At ING, we’re reimagining what banking feels like – simpler, smarter, and unmistakably human. As a Senior Product Designer, you’ll play a pivotal role in shaping how millions of Australians experience our digital ecosystem every day. This is a hands-on, highly collaborative role where you'll design intuitive, mobile-first experiences and tackle complex customer challenges across a broad range of banking products and services. From consumer lending and mortgages to digital platform experiences, conversational banking, insurance, and super, you'll help create seamless experiences that make managing money simpler and more rewarding for our customers.
You’ll be part of our Digital Tribe, partnering with product managers, engineers, and design leaders to push boundaries, experiment boldly, and bring big ideas to life. Beyond producing beautiful and functional designs, you’ll influence strategy, mentor designers, drive human‑centred thinking, and help shape ING’s design direction for the future. If you thrive in environments where autonomy, creativity, and purpose come together, this is your next big move.
What you’ll do
Drive end‑to‑end experiences across mobile and digital platforms, from Discovery, Research and ideation to prototyping, usability testing and delivery.
Collaborate closely with Product, Engineering, Brand, and Digital stakeholders to create simple, seamless and mobile‑first digital experiences.
Develop and communicate design concepts, rationale, and customer insights that influence product direction.
Champion human‑centred design across the organisation, advocating for quality, accessibility, and consistency.
What we’re looking for
Deep expertise in Figma, prototyping, human‑centred design, and information architecture.
5+ years of experience designing digital products and experiences, with a portfolio that demonstrates strong craft, strategic thinking, and measurable outcomes.
Strong communicator with the ability to influence stakeholders and bring others on the design journey.
Someone who thrives in fast‑paced, agile environments while still delivering high‑quality work.
Passion for creating positive customer impact — and for doing things differently, the ING way.
Experience with motion design or design tokens would be a plus.
What’s in it for you?
Discounted ING Health Insurance
An additional Rest Day to support your wellbeing
An IMPACT day to volunteer on approved sustainability activity
About Us
At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.
Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.
We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply
Sound like your kind of vibe? We can’t wait to hear from you!
(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)
ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.
Need more?
Contact: Saikat Dastidar at [email protected]
For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: [email protected]
Applications close 3rd September
