In-Demand Customer support coordinator Jobs in Berrinba, Qld

Full Time - Level 2 IT Helpdesk Support Technician / Coordinator
Boost IT —Brisbane QLD
- Up to $85,000 a year
- Full-time
- Azure
- Customer service
- In-person
- On-the-job training
Quick Apply
6h
Project Coordinator
Downer Group —South Brisbane QLD
- Communication skills
- Employee assistance program
Dental Coordinator| Beenleigh| Permanent Full Time
For Health Group —Beenleigh QLD
- Full-time
- Communication skills
- Health insurance
- Employee assistance program
Guest Service Agent - Journey Curator
Crystalbrook Vincent —Brisbane QLD
- Full-time
- Hotel experience
Depot Operations Coordinator
Ampol —Hemmant QLD
- Full-time
- Customer service
- Forklift
- Microsoft Office
- Parental leave
- Fuel discount
6d
Senior Air Freight Coordinator - Brisbane
Seabridge Logistics Group —Brisbane QLD
- Analysis skills
- In-person
Microsoft Licensing Sales Coordinator
Datacom —Brisbane QLD
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
Quick Apply
5d
Supervisors
Service Stream —Fortitude Valley QLD
- Part-time
- Supervising experience
- Welding
- Communication skills
Regional Injury Management Advisor
Toll Group —Murarrie QLD
- Full-time
- First Aid Certification
- Negotiation
11d
E7 International - Technical publications - Aircraft Structures SME
Boeing —Brisbane QLD
- Hybrid work
- Maintenance
- Tuition reimbursement
- Annual leave
12d
Production/Maintenance Repair Overhaul Planner
Boeing —Brisbane QLD
- ERP systems
- Maintenance
- Assembly
- Tuition reimbursement
- Employee assistance program
Promotions Specialist
Picklebet —Newstead QLD
- Full-time
- AI
Quick Apply
14d
Senior Material Controller
Thermo Fisher Scientific —Brisbane QLD
- Full-time
- Laboratory
- ERP systems
- English
- Parental leave
- Employee assistance program
Swim School Pool Deck Service Coordinator
Hampton Swim School —Cannon Hill QLD
- $26 - $45 an hour
- Part-time
- In-person
Quick Apply
Production/Maintenance Repair Overhaul Planner
Boeing RIV Site —Brisbane QLD
- ERP systems
- Maintenance
- Assembly
- Employee assistance program
HVAC Technician
Queensland Government —Brisbane QLD
E7 International - Technical publications - Aircraft Structures SME
Boeing RIV Site —Brisbane QLD
- Hybrid work
- Maintenance
- Annual leave
12d
Field Service Technician
Liebherr-Australia Pty. Ltd. —Yatala QLD
- Overtime
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Senior Nurse
Greater Springfield Veterinary —Redbank Plains QLD
- AI
- Communication skills
- Employee assistance program
CRM Operations Coordinator - GPC Asia Pacific - Brisbane
GPC Asia Pacific (APAC) —Ascot QLD
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Parental leave
- Employee assistance program
Quick Apply

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Full Time - Level 2 IT Helpdesk Support Technician / Coordinator

Boost IT
Brisbane QLD

Quick Apply

Job Details

Full-time
Up to $85,000 a year
6 hours ago

Benefits

On-the-job training

Qualifications

Azure
Customer service
Cybersecurity
Communication skills
Help desk
Information Technology

Full Job Description

ABOUT US

For over 22 years, the team at Boost IT has been providing exceptional service to hundreds of businesses across Australia via a small and dedicated team.

We believe every business should have proactive allies that keep promises, help them grow and provide strategic value.

THE ROLE

Full Time (Mon to Fri)

We seek an enthusiastic, responsible, well-presented Level 2 Helpdesk Support Technician to join our small, dedicated national team. This role would suit someone who is a team player but can work alone. You are expected to have excellent customer service and communication skills.

This role will be ideal for someone who is currently in a Level 2 Support role and is looking for a change or to advance their skills via training and on-the-job exposure using the Microsoft 365 admin portal and Endpoint manager. This is suited to an experienced Cybersecurity Expert who has finished an IT-related degree and has also completed certifications as a Microsoft Administrator Expert and Microsoft Cybersecurity Architect Expert

Microsoft Administrator Expert and Microsoft Cybersecurity Architect Expert certifications are required.

You will be based in Brisbane CBD. A car is essential for this role.

In this role you will also:

Provide 2nd Level Remote, Phone and Onsite IT Support
Troubleshoot Hardware and Software related issues
Troubleshoot Network and cloud related issues
Provide Support for Microsoft Technologies, including Microsoft 365
Provisioning customers from scratch in the Microsoft Ecosystem using essential 8 Framework
Coordinate Service Requests & Helpdesk Tickets
Assist with providing proposals, implementing an managing projects
Communicate with clients and provide exceptional customer service
Be available from Monday to Friday to cover our different shifts (7am to 3pm, 9am to 5pm and 11am to 7pm)

Work in a premium office space with a friendly and experienced team in the stunning heritage-listed Anzac Square building. Expect on-the-job training, time to further your education, and to attend industry events. Gain exposure to the latest trends in the industry.

SKILLS & EXPERIENCE

MUST be customer service-focused and have strong communication skills.
MUST have finished an IT-related degree in Cyber Security.
MUST be a certified Microsoft Administrator Expert.
MUST be a certified Microsoft Cybersecurity Architect Expert.
MUST have a Minimum of two years experience in a similar role.
MUST have experience in Essential 8 ML1 and ML2 Framework.
MUST have minimum two years Azure server experience.
MUST have minimum two years Autotask PSA experience
Must have minimum two years helpdesk coordination skills
Strong attention to detail.
Good written, verbal and interpersonal skills with a positive attitude.
Excellent organisational, multi-tasking skills coordination skills.
2 Years experience managing complex projects

A genuine passion for Information Technology and excellent communication skills are a must. Experience in a customer service role would be highly regarded.

The successful applicant for this role will be part of a tight-knit team of IT experts, enabling you to learn and lift your game in a professional and fun environment. Excellent training will be provided, and you will gain access to a professional training budget to advance your Microsoft skill set.

WHAT WE HAVE

An experienced and passionate team to learn from
Work with a wide variety of clients around Australia across many sectors
Modern and Spacious Office located in the Brisbane CBD, 1 min walk from Central train station
A travel card to cover your public transport travel to and from the office
Take your birthday off on us!

Ready to get started? Apply now via the Indeed Website.

Note: Only applications with a cover letter will be considered.

Pay: Up to $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

customer support coordinator jobs in berrinba, qld

Full Time - Level 2 IT Helpdesk Support Technician / Coordinator

Project Coordinator

Dental Coordinator| Beenleigh| Permanent Full Time

Guest Service Agent - Journey Curator

Depot Operations Coordinator

Senior Air Freight Coordinator - Brisbane

Microsoft Licensing Sales Coordinator

Supervisors

Regional Injury Management Advisor

E7 International - Technical publications - Aircraft Structures SME

Production/Maintenance Repair Overhaul Planner

Promotions Specialist

Senior Material Controller

Swim School Pool Deck Service Coordinator

Production/Maintenance Repair Overhaul Planner

HVAC Technician

E7 International - Technical publications - Aircraft Structures SME

Field Service Technician

Senior Nurse

CRM Operations Coordinator - GPC Asia Pacific - Brisbane

I want to receive the latest job alert for customer support coordinator in berrinba, qld

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