In-Demand Systems analyst Jobs in Crestmead, Qld

Team Lead Support Analyst- Centrered IT
Lyra Technology Group —Brisbane QLD
- Full-time
- Hybrid work
- Azure
- IT
- Computer skills
Quick Apply
1d
Senior Operations Analyst
Arup —Brisbane QLD
- Hybrid work
- Azure
- Administrative experience
- AWS
- Profit sharing
- Parental leave
1d
Rates & Client Contracts Analyst
Ashurst LLP —Brisbane QLD
- Full-time
- Management
- Communication skills
- Health insurance
- Gym membership
Senior Systems Engineer
Hitachi —Brisbane QLD
- Full-time
- CAD
- Education
- Bachelor's degree
- Employee assistance program
Finance Business Analyst- South Bank, QLD
Global Supply —South Bank QLD
- $100,000 - $120,000 a year
- Full-time
- Management
- ERP systems
- Finance
- Health insurance
- Parental leave
Senior Test Analyst- D365 Finance & Supply Chain
KJR —Brisbane QLD
- Azure
- Management
- Computer Science
3d
Senior Reporting Analyst
Compare the Market —Brisbane QLD
- Full-time
- Microsoft Excel
- Finance
- SQL
Solution Architect
Auto & General Holdings —Toowong QLD
- AWS
- Financial services
- Leadership
- Work from home
- Parental leave
Quick Apply
Product Owner - Project Portfolio Management
Queensland Government —Brisbane QLD
- Temporary
- Construction experience
- Manufacturing
- Communication skills
1d
AI Build Lead
Future Secure AI —Brisbane QLD
- Analysis skills
- Product management
- APIs
Quick Apply
Security Operations Engineer
Brennan IT —Brisbane QLD
- Full-time
- Azure
- Management
- AWS
5d
Senior Solutions Consultant
Airbus Group Australia Pacific —Brisbane QLD
- Full-time
- Hybrid work
- Master's degree
- Business
- Communication skills
7d
Financial Analyst
Cadence Connect —Brisbane QLD
- $110,000 - $120,000 a year
- Full-time
- Remote
- Microsoft Excel
- Finance
- AI
Change Analyst - AMS
Kinetic —Brisbane QLD
- Urgently hiring
Senior Analyst (Energy/Techno-economics/Decarbonisation)
AECOM —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Excel
- Engineering
- Bachelor's degree
- Health insurance
- Parental leave
Clinical Analyst - Australia
GeneDx —Brisbane QLD
- $202,000 - $230,000 a year
- Remote
- Medicine
- Doctoral degree
- Microsoft Office
Senior Management Accountant
Aurizon —Brisbane QLD
- Full-time
- Finance
- Budgeting
- Accounting
- Health insurance
- Parental leave
Principal Business Analyst
Queensland Government —Brisbane QLD
- Communication skills
11h
Databricks Data Engineer Senior Analyst
Avanade —Brisbane QLD
- Azure
- Computer Science
- DevOps
8d
SOC Senior Incident Response Cloud Analysts
Auto & General Holdings —Toowong QLD
- On call
- DevOps
- AWS
- Work from home
- Parental leave
Quick Apply
7d

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systems analyst jobs near crestmead, qld

Team Lead Support Analyst- Centrered IT

Lyra Technology Group
Brisbane QLD

Quick Apply

Job Details

Permanent | Full-time
1 day ago

Qualifications

Azure
IT support
IT
Computer skills
Communication skills

Full Job Description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

About The Position

One of our operating companies, Centrered IT, is looking for a Team Lead Support Analyst in Brisbane.

This is a client-facing leadership role where you will be the primary point of contact for service escalations, providing technical guidance to Support Analysts and helping clients get the most from their IT environment.

You will be working full-time on-site with one of Centrered's largest clients, while working closely with the IT team and key client stakeholders.

As a senior member of the Managed Services team, you will provide leadership, mentoring and escalation support to analysts while maintaining strong relationships with clients.

Responsibilities:

Provide technical leadership, guidance and mentoring to Support Analysts, including pod leadership where required.
Act as a key escalation point for complex client issues.
Lead and mentor Incident, Problem and Change Management processes.
Analyse technical issues and perform root cause analysis.
Support the design, planning and enhancement of ICT network architectures.
Install and configure routers, firewalls, switches, cabling and other network devices.
Maintain core server architecture, including patching, updates, servicing and planned upgrades.
Maintain and manage Microsoft 365 environments and backup solutions.
Support cyber security initiatives and promote a “security first” approach.
Undertake capacity planning and reporting on core systems.
Drive the effective use of existing and emerging technologies to achieve business outcomes.
Provide telephone, face-to-face and remote support, including site visits where required.
Maintain accurate technical and customer-facing documentation.
Build and maintain strong client relationships through consistent, professional and responsive service.
Promote collaboration and teamwork across the Managed Services team and wider business.

Skills required

5-10 years’ experience in an IT support or managed services environment.
Previous experience leading, mentoring or managing an IT support team.
Strong experience handling technical escalations from support team members.
Solid computer and IT skills.
Experience working in a Managed Service Provider (MSP) environment is highly desirable.
Strong understanding of Microsoft 365 environments.
Experience with Windows 10/11, Windows Server and Active Directory/Azure Active Directory.
Experience with networking technologies, including routers, switches and firewalls.
Strong problem-solving and root cause analysis skills.
Excellent communication and client relationship skills.
Ability to work collaboratively while taking ownership of escalated issues.
Ability to travel or attend client sites as required.
Relevant IT certifications or a willingness to undertake certification training.

Benefits

Dedicated professional development time
Brisbane-based, client-site position.
Certification training every week to support your professional development.
1-2 days WFH per week after probation.
Career progression opportunities within Centrered IT.
The opportunity to work closely with one of our largest clients and key stakeholders.

Company Overview

Please visit https://lyratechgroup.com/careers/ for more information

Quick Apply

Refine Your Search

systems analyst jobs in crestmead, qld

Team Lead Support Analyst- Centrered IT

Senior Operations Analyst

Rates & Client Contracts Analyst

Senior Systems Engineer

Finance Business Analyst- South Bank, QLD

Senior Test Analyst- D365 Finance & Supply Chain

Senior Reporting Analyst

Solution Architect

Product Owner - Project Portfolio Management

AI Build Lead

Security Operations Engineer

Senior Solutions Consultant

Financial Analyst

Change Analyst - AMS

Senior Analyst (Energy/Techno-economics/Decarbonisation)

Clinical Analyst - Australia

Senior Management Accountant

Principal Business Analyst

Databricks Data Engineer Senior Analyst

SOC Senior Incident Response Cloud Analysts

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