In-Demand Technical support Jobs in Docklands, Vic

Senior Desktop Support Analyst
Corrs Chambers Westgarth —Melbourne VIC
- Full-time
- Communication skills
- Time management
- Parental leave
Data Center IT Support Engineer, MEL - DCO
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- AWS
- Bachelor's degree
IT Onsite Technician - Melbourne
Hemmersbach GmbH & Co. KG —Melbourne VIC
- Full-time
- English
- Microsoft Office
- POS
Senior Service Desk Engineer
Starboard IT —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- AWS
- Communication skills
Quick Apply
Principal Technical Support Engineer
Rocket Software —Melbourne VIC
- Full-time
- Customer service
- Research
- AI
Installer Support, Technical Specialist
Tesla —Cremorne VIC
- Full-time
- CRM software
- Microsoft Office
- Communication skills
- Employee stock purchase plan
- Health insurance
14d
Director, Service Delivery Support (ICT systems)
Department of Families, Fairness and Housing —Melbourne City Centre VIC
- Full-time
- Recruiting
13d
Senior Technical Customer Support Engineer - Australia
ClickHouse —Melbourne VIC
- On call
- Remote
- Azure
- AWS
- AI
- Health insurance
ICT Product Specialist - Digital Evidence Management
Victorian Government —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Management
- Agile
- Leadership
7d
Desktop Support Officer - Site Lead (Education)
Centorrino Technologies —Deer Park VIC
- $80,000 - $100,000 a year
- Full-time
- Communication skills
Quick Apply
11h
Supervisor, Technical Customer Support, Residential Energy
Tesla —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee stock purchase plan
- Health insurance
ICT Engineer
BAE Systems —Melbourne VIC
- Weekend availability
- Hybrid work
- Management
- Engineering
- Administrative experience
12d
Systems Administrator
Accenture —Melbourne VIC
- Full-time
- Azure
- Management
- DevOps
Systems Administrator
BAE Systems —Melbourne VIC
- Full-time
- Azure
- Computer Science
- Analysis skills
Technical Services Support
Lely —Truganina VIC
- Full-time
- AutoCAD
- Construction experience
- Communication skills
ICT Product Specialist
Victoria Police —Melbourne City Centre VIC
- Full-time
- Organisational skills
Microsoft M365 Systems Administrator
Visy —North Melbourne VIC
- Full-time
- Azure
- SharePoint
- Communication skills
Senior ICT Server Infrastructure Project Engineer (Australia)
STACK Infrastructure APAC —Melbourne VIC
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Quick Apply
5d
Business Development Manager – IT Sales Specialist
Expert Telecommunications —Preston VIC
- $85,000 - $100,000 a year
- Full-time
- CRM software
- Sales
- Business development
Quick Apply
1d
ICT Product Specialist - Digital Evidence Management
Victoria Police —Melbourne City Centre VIC
- Full-time
- Management
- Agile
- Leadership
7d

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Senior Desktop Support Analyst

Corrs Chambers Westgarth -
Melbourne VIC

Apply Now

Job Details

Full-time

Benefits

Training program
Parental leave

Qualifications

ITIL Foundation
Desktop support
ITIL Certification
Communication skills
Time management
Help desk

Full Job Description

Senior Desktop Support Analyst

493078

Melbourne

Technology

Full time

Join Corrs Chambers Westgarth, Australia's leading independent law firm.

An exciting opportunity has arisen for an experienced Senior Desktop Support Analyst to join our Melbourne team.

In this pivotal role, you will provide high-quality end-user support across a fast-paced professional services environment, acting as a senior escalation point for complex technical issues while delivering an exceptional user experience.

This is an excellent opportunity for a customer focused technology professional who enjoys solving problems, building strong stakeholder relationships and mentoring junior team members while working with modern workplace technologies.

At Corrs, we help you achieve your ambition - at every stage of your career.

Key Responsibilities:

Support of VIP’s in the Melbourne office.
Manage user accounts and permissions, ensuring appropriate access levels and security measures are maintained across systems
Provide technical support and troubleshooting for end-users, ensuring efficient operation of hardware, software, and peripheral devices
Provide fast and efficient response times to desktop service requests
Provide advice and guidance to colleagues regarding incidents
Conduct installation, configuration of desktops, laptops, peripheral equipment, and software
Ensure that work is carried out within agreed service levels and in accordance with IT service level requirements
Monitor and resolve technical issues, including operating system errors, application crashes, and network connectivity problems, ensuring minimal disruption to productivity
Manage AV requests for events, virtual meetings, client meetings, seminars, education sessions, interviews, and ad-hoc requests
Responsible for operating, testing, and troubleshooting audio and video equipment
Liaise with staff to ensure AV requests are prepared and tested in preparation for all meetings and events
Participation in Technology Projects

Required Skills:

Excellent written and oral communication skills with the ability to effectively communicate with technical and non-technical stakeholders
Strong customer service focus with a positive and proactive approach to client service
Time management skills with the ability to prioritise and work under pressure
Strong attention to detail producing accurate work in a timely manner
Ability to work autonomously as well as within a team

Preferred Qualifications and Experience:

Experience with Zoom and MS Teams Rooms
3+ years Desktop Support experience, ideally gained within a professional services environment
Vendor certification in one or more relevant technologies
ITIL Foundation certificate.

About us:

Corrs Chambers Westgarth is Australia’s leading independent law firm. We provide exceptional legal services across the full spectrum of matters, including major transactions, projects and significant disputes, offering strategic advice on our clients’ most challenging issues.

Corrs’ culture is characterised by our values of excellence, commitment, collaboration and respect. Our policies, practices and behaviours foster a supportive and inclusive workplace, and we are focused on creating opportunities for our people and supporting a diverse workforce.

Flexible working as standard – we have established flexibility as standard business practice and an option for all our people.
Bonus leave – we provide an additional week of leave each year (5 weeks annual leave in total)
Parental leave – we offer 26 weeks of gender-neutral paid parental leave and pay superannuation on both paid and unpaid leave (up to 12 months)
Wellbeing program – we support the wellbeing of our people across areas including resilience, mindfulness, personal development, physical health and self-care.
Diversity and Inclusion – we set meaningful goals and take action to improve diversity and foster an inclusive culture in which all employees feel supported and valued.
Responsible business approach – we have an active pro bono and community engagement program and we are a member of the United Nations Global Compact. We are also a member of AusLSA, which works to promote and increase sustainable practices across the legal sector.
Learning and development opportunities – including our Australian-first international study scholarship, a national training program and mentoring initiative.

To apply contact Shannon Garrett on [email protected] for a confidential discussion.

For more information, see our website

Apply Now

Refine Your Search

technical support jobs in docklands, vic

Senior Desktop Support Analyst

Data Center IT Support Engineer, MEL - DCO

IT Onsite Technician - Melbourne

Senior Service Desk Engineer

Principal Technical Support Engineer

Installer Support, Technical Specialist

Director, Service Delivery Support (ICT systems)

Senior Technical Customer Support Engineer - Australia

ICT Product Specialist - Digital Evidence Management

Desktop Support Officer - Site Lead (Education)

Supervisor, Technical Customer Support, Residential Energy

ICT Engineer

Systems Administrator

Systems Administrator

Technical Services Support

ICT Product Specialist

Microsoft M365 Systems Administrator

Senior ICT Server Infrastructure Project Engineer (Australia)

Business Development Manager – IT Sales Specialist

ICT Product Specialist - Digital Evidence Management

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