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Device Processing Technician – Blancco Grading and Data Erasure

Moorup Technology Pty Ltd
Heidelberg West VIC

Quick Apply

Job Details

Casual
$34.65 an hour

Qualifications

Microsoft Excel
Management
Records management
Organisational skills
SharePoint
Security
Mobile devices

Full Job Description

Device Processing Technician – Blancco Grading and Data Erasure

Casual Position | 22.5–38 Hours per Week | Heidelberg West, Melbourne

Are you passionate about technology and sustainability?

Moorup Technology is seeking a technically capable, highly motivated and detail-oriented person to join our Operations team. This role will primarily involve processing smartphones, tablets and other technology devices using Blancco software for diagnostics, functional testing, grading and secure data erasure.

The successful candidate must be available to work on-site at our Heidelberg West facility for a minimum of 22.5 hours per week. Work is available Monday to Friday during our operational hours of 9:30 am to 5:30 pm, with hours determined by business requirements and employee availability.

Key Responsibilities

Responsibilities include, but are not limited to:

Operating Blancco software to perform device diagnostics, functional testing, grading and secure data erasure
Reviewing Blancco processing results and confirming that devices have successfully completed the required testing and erasure processes
Identifying and recording devices that cannot be erased due to activation locks, MDM enrolment, FRP locks, hardware faults or other processing issues
Accurately recording device information, including IMEI numbers, serial numbers, model details, storage capacity and processing outcomes
Applying Moorup’s device grading criteria to assess cosmetic condition, functionality and resale suitability
Performing quality assurance checks to confirm that physical devices match their digital records
Reviewing and maintaining accurate device information in spreadsheets, Blancco reports and Moorup’s internal systems
Capturing and uploading photographs of device damage or grading exceptions
Sorting and preparing devices for Moorup’s retail and wholesale sales channels
Segregating devices that are beyond economic repair or require environmentally responsible recycling
Maintaining secure chain-of-custody and careful handling of customer-owned devices
Supporting the Operations team with stock management, device movement, reporting and other operational activities

Key Skills and Capabilities

To be considered for this position, you should demonstrate:

Strong technical aptitude and confidence working with smartphones, tablets, laptops or other electronic devices
Exceptional attention to detail and a commitment to accurate, consistent work
Ability to follow documented data security, device grading and quality assurance procedures
Strong data-entry and record-management skills
Sound knowledge of Microsoft Excel, SharePoint and other Microsoft applications
Good problem-solving skills, including the ability to identify device, software and connectivity issues
Excellent time-management and organisational skills
Ability to meet processing targets without compromising quality or data security
Ability to work professionally and accurately in a fast-paced operational environment
Ability to work independently and as part of a team
Reliable availability to work on-site Monday to Friday

Experience using the Blancco Management Portal, Blancco Mobile Device Eraser or similar device diagnostics and data-erasure platforms is highly regarded but not essential. Training will be provided to suitable candidates.

Experience in mobile device repair, refurbishment, IT asset disposition, warehouse operations, quality assurance or electronics processing would also be advantageous.

Position Details

Employment type: Casual
Hours: Minimum 22.5 hours per week, with up to 38 hours available depending on business requirements
Working days: Monday to Friday
Operational hours: 9:30 am to 5:30 pm
Location: Heidelberg West, Melbourne
Work arrangement: On-site

About Moorup Technology

This is an exciting opportunity to join a dynamic and growing Operations team that is committed to extending the useful life of technology.

At Moorup, we believe in “renewing the world one device at a time.” By securely processing, refurbishing, reusing and responsibly recycling technology devices, we help our customers protect their data while contributing to a more sustainable circular economy.

As a local Australian company growing globally, Moorup is committed to creating a fair, safe and rewarding workplace that reflects Australia’s multicultural community. We value merit-based diversity and welcome applications from people with a range of backgrounds and experiences.

If you are technically minded, meticulous and interested in contributing to a more sustainable future, we welcome your application.

Job Type: Casual

Pay: $34.65 per hour

Work Location: In person

Quick Apply

Refine Your Search

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