Step into an exhilarating journey with Velocity Frequent Flyer Virgin Australia’s award-winning loyalty program with over 13 million members and counting. We make rewards fast and meaningful — from dream holidays and upgrades to retail, fuel, and everyday perks.
Imagine being immersed in a world where every day is an adventure, where you have the power to turn dreams into reality. Where you’re a part of a team that’s rewriting the rules for how loyalty programs work and what they can bring to members. That’s the journey you’ll be on in our team. Enabling members to redeem their points fast for breathtaking getaways, financial benefits, shopping experiences and a whole lot more. All the while benefiting from a role that is part of the Virgin Australia Group, with all the exciting perks, support and opportunity available to our team members.
What you’ll be doing:
As an Analytics Lead, you’ll sit at the intersection of strategy, data and execution. Embedded within a cross-functional squad, you’ll translate complex datasets into compelling, actionable insight that informs product, marketing and commercial decisions at scale.
This role is ideal for a consultant-turned-industry leader who thrives on ambiguity, enjoys influencing at senior levels, and wants to see their work directly shape customer and commercial outcomes.
Additional responsibilities include:
- Own the analytics agenda within your squad, ensuring insights are aligned to strategic priorities and business outcomes
- Design and deliver sophisticated analysis, segmentation and targeting using large, complex datasets
- Translate technical outputs into clear narratives for senior stakeholders
- Lead, coach and mentor analysts embedded across squads
- Elevate capability in problem-solving, storytelling, stakeholder engagement and technical execution
- Set a high bar for analytical rigour, commercial thinking and impact
- Act as a trusted advisor to senior leaders, shaping decisions with evidence-based insight
- Proactively identify opportunities to optimise analytics investment and drive efficiency
- Balance short-term delivery with longer-term capability and value creation
You’ll be great in this role if you:
- Bring 5+ years’ experience in insights analytics or consulting, with a strong track record of driving business outcomes
- Have 1–2+ years’ experience leading analytics teams or workstreams
- Have experience consulting, influencing and advising senior stakeholders independently, particularly in Product and Marketing environments
- Bring loyalty, airline ticketing, retail or financial services experience (highly regarded)
- Expert-level SQL and strong Python (or similar) capability
- Experience mining large, complex datasets to deliver advanced analytics, segmentation and targeting
- Strong experience with Power BI, Tableau or similar visualisation tools
- Hands-on experience with Databricks or modern cloud-based data platforms
- Strong business-partnering mindset with a proactive, collaborative approach
- Highly developed problem-solving skills and intellectual curiosity
Please note: This is a 12-month opportunity with potential to extend.
What you’ll get from us:
We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):
- Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
- Flexible working arrangements (including work hours and work from home)
- Discounts on travel insurance, car hire, accommodation and experiences worldwide
- Discounted Virgin Australia Lounge membership
- Hospitality, retail, technology, beauty services and wellness discounts
- Wellness support, including the Converge digital wellbeing platform
- A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
- Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you
Equality rules:
We’re all individuals. We love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.
Ready to apply? We’re ready to hear from you. .
