In-Demand Customer service Jobs in Darwin, Nt

Customer Service Agent
Qantas —Darwin NT
- Part-time
- Management
- Customer service
- Communication skills
- On-the-job training
- Parental leave
Quick Apply
6d
Customer Service Officer
Department of Health —Darwin NT
- $70,839 - $76,115 a year
- Temporary
- Customer service
- Office
- Administrative experience
3d
Receptionist Visitor Accommodation - Expressions of Interest
CatholicCare NT —Berrimah NT
- Full-time
- Administrative experience
- Experience working with children
- First Aid Certification
- Relocation assistance
- Annual leave
Part Time Retail Team Member Warehouse: Darwin
Fantastic Furniture —Darwin NT
- Part-time
- Hospitality
- Customer service
- Warehouse
Quick Apply
5d
Telstra Retail: Part Time Customer Service & Sales Consultant PALMERSTON
Telstra —Palmerston NT
- $33.33 an hour
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
10d
Reddy Express Darwin City - Customer Service Rep
Reddy Express - OTR Group —Darwin NT
- Weekend availability
20h
Customer Service and Security Team Leader
NEXTDC —Darwin NT
- Administrative experience
- Leadership
- Communication skills
Quick Apply
23h
Telstra Retail: Part Time Customer Service & Sales Consultant DARWIN
Sourceo —Darwin NT
- $33.33 an hour
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
4d
Service Store Attendant
Ventia Pty Limited —Holtze NT
- $27.81 an hour
- Full-time
- Customer service
- Organisational skills
- Computer skills
- Parental leave
Retail Sales Assistant - Casual - Darwin
Nutrition Warehouse —Millner NT
- Sales
- Warehouse
- Communication skills
- Profit sharing
19h
Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Sourceo —Darwin NT
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
2d
Branch Administrator | Rental Solutions Power Generation | Darwin
Energy Power Systems Australia —Holtze NT
- Customer service
- Administrative experience
- Communication skills
- Health insurance
- Parental leave
11d
Customer Success Manager
NEC Corporation —Darwin NT
- Management
- Leadership
- Communication skills
- Health insurance
- Parental leave
Target Palmerston - Assistant Store Manager
Target Corporation —Palmerston NT
- Full-time
- Employee stock purchase plan
- Parental leave
Casuarina - Retail Assistant
Retail Apparel Group —Casuarina NT
- Sales
Retail Team Member
BCF —Yarrawonga NT
- Part-time
- Communication skills
Future Leader - Casuarina
Grill'd —Casuarina NT
- Part-time
- Leadership
- Kitchen experience
Quick Apply
Customer Sales & Service - Repco Casuarina - NT
Repco —Casuarina NT
Quick Apply
OTR Knuckey Lagoon - Console Operator
OTR —Knuckey Lagoon NT
- Weekend availability
- Customer service
3d
Department Managers - Darwin NT
Bunnings —Darwin NT
- Weekend availability
- Leadership
- Café
- Parental leave

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Customer Service Agent

Qantas -
Darwin NT

Quick Apply

Job Details

Part-time
6 days ago

Benefits

On-the-job training
Parental leave
Salary packaging

Qualifications

Management
Customer service
Communication skills

Full Job Description

Company Description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

Take pride in delivering exceptional customer service
Located at Darwin Airport
Permanent part-time opportunity, working a 7-day rotational roster

At Qantas, our customers come first. We continually challenge ourselves to reimagine the customer experience, working hard to connect with our customers and build trust. Ultimately, we want our service to make people feel at home, no matter where they are.

As a Customer Service Agent, no two days are the same. The only guarantee is that you'll explore what's possible, be challenged, solve problems and make a difference. With a resilient and customer-focused attitude, you'll be surprised by what you're able to achieve and the impact you can have on our customers' journey. Taking ownership is critical. We've built a high-performance culture, and you'll be empowered and supported to deliver your best every day.

You will create a welcoming environment for our customers by greeting and assisting passengers, supporting the boarding and disembarkation of flights, assisting customers with special needs, caring for unaccompanied minors, and providing timely and accurate information.

The role includes delivering exceptional customer service across frontline operations including Baggage Services and the Qantas Club.

We are seeking experienced and committed customer service professionals to join our team as Customer Service Agents.

You’ll have –

Flexibility to work a 7-day rotating roster, including weekends and public holidays
Previous experience in a fast-paced customer service environment, with a genuine passion for delivering exceptional customer experiences
Proven ability to think on your feet, solve problems and perform effectively under pressure in a time-critical environment
Strong communication and interpersonal skills, with the ability to build rapport and maintain effective relationships with customers and stakeholders from diverse backgrounds
A positive, proactive and solutions-focused approach, with the ability to manage and de-escalate challenging customer situations with professionalism and empathy
Strong organisational and time-management skills, with the ability to prioritise competing tasks and adapt to changing operational demands
Excellent teamwork skills and a commitment to supporting, collaborating with and coaching colleagues
Demonstrated punctuality, reliability and a strong commitment to maintaining high professional standards
Compassion and empathy when supporting customers with diverse needs
Adequate physical fitness to safely perform baggage service duties
Impeccable personal presentation and professionalism
Demonstrated high-level computer literacy and confidence using a range of technology platforms, software applications, and digital systems.

Why Qantas?

If you're successful in your application, you'll join a team where creativity and passion are encouraged. Our people come together to help us dream big and deliver successfully.

There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas. Your development is a priority for us, helping you maintain the high standards our customers have come to expect while continuing to build your skills and career over time.

You'll be supported from day one with on-the-job training and coaching, as well as formal development opportunities. While you may start in this role, we have a strong track record of supporting our people to grow their careers in many different directions. At Qantas, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, for you and your family and friends, as well as exclusive deals on accommodation and holidays.
We have flexible leave options: Make use of leave and flexible working opportunities, including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
We'll give you access to thousands of rewards: Through our partnerships, we can offer discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program, including motor vehicles, eligible portable electronic devices and professional memberships.
We'll support your wellbeing: From learning how to better support your own and others' mental health, to accessing our interactive wellbeing app and a tailored nutrition plan, we'll help you prioritise your wellbeing.

Please note: applications will only be considered for candidates who have the right to work in Australia without restriction or sponsorship.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or accessibility requirements, we encourage you to let us know at the time of application.

Applications Close: 11:59pm (AEST) on Tuesday, 8th September 2026

Quick Apply

Refine Your Search

customer service jobs in darwin, nt

Customer Service Agent

Customer Service Officer

Receptionist Visitor Accommodation - Expressions of Interest

Part Time Retail Team Member Warehouse: Darwin

Telstra Retail: Part Time Customer Service & Sales Consultant PALMERSTON

Reddy Express Darwin City - Customer Service Rep

Customer Service and Security Team Leader

Telstra Retail: Part Time Customer Service & Sales Consultant DARWIN

Service Store Attendant

Retail Sales Assistant - Casual - Darwin

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Branch Administrator | Rental Solutions Power Generation | Darwin

Customer Success Manager

Target Palmerston - Assistant Store Manager

Casuarina - Retail Assistant

Retail Team Member

Future Leader - Casuarina

Customer Sales & Service - Repco Casuarina - NT

OTR Knuckey Lagoon - Console Operator

Department Managers - Darwin NT

I want to receive the latest job alert for customer service in darwin, nt

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