In-Demand Systems / process analyst Jobs in Queensland

Relationship Analyst - Business Support
Rabobank —Brisbane QLD
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Parental leave
IT Business Systems Analyst
Lite n’ Easy —Banyo QLD
- Full-time
- Analysis skills
- Communication skills
Quick Apply
11d
IT Support Analyst
Centorrino Technologies —Brisbane QLD
- Contract
- Management
- Customer service
- Communication skills
Quick Apply
9d
IT Business Partner - Finance
Mercy Community Service —Nudgee QLD
- Up to $18,550 a year
- ERP systems
- Finance
- No degree
3d
Service Desk Analyst
Brennan IT —Brisbane QLD
- Weekend availability
- Azure
- Management
- Computer Science
Risk Support Analyst
Auto & General Holdings —North Lakes QLD
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
- Parental leave
Quick Apply
13d
Digital Learning Analyst
Arup —Brisbane QLD
- Presentation skills
- Communication skills
- Profit sharing
- Parental leave
2d
Test Lead
Auto & General Holdings —Toowong QLD
- Management
- No degree
- Software development
- Work from home
- Parental leave
Quick Apply
Business Performance Analyst
UnitingCare —Brisbane QLD
- Full-time
- Microsoft Excel
- Analysis skills
- Budgeting
- Health insurance
- Parental leave
3d
Risk Control Analyst, Card & ATO Risk
Binance —Brisbane QLD
- Full-time
- Remote
- Bilingual
- Data analysis skills
- SQL
Quick Apply
IT Support Officer - Broadbeach, QLD
Ignite —Broadbeach QLD
- Full-time
- Computer Science
- Customer service
- Bachelor's degree
9d
Senior Software Support Analyst Hybrid — Full time Brisbane / Perth
Objective —Brisbane QLD
- Full-time
- Hybrid work
- Administrative experience
- SQL
- AI
- Employee assistance program
Financial Analyst
Cadence Connect —Brisbane QLD
- $110,000 - $120,000 a year
- Full-time
- Remote
- Microsoft Excel
- Finance
- AI
Operations Software Engineer
Brock Solutions —Brisbane QLD
- Monday to Friday
- Schematics
- SQL
- Organisational skills
- Profit sharing
Senior Analyst (Energy/Techno-economics/Decarbonisation)
AECOM —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Excel
- Engineering
- Bachelor's degree
- Health insurance
- Parental leave
Consultant GIS Analyst
Onterris —Brisbane QLD
- Full-time
- SQL
Senior Commercial Analyst
Universal Store —Eagle Farm QLD
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- SQL
- Work from home
- Parental leave
Purchasing Officer
McCormick —Palmwoods QLD
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
- Parental leave
11d
Senior Finance Systems Analyst
Thiess —Brisbane QLD
- Full-time
- Hybrid work
- ERP systems
- Communication skills
4d
Payroll Integrity and Assurance Analyst
Queensland Government —Gold Coast QLD
- Customer service
5d

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Relationship Analyst - Business Support

Rabobank -
Brisbane QLD

Apply Now

Job Details

Full-time

Benefits

Annual leave
Parental leave

Qualifications

Communication skills

Full Job Description

At Rabobank, our commitment to our employees and clients is at the heart of everything we do.

As the world’s leading specialist in food and agribusiness banking, one of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients.

Our culture is unique, because every day our people work knowing that we are all playing our part in supporting our farmers to feed the world. We strive to create an open, balanced, and flexible workplace where people feel that they belong, can be open and honest and are supported…we are focused on growing each other.

About the role

The Relationship Analyst supports Country Banking Australia by delivering accurate, timely and customer-focused onboarding, account opening, and KYC/CDD support for new and existing rural banking customers.

The role partners closely with Account Managers, Relationship Analysts and Financial Economic Crime teams to ensure onboarding activity is completed in line with Rabobank policies, AML/CTF obligations, risk appetite, and customer service expectations.

