In-Demand Ambulance Jobs

Emergency Response Operator
Chubb Fire & Security —Salisbury QLD
- Full-time
- Customer service
- Office
- Typing
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NON-EMERGENCY PATIENT TRANSPORT Opportunities - Ambulance Attendant, GIPPSLAND
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Emergency Department Clerical Officer
SA Health —Greater Adelaide SA
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Training Coordinator
Victorian Government —Melbourne Eastern Suburbs VIC
- $83,470 - $83,471 a year
- Full-time
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- Administrative experience
- Senior Secondary Certificate of Education
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Airport Safety Officer
Coffs Harbour Airport Pty Ltd —Coffs Harbour NSW
- $33 - $36 an hour
- Full-time
- Management
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Quick Apply
Animal Attendant / Driver
VetPartners —Artarmon NSW
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Quick Apply
Administration Assistant
Victorian Government —Melbourne Northern Suburbs VIC
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Event Paramedic
Remote EMS —Hunter Valley NSW
- From $55 an hour
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Quick Apply
10d
Senior Medical Officer (Rural Generalist or Vocational Practitioner) YARRABAH EMERGENCY SERVICE
Queensland Government —Far North Queensland QLD
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Project Manager
Victorian Government —Melbourne VIC
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Safety & Security Equipment Coordinator
Queensland Government —Brisbane QLD
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Medical Emergency Services Security Officer (MESSO)
Lynas Rare Earths —Kalgoorlie WA
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Operational Services Officer - Georgetown Hospital
Queensland Government —Far North Queensland QLD
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Assistant Operations Manager
Vicinity Centres —Eastern Creek WA
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Fleet Maintenance Officer
Ambulance Victoria —Ballarat VIC
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Director of Nursing - Georgetown Health Centre
Queensland Government —Far North Queensland QLD
Improvement Specialist
Victorian Government —Melbourne Eastern Suburbs VIC
- Full-time
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Improvement Specialist
Ambulance Victoria —Burwood East VIC
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Endorsed Nurse Practitioner Rapid Access Clinic
Murrumbidgee Local Health District —Riverina NSW
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Emergency Response Operator

Chubb Fire & Security -
Salisbury QLD

Apply Now

Job Details

Full-time

Qualifications

Customer service
Call center experience
First aid
Security
Typing
Communication skills

Full Job Description

Customer Service Operator - Emergency Response

VitalCALL - Emergency Response

Full time, Permanent Position

Salisbury > Heritage Park Location

Wanting to join a team where what you do matters and is rewarding to all who you interact with.. While aligning yourself with the globally recognised organisation specialising within their monitoring solutions sector? We want to hear from you!

The Opportunity:

VitalCALL, who supply medical alarm devices, is seeking Customer Service Operators for its Emergency monitoring call centre in Salisbury, which operates 7 days a week 24/7 to cater to it's device users. The successful candidate will be responsible for contacting customers when their help button is pressed. You will need to ascertain whether assistance is required, liaise with the Ambulance service and notify family members.

This dynamic and busy role will utilise your communication and customer service experience and offers a rewarding career opportunity as you are helping in difficult situations.

Your enthusiasm, consideration, and ability to connect to people will be key strengths, ensuring you are comfortable in working with a range of people, especially in emergency situations, to provide support and guidance.

In this engaging role no two days will be the same and you will be required to think on your feet. The role will be office based, and shift work will be a rotating roster in line with team requirements.

You will contribute by:

Providing first response to our customers when they are in need
Being a team player that cares about our customers and understands the importance of the service that VitalCALL provides
Provide a timely and accurate response in line with company procedures
Provide reassurance and peace of mind to both our customers and their family members
Notify the ambulance services and communicate critical emergency details
Working with and supporting different areas within the business, including our Customer Service team.

Experience and Knowledge Requirements:

Customer service with excellent communication and listening skills
Call centre and/or inbound/outbound phone experience
Computer literacy with good typing skills
Shift work experience will be a bonus
Adhering to Standard Works, Standard Operating Procedures or/and Work Instructions
National Police clearance or the ability to obtain and maintain
Medical clearance
First Aid qualified and/or the ability to obtain and maintain
Maintaining a reputation for caring and professional service to clients and their associated contacts

We believe in diversity and inclusion and welcome applicants from different backgrounds. This includes First Nations people, people with disability, LGBTIQA+ and all cultural and language background

Additional Information

About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.

#BR-CB

Apply Now

Refine Your Search

ambulance jobs

Emergency Response Operator

NON-EMERGENCY PATIENT TRANSPORT Opportunities - Ambulance Attendant, HUME

NON-EMERGENCY PATIENT TRANSPORT Opportunities - Ambulance Attendant, GIPPSLAND

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Senior Medical Officer (Rural Generalist or Vocational Practitioner) YARRABAH EMERGENCY SERVICE

Project Manager

Safety & Security Equipment Coordinator

Medical Emergency Services Security Officer (MESSO)

Operational Services Officer - Georgetown Hospital

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Fleet Maintenance Officer

Director of Nursing - Georgetown Health Centre

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Improvement Specialist

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