In-Demand Operator am Jobs

Customer Support Agent (Brisbane - Full-time)
TourRadar —Brisbane QLD
- Full-time
- Sales
- Customer service
- AI
Quick Apply
7d
Domestic cleaner with high attention to detail
Home Clean Home —Greenvale VIC
- $32.31 an hour
- Cleaning
Quick Apply
2d
Expression of Interest – Owner Drivers (QLD)
ANC Delivers —Brisbane QLD
- Full-time
- Customer service
- Communication skills
- Time management
- Fuel discount
Quick Apply
1d
Production Operator - Wantirna South, VIC
CSR —Wantirna South VIC
- Overtime
- First Aid Certification
- Manufacturing
- Parental leave
- Employee assistance program
Quick Apply
9h
Warehouse Operator / Counter Sales - Centennial Park Albany
CSR —Centennial Park WA
- Overtime
- Customer service
- POS
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
8d
Hairdresser
Deeva Hair and Beauty —Bassendean WA
- $35,000 - $49,000 a year
- Part-time
- In-person
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- Referral program
Quick Apply
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Warehouse Assistant Level 2 - Mackay
Diplomatik —Balnagowan QLD
- Temporary
- Forklift
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Yard Operator/Freight Officer
Centurion —Australia
- Urgently hiring
- Forklift
- Free parking
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MPU Operator NT - FIFO Brisbane/Cairns - 14/14
Dyno Nobel —Australia
- $90,000 - $140,000 a year
- Full-time
- Parental leave
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8d
Tourism Products and Experiences Manager
Melbourne Cricket Club —Australia
- Full-time
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5d
Machine Operator & Packer (training provided)
Multi-Color Corporation —Scoresby VIC
- Full-time
- Wellness program
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2h

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Customer Support Agent (Brisbane - Full-time)

TourRadar -
Brisbane QLD

Quick Apply

Job Details

Full-time
7 days ago

Qualifications

Sales
Customer service
AI

Full Job Description

About TourRadar

TourRadar is a Series D, venture-backed Adventure Booking Platform disrupting a $200 billion industry. Revolutionising how multi-day adventures are booked, we provide Operators with a platform that helps them manage, market, and sell their organised adventures to travellers directly (B2C) or via distribution partners (B2B2C) worldwide.

Traditionally, booking an organised tour was a tedious and time-consuming process. Where will I stay? What activities will I do? What meals am I going to have? What operator can I trust? TourRadar makes booking multi-day adventures seamless and timely, partnering with 2,500+ operators to offer more than 50,000+ adventures in 160+ countries. Founded in 2010, TourRadar was the first to transition multi-day tours to an online marketplace, making them the leader in the industry. In 2021, TourRadar further revolutionised the industry by introducing the Adventure Booking Platform, connecting travellers, operators, and travel agents to organised tours through one platform.

With 40+ different nationalities in our team and with offices in Europe, North America, and Australia, we work to deliver the best possible booking experience. Launched in 2010, we proudly develop and innovate exceptional talent and we are looking to scale our team.

We are currently looking for a Customer Support Agent (Full-time) to join our team in Brisbane, Australia.

What Your Adventure will look like:

All our bookings occur online, so you will be responsible for chatting with travelers via phone, live chat and email
Able to engage with customers and proactively move them down the sales funnel
Supporting customers who have either found a specific tour on TourRadar.com or are undecided between a number of options
Answering customer questions and providing information in a professional manner
Making sure the customers’ questions are answered promptly and accurately, if you can’t find the answers, you will need to think fast and be resourceful to find the right response
Handling booking cancellations, changes, payment issues, and adjustments

What you’ll need to bring to Your Adventure:

You have at least 1-2 years of experience in customer service or a sales background.
You are sales driven with ability to sell via phone
You are passionate about providing mind-blowing customer service and going the extra mile for your customers
Love traveling and connecting with like-minded people – bonus points if you’ve been on a multi-day tour
You’re tech-savvy and comfortable working on a Mac, with experience using online booking platforms and multiple tools at once - including AI-driven systems to boost efficiency
You have multitasking abilities and are capable of handling high volumes of enquiries
You are open-minded, love challenges, enthusiastic to learn and interested in travelling
You don't know the meaning of “I can’t find the answer”
You’re available to work five days per week on a rotating roster across seven days, with shifts scheduled between 7:00 am and 7:00 pm
You have work permission for Australia

If you don’t check every single box, we still encourage you to apply as we value diversity and different perspectives!

What You’ll Discover on Your Journey with Us:

Awesome Office
Located in The Precinct, Fortitude Valley - Brisbane’s thriving tech hub - we’re part of a vibrant community of innovative companies. While we have our own private office space, we share common areas with others in the tech scene. With the occasional four-legged visitor and a barista-style coffee machine to start your day, it’s a welcoming space for everyone.

Location
Brisbane is a raw, yet sophisticated city in the Sunshine State. With entertainment, dining, and boutique shopping experience, Brisbane is perfect for families and young professionals alike. If you love sunny days, sandy beaches, and cold drinks, then you'll love working out of our Brisbane office.

Flexibility
Our hybrid model gives you the best of both worlds—with 3 days in the office and 2 days working from home each week, you can enjoy a balance between collaboration and autonomy.

Diversity
Thrive in an international work environment with more than 40 nationalities across the company.

Regular team outings and events
Enjoy team nights at least once a month with different themes and activities to keep us all connected. Expect spontaneous events like trivia nights, wine tasting, cooking classes, and more.

Prioritizing Your Mental Health
We care about your well-being. That’s why we’ve partnered with Oliva, a leading mental health platform offering confidential access to coaching, therapy, and mental wellness resources: whenever you need them.

Growth & Development
Your career journey matters to us. Through our annual Development and Reflection Talks (DaRT), we help you explore individual growth paths, skill development, and future opportunities. In our fast-growing environment, cross-functional collaboration and learning are built into the everyday.

On top of that, you’ll also enjoy AUD 1,100 in annual travel credits to use on any of the adventures offered on our platform, quarterly team lunches, and much more!

Quick Apply

Refine Your Search

operator am jobs

Customer Support Agent (Brisbane - Full-time)

Domestic cleaner with high attention to detail

Expression of Interest – Owner Drivers (QLD)

Production Operator - Wantirna South, VIC

Warehouse Operator / Counter Sales - Centennial Park Albany

Hairdresser

Warehouse Assistant Level 2 - Mackay

Yard Operator/Freight Officer

MPU Operator NT - FIFO Brisbane/Cairns - 14/14

Tourism Products and Experiences Manager

Machine Operator & Packer (training provided)

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