

Refine Your Search

vic site technician jobs

L1 Helpdesk Technician (VIC)

ROPE ACCESS | IRATA LEVEL 1 or 2 | QLD

Service Technician

Production Supervisor - TC Lab

Vintage Lab Tech Assistant

Mathematics Learning Specialist Range 3

Facilities Manager | Nth East VIC

Field Service Supervisor - Security

Medication Safety Pharmacist (Grade 3)

Senior Manager - Refrigeration Install

Commissioning Generator Technician

Instrument Technician

Laboratory Technician 0.6 FTE 2027 Start

Dispensary Technician - CWH Sale VIC

Title Instrument Technician - Day Procedure

Specialist Technician - Technical Support to Schools Program (TSSP)

Fibre Technicians

Electronics Technician - Defence

Dispensary Technician - Chemist Warehouse Hampton Park VIC

Field Service Technician II

I want to receive the latest job alert for vic site technician

Related Searches

Explore jobs in more locations

Company Overview

Job Seeker Tools

Employer Tools

Browse

Stay Connected