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Senior Consultant - Corporate Experience

Capgemini -
Melbourne VIC

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Job Details

18 hours ago

Qualifications

Azure
Business development
AI
Communication skills

Full Job Description

Job Description

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

Your Role

We are seeking a Senior Consultant with strong knowledge and experience in transformation and improvement initiatives, with a focus on Corporate Experience and Process Excellence. You will have a track record of leading business case development, strategy and improvement projects across people, process and technology, and a structured approach to breaking down complex operational problems and translating them into practical, implementable solutions.

The successful candidate will have a proven record of delivering solutions and improvement initiatives that solve business challenges to a consistently high standard, leading workstreams within strategy and transformation engagements, and applying process excellence methods to lift client operational performance.

In this role you will play a key role in:

Consulting clients on Enterprise Transformation, across Corporate Experience capabilities: Strategy, Operating Model, Business Case and Process Excellence.
Leading the structured diagnosis of client operational problems, using root cause analysis and process mapping to identify improvement opportunities and size their impact.
Identify opportunities to leverage emerging technologies, including Generative AI, Agentic AI, and intelligent automation, to improve operational processes, employee experience, and business performance outcome
Taking responsibility for the creation of project deliverables or streams of work within projects, with a focus on process excellence outputs (process maps, business cases, operating model designs).
Manage client relationships, ensuring high quality delivery to meet and exceed client expectations.
Supporting business development for the sale of projects in Corporate Experience, including shaping proposals and pitch content.
Coaching and guiding junior consultants, contributing to the uplift of capability within the Corporate Experience team.

Job Description - Grade Specific

Your Profile

4+ years' experience in strategy, operating model design, process excellence and/or business case development, ideally in a consulting environment.
Demonstrated ability to solve complex operational problems through structured, hypothesis-led approaches (e.g. process mapping, root cause analysis, Lean or Six Sigma methods).
Experience assessing process improvement opportunities enabled by emerging technologies, including Generative AI and Agentic AI, and supporting clients to understand the potential business value, risks, and implementation considerations.
Strong client-facing core consulting skills, including written and verbal communication, collaboration and stakeholder management at a senior level.
Experience leading workstreams or small teams, with the judgement to work with a good degree of autonomy.

What You’ll Love About Working Here

We recognise the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.
At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
Equip yourself with valuable certifications in the latest technologies such as AWS and Microsoft Azure.
We foster a safe and inclusive environment where everyone can be their authentic selves, supported by staff-led community groups.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry.

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