JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this opportunity involves:
As the Senior Facilities Manager you will be responsible for the A Grade commercial asset and the services that ensure safe operations and comfort to the occupants.
The role provides hands-on leadership of engineering services operations, with a focus spanning energy sustainability, ongoing building commissioning and operational improvements, strategic delivery of lifecycle asset planning, project management, through to the daily operation of all property services with a focus on sustainable and economic performance and constant improvement.
Location: Parramatta Square, 1 Smith Street.
Benefits:
18 weeks paid parental leave for Primary Carer after 6 months of service
Private Health Insurance Discounts
Gym & Wellbeing Discounts
Employee assistance program
Health & Beauty Discounts
Novated Lease for EV Cars
‘You Days’ – 2 extra leave days!
Ongoing training & development
Overview of the role:
Lead and manage the site operational team and third-party service providers, ensuring efficient prioritization and completion of all operational activities and small to mid-size projects.
Drive sustainability performance by collaborating with engineering leadership to achieve NABERS Energy and Water targets, implementing improvement programs and managing site-based sustainability forums.
Maintain strong client relationships through regular updates, formal reporting, meeting attendance, and professional guidance to the operational team on service delivery standards.
Ensure full compliance with statutory requirements, including obtaining certifications for essential services, preparing annual Fire Safety Statements, and maintaining all regulatory documentation.
Manage Environmental, Occupational Health and Safety requirements, including contractor inductions, risk management plans, Safe Work Method Statements, and audit program actions.
Coordinate effective maintenance management through periodic building inspections, specialist contractor oversight, and procurement of materials to minimize tenant disruption.
Provide high-level customer service to building tenants through direct engagement, tenant meetings, issue resolution updates, and communication of building initiatives.
Prepare and manage annual operational and capital works budgets in collaboration with stakeholders, with quarterly monitoring and updates.
Oversee tender preparation, contract documentation, and pricing for property works and services in accordance with client requirements and established procedures.
Deliver comprehensive reporting including REST quarterly reports (Engineering and Operations section), operational performance metrics, audit compliance, and management review obligations.
Sounds like you? This is what we are looking for:
You’ll possess a strong understanding of base building facilities management with an emphasis on commercial assets.
You enjoy taking the lead, are confident and able to work autonomously as well as in a team, and you’re resilient in the face of challenges and thrive on solution finding.
Is it essential you have superior communication skills both verbal and written and you maintain a positive approach to meeting clients needs whilst managing tenant expectations.
Apply today, quoting job reference number LMREQ515544
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
