In-Demand User experience Jobs in Canberra, Act

End Point Services Manager
Unisys —Canberra ACT
- Full-time
- Azure
- Leadership
6d
Implementation Specialist - Karbon Expert (Contract)
Karbon —Canberra ACT
- Contract
- Remote
- AI
- Communication skills
- Annual leave
- Parental leave
Quick Apply
1d
ICT Engineer
BAE Systems —Canberra ACT
- Weekend availability
- Hybrid work
- Management
- Engineering
- Administrative experience
6d
Technical Platform Manager
Showtime Consulting —Canberra ACT
- Azure
- Management
- AWS
12d
Technical Business Analyst
NTT —Canberra ACT
- Contract
- Azure
- DevOps
- SQL
Quick Apply
Senior/Staff Software Engineer
Gridsight —Canberra ACT
- Full-time
- Master's degree
- AI
Quick Apply
Food and Beverage Supervisor (Full Time)
Ovolo Group —Acton ACT
- Weekend availability
- Leadership
- Restaurant experience
2d
Regional Sales Manager - Public Sector
Okta —Canberra ACT
- Sales
- Business development
- Bachelor's degree
Senior Network Engineer, Executive Level 1, Chief Information Officer
Department of Industry, Science, Energy & Resources —Canberra ACT
- $126,391 - $134,225 a year
- On call
- Azure
- AI
- Communication skills
1d
Systems Accountant
Australian National University —Canberra ACT
- $100,847 - $105,459 a year
- Full-time
- Finance
- Analysis skills
- Bachelor's degree
7d
Senior Workday Consultant - Contract
Datacom —Canberra ACT
- Contract
- Hybrid work
- Bachelor's degree
- Communication skills
Quick Apply
Engineer - M365
LAB3 —Canberra ACT
- Contract
- Hybrid work
- Azure
- DevOps
- AI
Quick Apply
1d
Senior Technical Field Engineer
Unisys —Canberra ACT
- Full-time
- Customer service
- Communication skills
- Time management
Clinical Systems Facilitator
Baptistcare WA —Canberra ACT
- Part-time
- Microsoft Word
- Microsoft Excel
- Analysis skills
2d
M365 Team Leader
Datacom —Canberra ACT
- Full-time
- SharePoint
- Agile
- Leadership
Quick Apply
AI/ML Computational Scientist
Accenture —Canberra ACT
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
Fullstack Engineer
Karbon —Canberra ACT
- Azure
- Computer Science
- No degree
- Annual leave
- Parental leave
Quick Apply
Chief Architect
Leidos —Canberra ACT
- Full-time
- Computer Science
- Bachelor's degree
- AI
- Annual leave
Clinical Systems Facilitator
BaptistCare —Canberra ACT
- Part-time
- Microsoft Word
- Microsoft Excel
- Analysis skills
2d
Salesforce Functional Consultant (FSC)
Accenture —Canberra ACT
- Full-time
- Salesforce
- Financial services
- Kitchen

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End Point Services Manager

Unisys -
Canberra ACT

Apply Now

Job Details

Full-time
6 days ago

Qualifications

Azure
SCCM
IT service management
Technical support
ITIL
Security
Problem management
Leadership
Intune

Full Job Description

What success looks like in this role:

As an Endpoint Services Manager , you will lead technical support teams responsible for endpoint and modern device environments, ensuring reliable, secure, and efficient services across the organization. You will drive operational excellence, service improvements, automation initiatives, and lifecycle management strategies while partnering closely with Infrastructure, Cybersecurity, Network, and Digital Workplace teams.

This role offers the opportunity to influence endpoint services strategy, improve user experience, and lead the adoption of modern workplace technologies that support business productivity and growth.

Key Responsibilities

Lead supervisors and technical support teams across endpoint and modern device service functions.
Manage service delivery performance, including ticket allocation, resolution effectiveness, SLA adherence, and user satisfaction.
Monitor operational trends and identify recurring incidents, problem areas, and potential risks associated with hardware refreshes, software deployments, and system upgrades.
Ensure effective end-to-end support for endpoint technologies, including laptops, desktops, mobile devices, peripherals, and collaboration tools.
Drive problem management initiatives, working with technical teams to resolve complex and recurring issues.
Oversee endpoint device lifecycle management, including provisioning, deployment, asset management, refresh, and decommissioning.
Manage hardware and software inventory levels and support procurement planning activities.
Collaborate with Infrastructure, Cybersecurity, Network, and Digital Workplace teams to ensure secure and resilient endpoint services.
Champion endpoint management best practices, automation initiatives, self-service capabilities, and user enablement programs.
Lead continuous improvement initiatives focused on service efficiency, operational stability, and enhanced employee experience.
Ensure endpoint services align with security, compliance, and organizational standards.

Ideal Candidate

Strong experience managing End User Computing (EUC), Endpoint Services, Desktop Support, or Digital Workplace environments.
Hands-on understanding of endpoint management technologies such as Microsoft Intune, MECM/SCCM, Microsoft 365, Azure AD/Entra ID, Autopilot, Endpoint Security, and Mobile Device Management (MDM) solutions.
Experience leading technical support teams and driving service improvement initiatives.
Strong stakeholder management skills with the ability to engage technical and business leaders.
Knowledge of ITIL-based service management practices, incident, problem, and change management.
Passion for delivering exceptional user experience through modern workplace technologies.

You will be successful in this role if you have:

NV1 Security clearance is required for this role.
4-6 years of relevant experience in Endpoint Services, EUC, Desktop Engineering, Digital Workplace, or IT Service Management environments.
Prior leadership experience preferred, with demonstrated ability to coach, guide, and develop technical teams.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] . US job seekers can find more information about Unisys’ EEO commitment here .

Apply Now

Refine Your Search

user experience jobs in canberra, act

End Point Services Manager

Implementation Specialist - Karbon Expert (Contract)

ICT Engineer

Technical Platform Manager

Technical Business Analyst

Senior/Staff Software Engineer

Food and Beverage Supervisor (Full Time)

Regional Sales Manager - Public Sector

Senior Network Engineer, Executive Level 1, Chief Information Officer

Systems Accountant

Senior Workday Consultant - Contract

Engineer - M365

Senior Technical Field Engineer

Clinical Systems Facilitator

M365 Team Leader

AI/ML Computational Scientist

Fullstack Engineer

Chief Architect

Clinical Systems Facilitator

Salesforce Functional Consultant (FSC)

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