In-Demand Program administrator Jobs in Broadmeadows, Vic

Quality Control Specialist
Link Group —Docklands VIC
- Microsoft Office
- Analysis skills
- Communication skills
- Parental leave
- Employee assistance program
7h
Senior Manager - Financial Crime Strategy and Operations
Health Employees Superannuation Trust Australia —Melbourne VIC
- Analysis skills
- Financial services
- AI
- Parental leave
- Employee assistance program
Manager, Claims Performance & Excellence
NGS Super —Melbourne VIC
- Full-time
- Organisational skills
- AI
- Communication skills
Quick Apply
9d
Senior Compliance Manager, Retirement Solutions
Link Group —Docklands VIC
- Financial services
- Communication skills
- Parental leave
- Employee assistance program
Platform Lead – ServiceNow
NCS Australia —Melbourne VIC
- Full-time
- Hybrid work
- Management
- DevOps
- Engineering
- Parental leave
Quick Apply
6d
Senior Pharmacist
Royal Children's Hospital —Melbourne Western Suburbs VIC
- $108,820.00 - $123,905.60 a year
- Part-time
- Patient monitoring
- Master's degree
- Paediatrics
12d
Senior Manager - Salesforce Industry Solutions
NCS Australia —Melbourne VIC
- Full-time
- Hybrid work
- Sales
- Salesforce
- Parental leave
Quick Apply
Senior Pharmacist
The Royal Children's Hospital —Parkville VIC
- $108,820.40 - $123,905.60 a year
- Part-time
- Patient monitoring
- Master's degree
- Paediatrics
12d
Cyber Security Manager
Compass Education —Hawthorn VIC
- Full-time
- Hybrid work
- SQL
- AWS
- APIs
- Parental leave
- Employee assistance program
Quick Apply
ServiceNow ITOM Consultant
Accenture —Melbourne VIC
- Full-time
- Serving
- Azure
- AWS
- Parental leave
Senior Devops Engineer
Tata Consultancy Services —Melbourne VIC
- Azure
- Management
- Computer Science
First Nations Opportunities - Building Futures Together at AECOM
AECOM —Melbourne VIC
- Full-time
- Hybrid work
Integrity Lawyer
Tennis Australia —Melbourne VIC
- Full-time
- Bachelor's degree
- Negotiation
- Free parking
- On-the-job training
8d
Senior Legal Counsel
Austin Health —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
- Health insurance
13d
Centre Administrator
University of Melbourne —Parkville VIC
- $86,943 - $99,864 a year
- Part-time
- Microsoft Office
- Administrative experience
- Editing
- Health insurance
- Parental leave
10h
Program Administrator - PEP Specialist
The Royal Australian College of General Practitioners (RACGP) —East Melbourne VIC
- $79,959 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
9h
Project Administrator
UGL Limited —Abbotsford VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Wellness program
- Parental leave
9h
EUC Administrator
ABN Group —Melbourne VIC
- Full-time
- Azure
- Administrative experience
- In-person
- Health insurance
- Annual leave
8h
Emergency Department Administrator - Night Shift
Cabrini Health —Malvern VIC
- Part-time
- Customer service
- Microsoft Office
- Business Administration
- Commuter assistance
17h

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Quality Control Specialist

Link Group -
Docklands VIC

Apply Now

Job Details

7 hours ago

Benefits

Parental leave
Employee assistance program
Employee discount
Paid volunteer leave
Salary packaging

Qualifications

Microsoft Office
Analysis skills
Quality assurance
Scalability
Communication skills

Full Job Description

MUFG Pension & Market Services is a global business connecting millions of people with their assets – safely, securely, and responsibly. We have over 6500 employees across 4 continents and continue to grow every day. MUFG Retirement Solutions is the largest business under MUFG Pension and Market Services and we are the leading administrator for super funds in Australia. Many of our clients are household names. We are well positioned within a growing superannuation industry, combining our rich legacy with a fast-paced environment that enables rapid career growth. We are a diverse team with employees from various cultural and linguistic backgrounds, and we make sure to celebrate the successes of our clients and our people.

We’re looking for a Quality Control Specialist to join our team and play a key role in ensuring the quality, accuracy and compliance of member servicing activities. Acting as a subject matter expert, you will monitor operational processes, provide quality insights, and partner with leaders to enhance member outcomes, strengthen capability, and drive continuous improvement across the business.

What you'll be doing

Monitor, review and score member interactions and operational transactions against quality standards, ensuring compliance with agreed processes, legislative requirements and fund expectations.
Partner with Team Leaders and Service Quality Leads to provide timely quality feedback, support rework activities, and identify opportunities to improve individual and team performance.
Investigate quality anomalies, manage escalations, raise incidents where required, and contribute to risk management and quality assurance reporting activities.
Develop and maintain quality control plans, accurately capture quality activities in relevant systems, and provide insights to stakeholders on quality trends and outcomes.
Identify and support continuous improvement initiatives that enhance service quality, operational efficiency, training effectiveness and the overall member experience.
Build strong relationships with internal and external stakeholders, ensuring quality-related communications, process updates and regulatory changes are effectively shared and understood.
Support cross-skilling and capability development within teams, contributing to a high-performance culture focused on learning, customer centricity and operational excellence.

What you'll bring

We’d love to hear from you if you bring some of the following:

Experience in quality assurance, operational quality control or a similar role within superannuation, financial services, insurance or a regulated environment.
An understanding of superannuation legislation, industry requirements and quality compliance frameworks.
Strong analytical, investigation and problem-solving skills, with exceptional attention to detail and accuracy.
Well-developed communication and stakeholder management skills, with the ability to provide constructive feedback and influence positive outcomes.
Experience using Microsoft Office and business systems, with a proactive mindset focused on continuous improvement and delivering outstanding customer outcomes.

Why join us?

Some of our Employment Benefits

FlexiWorks – enabling our employees to work in the office and at home
Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
Talent Referral Program
Salary Sacrificing via Superannuation
Employee Assistance Program
Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft!
Novated Car Leasing

Culture at MUFG Pension & Market Services

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth.

Be part of our company and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

How to apply

Apply now with your resume highlighting your skills, experience, and why you would be a good fit for the role. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening, including a police check, prior to commencement of employment.

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.

Apply Now

Refine Your Search

program administrator jobs in broadmeadows, vic

Quality Control Specialist

Senior Manager - Financial Crime Strategy and Operations

Manager, Claims Performance & Excellence

Senior Compliance Manager, Retirement Solutions

Platform Lead – ServiceNow

Senior Pharmacist

Senior Manager - Salesforce Industry Solutions

Senior Pharmacist

Cyber Security Manager

ServiceNow ITOM Consultant

Senior Devops Engineer

First Nations Opportunities - Building Futures Together at AECOM

Integrity Lawyer

Senior Legal Counsel

Centre Administrator

Program Administrator - PEP Specialist

Project Administrator

EUC Administrator

Emergency Department Administrator - Night Shift

More jobs to discover

I want to receive the latest job alert for program administrator in broadmeadows, vic

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