- 12-month fixed position in the Customer Experience division.
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Based in Balcatta, with a hybrid working arrangement including Leederville and work-from-home days, plus flexible start and finish times.
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Salary: $101,711 plus 12% Super & Benefits.
At Water Corporation, we pride ourselves on being more than just a workplace. Our community is made up of committed and energetic individuals who prioritise a healthy work-life balance and embrace a diverse and vibrant culture.
Currently, we have a fantastic opportunity for an enthusiastic and driven professional to join the Marketing & Digital team as a Marketing Content Design - Coordinator.
About the role:
Are you a team player who enjoys creating and delivering content for multiple channels with a passion for improving brand and customer experiences? Do you have a passion for enhancing brand and customer experiences, combined with strong writing, stakeholder engagement and communication skills? If you’re an experienced content coordinator looking to make a meaningful impact on water conservation and sustainability, we’d love to hear from you.
We play a key role in developing and delivering strategically important programs and experiences to help customers reduce their water use and drive water efficiency across Western Australia. It's an exciting time to join the team as we expand our portfolio of initiatives and explore innovative ways to support our customers in using water more sustainably.
If this sounds like you, come and join our Marketing and Content Operations team.
Who are we?
When you join Water Corporation, you play an important role for the people of WA. Our services are essential for life - everyday, millions of Western Australians rely on us to deliver and manage water across our state.
If you’re driven to make a meaningful contribution, you’ve come to the right place.
Real benefits that matter
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Real flexibility with options to work from home, 9-day fortnight, flexible work hours
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Two well-being days each year to do whatever you need to do to feel good
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Access to long service leave pro rata after 3 years of service
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Take advantage of our co-contribution superannuation scheme. Receive a 12% employer contribution and enjoy an additional 2% employer co-contribution when you elect to salary sacrifice 2%.
- Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave
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Aboriginal and Torres Strait Islander cultural and ceremonial leave of up to 5 days so you can maintain your cultural connection and wellbeing.
What you can expect with this role:
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You'll plan and create engaging, clear and customer-focused content across digital and offline channels. Beyond writing, you'll think creatively about how information is presented- using visual formats to increase engagement and customer insights to develop content that is effective for different audiences and channels.
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You’ll develop content plans that support water-saving campaigns and initiatives, ensuring best-practice content principles are applied across all channels. You’ll also provide expert advice, collaborate with stakeholders and share content plans across teams to ensure a coordinated and effective customer experience.
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You’ll use Content Management Systems and digital tools to schedule, publish and optimise content across various section of our website that’s based on Sitecore platform.
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You’ll leverage user research and analytics to make data driven decisions to structure and optimise content across multiple channels. You’ll apply your SEO and SEM knowledge to optimise content performance and inform content amplification, helping maximise reach, visibility and impact of water efficiency campaigns in line with strategic objectives.
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Stakeholder engagement is also a key aspect of the role. You will work with various cross-functional teams and internal matter experts to create customer content that is simple and engaging.
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If you're a skilled storyteller with a passion for creating content that drives action and delivers real-world impact, this is an opportunity to help shape meaningful water conservation and sustainability outcomes, in Western Australia. We'd love to hear from you.
Your skills and experience:
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Considerable experience in developing and publishing engaging written and visual content across a variety of print and digital platforms, informed by interpreting analytics and reporting insights.
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Experience developing and delivering content plans, while effectively communicating priorities and recommendations to stakeholders to support campaign and business objectives.
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A tertiary‑level qualification in digital experience, marketing, communications or a related discipline.
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Relevant experience using content management systems (CMS), such as WordPress or Sitecore. Including previous experience with martech and workflow management tools such as Jira, Monday.com and Salesforce is highly regarded.
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Strong digital literacy, including proficiency with the Microsoft Office Suite and an understanding of how to apply website accessibility standards such as WCAG 2.1.
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Knowledge of SEO best practices to improve organic search performance through content.
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Experience using content performance measurement tools, including Siteimprove, Google Analytics and social media management tools such as Sprinklr, is favorable but not essential, as training will be provided.
Sound like a match? Apply today
If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role.
As part of the recruitment process you may be required to complete pre-employment screening which may include a medical, qualification check, police clearance and Australian working rights check.
Applications close on 29 July 2026
We reserve the right to withdraw this ad prior to the closing date.
Our commitment to a diverse and inclusive workplace:
Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.
We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.
We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.
Applicants with disability who require adjustments during the recruitment process including an alternative format of the application form, can contact a Recruitment Officer at [email protected] or 08 9420 2000.
To read our diversity and inclusion statement, please visit our website
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