In-Demand Technical analyst Jobs in Milton, Qld

Customer Success Officer
Codafication —Fortitude Valley QLD
- Urgently hiring
- Hybrid work
- Customer service
Quick Apply
Team Lead Support Analyst- Centrered IT
Lyra Technology Group —Brisbane QLD
- Full-time
- Hybrid work
- Azure
- IT
- Computer skills
Quick Apply
8d
Workflow and Automation Developer
Great Southern Bank —Brisbane QLD
- Hybrid work
- Azure
- AWS
- Analysis skills
6d
Senior Business Analyst
Queensland Government —Brisbane QLD
- Analysis skills
- Communication skills
14d
Payroll Projects Team Lead
PeopleScout Careers —Brisbane QLD
- Contract
- Microsoft Excel
- Microsoft Office
- Analysis skills
3h
Axiomatics Analyst / Developer (Authorisation Platform)
Accenture —Brisbane QLD
- Full-time
- APIs
- On-the-job training
- Parental leave
Senior Security Analyst (Exposure Management) - South Bank, QLD
Finance, Procurement, Legal, Privacy, Property —South Bank QLD
- Full-time
- Management
- Computer Science
- Analysis skills
- Health insurance
- Parental leave
Senior Finance Systems Analyst
Thiess —Brisbane QLD
- Full-time
- Hybrid work
- ERP systems
- Communication skills
6d
PAM Analyst / Developer (Delinea)
Accenture —Brisbane QLD
- Full-time
- Management
- Scripting
- On-the-job training
- Parental leave
Senior Analyst (Energy/Techno-economics/Decarbonisation)
AECOM —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Excel
- Engineering
- Bachelor's degree
- Health insurance
- Parental leave
Cost Analyst | Infrastructure
Turner & Townsend —Brisbane QLD
- Full-time
- Management
- Engineering
- Microsoft Office
Quick Apply
Product Security Engineering and Cyber (Multiple Roles)
Boeing RIV Site —Brisbane QLD
- Part-time
- Annual leave
Keycloak Analyst / Developer (Distributed Authentication Platform)
Accenture —Brisbane QLD
- Full-time
- On-the-job training
- Parental leave
Databricks Data Engineer Senior Analyst
Avanade —Brisbane QLD
- Azure
- Computer Science
- DevOps
14d
SOC Senior Incident Response Cloud Analysts
Auto & General Holdings —Toowong QLD
- On call
- DevOps
- AWS
- Work from home
- Parental leave
Quick Apply
14d
Senior Pricing Analyst
Auto & General Holdings —Toowong QLD
- SQL
- Work from home
- Parental leave
Quick Apply
PKI Analyst / Developer (Jellyfish)
Accenture —Brisbane QLD
- Full-time
- Scripting
- On-the-job training
- Parental leave
Senior Analyst | Transfer Pricing | Brisbane
Deloitte —Brisbane QLD
- Communication skills
- Parental leave
5d
Senior Solutions Consultant
Airbus Group Australia Pacific —Brisbane QLD
- Full-time
- Hybrid work
- Master's degree
- Business
- Communication skills
14d
Head of Engineering
Cubiko Pty Ltd —Brisbane QLD
- Full-time
- SQL
- AWS
- Leadership
Quick Apply
4d

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technical analyst jobs near milton, qld

Customer Success Officer

Codafication
Fortitude Valley QLD

Quick Apply

Job Details

Full-time

Benefits

Paid volunteer leave

Qualifications

Jira
Customer service
Technical support
SaaS

Full Job Description

About Codafication

Codafication is a tech company located just off James Street in Brisbane’s Fortitude Valley. We have developed globally recognised solutions for the insurance and construction industries. Our mission is to pioneer new ways to make the world simpler - and we are building solutions that streamline experiences for our customers making them more efficient and cost-effective. With deep domain knowledge and client partnerships across the trillion-dollar global insurance and construction industries, we are scaling our products and utilisation across Australia, New Zealand and into North America.

Check us out at Codafication.com.

About the Role

No day is the same as a Customer Success Officer at Codafication! To succeed in this role you will be flexible in your daily activities,
enjoy problem-solving and looking for new ways to help customers achieve success using Codafication’s tools.

As the voice of our customers, you will play an important role in our business working closely with the Project Management, Business Analyst and Software Engineering teams to manage different projects to success. You will provide clear and empathetic customer service and technical support ensuring clients experience success with Codafication’s product offerings.

Your day-to-day duties will include:

Delivering onboarding, training, coaching, and mentoring for customers
Building and maintaining strong business relationships with customers
Providing frontline support to customers and management of Jira support tickets
Building and maintaining high quality customer-facing materials and repositories (e.g. knowledge base library, FAQs, training packages)
Providing feedback, support, and updates to internal stakeholders to optimise the customer experience
Conducting workshops, demonstrations, training, and reviews of products with customers
Driving adoption and retention, while identifying opportunities for account growth and additional product placement

About you

As our successful candidate, you will demonstrate:

At least 2 years of relevant work experience
Previous experience in onboarding and training of SaaS platforms advantageous
Excellent written and verbal skills
Love for problem solving and thrive in a dynamic and fast paced environment
Ability to win trust and drive relationships to ensure best outcomes for customers and the business
Ability to resolve customer complaints, enquiries, and conduct basic troubleshooting quickly and efficiently
Excellent resource management and planning skills
Highly motivated with a desire to learn and grow

Life at Coda

Brand new Fortitude Valley Office bordering James Street Precinct
Quarterly staff functions - Celebrate our success as a team
Be recognised and rewarded for your achievements
Revitalise Days + Volunteer Leave giving you up to 3 extra leave days a year to do what you love
Regular 1-2-1 time with your leader to and access to our L&D platform to accelerate your career
Genuine career progression
Hybrid working environment to promote genuine work-life balance

If you want to be part of a winning team and this role suits you to a tee, I would love to hear from you. We do have an immediate start available however happy to wait for the right person given notice periods.

*NOTE* We kindly request that recruiters and agencies refrain from contacting us regarding this job posting, as applications from recruiters will not be accepted. We appreciate your understanding.

Sponsorship will not offered for this role.

This is a hybrid opportunity, with minimum weekly office days at our Fortitude Valley Headquarters.

Quick Apply

Refine Your Search

technical analyst jobs in milton, qld

Customer Success Officer

Team Lead Support Analyst- Centrered IT

Workflow and Automation Developer

Senior Business Analyst

Payroll Projects Team Lead

Axiomatics Analyst / Developer (Authorisation Platform)

Senior Security Analyst (Exposure Management) - South Bank, QLD

Senior Finance Systems Analyst

PAM Analyst / Developer (Delinea)

Senior Analyst (Energy/Techno-economics/Decarbonisation)

Cost Analyst | Infrastructure

Product Security Engineering and Cyber (Multiple Roles)

Keycloak Analyst / Developer (Distributed Authentication Platform)

Databricks Data Engineer Senior Analyst

SOC Senior Incident Response Cloud Analysts

Senior Pricing Analyst

PKI Analyst / Developer (Jellyfish)

Senior Analyst | Transfer Pricing | Brisbane

Senior Solutions Consultant

Head of Engineering

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