In-Demand Communication analyst Jobs in Perth Wa

Real Time Analyst
Commonwealth Bank —Perth WA
- Full-time
- Management
- Analysis skills
- AI
6d
Cyber Security Engineer (IT)
Serco Plc —Murdoch WA
- Full-time
- Management
- Computer Science
- Analysis skills
Finance Systems Business Analyst
Illuminance Solutions —Perth WA
- ERP systems
- Communication skills
SOC Analyst
BeyondTrust —Perth WA
- On call
- Remote
- Management
- Master's degree
- Scripting
Quick Apply
13d
Finance Operations Analyst
Compass Group Australia —Perth WA
- Full-time
- Hybrid work
- Analysis skills
Analyst - Private Tax & Advisory - Perth
Deloitte —Perth WA
- Communication skills
- Parental leave
Senior Cybersecurity Incident Responder
Datacom —Perth WA
- Full-time
- Hybrid work
- Scripting
- Parental leave
- Employee discount
Quick Apply
Penetration Tester / Security Engineer
Red Piranha —Perth WA
- Management
- Customer service
- Administrative experience
Supervisor - Organics
Eurofins —Welshpool WA
- Full-time
- Education
- Communication skills
Quick Apply
Senior Accountant or Manager | Join Leaders in Agribusiness Accounting!
Byfields —Perth WA
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Free parking
- Relocation assistance
Quick Apply
Manager | Tax and Business Advisory (EOI) - Expression of Interest
Byfields —Perth WA
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Annual leave
Quick Apply
Service Process Improvement Analyst
Bubbies Operations Group Pty Ltd —Perth WA
- $85,000 - $110,000 a year
- Full-time
- Analysis skills
- In-person
- Communication skills
- Travel reimbursement
- Professional development assistance
Quick Apply
1h
Service Desk Analyst - NV1
Centorrino Technologies —Perth WA
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
Quick Apply
4h
System Administrator
Epic IT —North Perth WA
- Full-time
- Azure
- Management
- Administrative experience
- Work from home
Quick Apply
8h
Geospatial Analyst
Fortescue —Perth WA
- Monday to Friday
- Databases
- SQL
- Scripting
6d
ACCOUNTS AND PRICING ANALYST
Ampol Group —Fremantle WA
- Full-time
- Hybrid work
- Budgeting
- Leadership
- Communication skills
- Annual leave
- Fuel discount
Quick Apply
2d
Financial Performance Analyst
Water Corporation —Leederville WA
- $115,561 a year
- Microsoft Office
- Finance
- Budgeting
- Annual leave
- Work from home
2d
Data Engineer
Horizon Power —Bentley WA
- Full-time
- SQL
- Analysis skills
- AI
2d
Financial Analyst
Lynas Rare Earths —Perth WA
- Full-time
- Microsoft Excel
- ERP systems
- Finance
2d
Financial Analyst
Lynas Corporation —Perth WA
- Full-time
- Microsoft Excel
- ERP systems
- Finance
2d

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Real Time Analyst

Commonwealth Bank -
Perth WA

Apply Now

Job Details

Full-time
6 days ago

Qualifications

Management
Analysis skills
Forecasting
AI
Communication skills
Analytics

Full Job Description

12 month secondment for internal staff / 12 month contract for external candidates

At CommBank, we’re building a simpler, safer, and better bank for our customers. Behind every great customer experience is a team that’s empowered, supported, and set up to succeed — and that’s where Workforce Optimisation comes in.

We’re looking for a Real Time Analyst to support operational performance through real-time monitoring, intraday management, and data-driven decision making. This is a great opportunity for someone who enjoys working in a fast-paced environment, using insights to solve problems quickly, and helping teams deliver strong customer outcomes.

Do Work That Matters

As a Real Time Analyst, you’ll play a key role in ensuring operational teams are performing effectively throughout the day. You’ll monitor real-time performance, identify risks and opportunities, and work closely with stakeholders to support service levels, productivity, and customer experience.

You will:

Use workforce management tools and real-time performance systems to monitor business performance and service delivery outcomes
Monitor intraday performance across queues, channels, workloads, and service levels
Identify real-time risks to service levels, KPIs, productivity, and customer outcomes, escalating where required
Make intraday recommendations to optimise resources, including movement of capacity, schedule adjustments, offline activity management, and prioritisation of work
Track adherence, shrinkage, absenteeism, workload volumes, and operational impacts throughout the day
Analyse real-time and intraday data to identify trends, root causes, and improvement opportunities
Provide stakeholders with timely updates, insights, impact assessments, and recommendations
Support daily performance routines, including operational check-ins, huddles, and service level reviews
Partner with workforce planning, operations, and leadership teams to support strong customer and business outcomes
Maintain accurate records of intraday actions, decisions, risks, and performance impacts
Follow standard operating procedures and uphold risk, compliance, and operational standards

What You’ll Bring

Experience in real-time analysis, intraday management, workforce management, contact centre operations, or a similar operational environment
Strong understanding of service levels, adherence, shrinkage, occupancy, workload volumes, and operational performance metrics
Experience using workforce management, telephony, queue monitoring, rostering, or reporting tools
Strong analytical skills with the ability to interpret data quickly and make practical recommendations
Ability to work in a fast-paced environment and respond effectively to changing priorities
Strong problem-solving and critical thinking capability
Excellent stakeholder engagement and communication skills, including the ability to provide clear and timely updates
A proactive, detail-oriented mindset with a focus on continuous improvement and customer outcomes
Ability to identify risks, assess impacts, and escalate issues appropriately
Exposure to workforce analytics, dashboards, or reporting tools
Understanding of forecasting, scheduling, or capacity planning principles
Familiarity with AI or data tools to support decision-making and operational insights

Working at CommBank

We’re committed to building a diverse and inclusive workforce that reflects the communities we serve. We support flexible working and provide opportunities to grow your career, develop new skills, and make a meaningful impact.

At CommBank, you’ll be part of a team that values curiosity, collaboration, and customer obsession — all while helping shape the future of work.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 04/09/2026

Apply Now

Refine Your Search

communication analyst jobs in perth wa

Real Time Analyst

Cyber Security Engineer (IT)

Finance Systems Business Analyst

SOC Analyst

Finance Operations Analyst

Analyst - Private Tax & Advisory - Perth

Senior Cybersecurity Incident Responder

Penetration Tester / Security Engineer

Supervisor - Organics

Senior Accountant or Manager | Join Leaders in Agribusiness Accounting!

Manager | Tax and Business Advisory (EOI) - Expression of Interest

Service Process Improvement Analyst

Service Desk Analyst - NV1

System Administrator

Geospatial Analyst

ACCOUNTS AND PRICING ANALYST

Financial Performance Analyst

Data Engineer

Financial Analyst

Financial Analyst

I want to receive the latest job alert for communication analyst in perth wa

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