A customer’s onboarding experience is a critical first impression of Rabobank. This role contributes to a seamless and compliant experience by acting as a KYC/CDD subject matter resource, coordinating required documents, managing workflow progress, and helping resolve onboarding issues before they impact customers or drawdown timelines.

The role operates in a regulated banking environment and requires strong judgement, attention to detail, stakeholder management and the ability to balance customer outcomes with financial crime, operational risk and compliance requirements.

Some of the Key Responsibilities and Accountabilities include:

Partner with Account Managers and Relationship Analysts to respond to new and existing customer onboarding requirements.
Manage account establishment through the end-to-end workflow, including account opening, card ordering, and internet/mobile banking setup where applicable.
Interpret and apply KYC/CDD policies, procedures and local AML/CTF requirements to customer onboarding activity.
Take ownership of KYC/CDD requirements for assigned onboarding requests, ensuring documentation is complete, accurate and right first time.
Provide quality instructions and supporting information to Financial Economic Crime teams to support processing and customer risk rating.
Build and maintain strong working relationships with FEC CDD, FEC W&R Operations and Country Banking AU stakeholders.
Monitor progress, manage competing priorities and communicate clearly with stakeholders about requirements, issues and expected timeframes.
Identify onboarding process improvement opportunities and share feedback with the Team Leader – Business Support.
Coach and mentor colleagues on onboarding, account opening and KYC/CDD process requirements where appropriate.
Cross skilled in various other business support activities as required.

To be successful in the role, you will have:

Sound working knowledge of customer due diligence, documentation requirements, customer structures, risk indicators and escalation pathways.
Ability to review complex customer structures, identify gaps, assess risk indicators and determine next steps.
Clear written and verbal communication, including the ability to explain requirements to stakeholders in practical terms.
Ability to develop trust with internal stakeholders and support a customer-centric onboarding experience.
Ability to manage competing priorities, deadlines and workflow queues with limited supervision.
Understanding of account opening, transactional banking, customer onboarding and service delivery processes.
Confident use of Microsoft 365 and relevant banking, workflow or customer management systems.
Sound understanding of the Australian Banking Code of Practice.

What we're proud to offer you:

Wellbeing leave. These leave days support greater work/life balance and is just another way we are helping our employees to lead happier, healthier, and more fulfilling lives.

Education Assistance Program. Rabobank values the development of its people and has a great Education Assistance Program to assist with professional development.

Parental Leave that supports you and your family while giving you the freedom and flexibility to enjoy this special time (up-to 14 weeks paid leave)

Bonus and Additional Leave. We realise sometimes 4 weeks Annual Leave isn't enough! At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave and an option to purchase another 2 weeks Annual Leave.

Extra Insurance. Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD and Income Protection Insurance.

Rabo Workplace Giving program. As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners.

Our Values:

Rabobank Australia values inclusion, belonging, and positive experiences for all. Our work environment, our benefits, and the way we live our values, “Client Driven”, “Responsible”, “Professional” and “Cooperative” make it a great place to work. We welcome applicants from diverse backgrounds.

Please let our Talent Acquisition team know if you need any accommodations to make our opportunities more accessible to you.

Rabobank is not accepting submissions from recruitment agencies for this role.

Applicants must hold valid work rights for this role.

Apply Now

Refine Your Search

systems / process analyst jobs in queensland

Relationship Analyst - Business Support

IT Business Systems Analyst

IT Support Analyst

IT Business Partner - Finance

Service Desk Analyst

Risk Support Analyst

Digital Learning Analyst

Test Lead

Business Performance Analyst

Risk Control Analyst, Card & ATO Risk

IT Support Officer - Broadbeach, QLD

Senior Software Support Analyst Hybrid — Full time Brisbane / Perth

Financial Analyst

Operations Software Engineer

Senior Analyst (Energy/Techno-economics/Decarbonisation)

Consultant GIS Analyst

Senior Commercial Analyst

Purchasing Officer

Senior Finance Systems Analyst

Payroll Integrity and Assurance Analyst

I want to receive the latest job alert for systems / process analyst in queensland

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