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Franchise Manager

Metcash -
Heatherton VIC

Apply Now

Job Details

5 days ago

Benefits

Annual leave
Parental leave

Qualifications

Administrative experience
Legal drafting
Document management

Full Job Description

About the Opportunity

We're looking for a Franchise Manager to join our property team, supporting the Total Tools’ franchise networks.

This is a highly organised and process-driven role where you'll take ownership of the administration, governance and execution of franchise agreements across Total Tools’ franchise locations. Acting as the central coordinator between Legal, Finance, Operations, external lawyers and franchisees, you'll ensure agreements are drafted, reviewed, executed and administered accurately throughout the franchise leasing agreement lifecycle.

The role offers a hybrid working arrangement and the opportunity to work across our Heatherton and Port Melbourne offices, providing exposure to a diverse range of teams and stakeholders. It is an excellent fit for someone from a paralegal, legal secretary, conveyancing, contract administration or governance background who enjoys owning complex documentation processes, driving compliance outcomes and building strong stakeholder relationships.

What you'll be doing

Own the franchise agreement process from drafting to execution
Coordinate franchise documentation with lawyers and stakeholders
Manage franchise records and document governance
Track agreement milestones, renewals and compliance obligations
Partner with Finance to manage franchise fee invoicing
Coordinate franchise code and agreement updates
Keep stakeholders accountable and projects moving forward
Identify opportunities to improve processes and controls

You're Likely a Match If You Have

Experience as a Paralegal, Legal Secretary, Conveyancing Clerk, Contract Administrator or similar
Strong document management and administrative skills
Exceptional attention to detail and organisational ability
Experience working with legal, contract or compliance documentation
Confidence managing multiple stakeholders and deadlines
A proactive, process-driven approach to your work

What's on offer

We're proud to offer a workplace that supports your well-being, growth, and belonging:

️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
Career Growth: Endless learning and development opportunities
Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
Inclusive Culture: Bronze Employer for LGBTQ Inclusion

️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

Mental Health: Gold accreditation by Mental Health Australia
Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

At Total Tools & Hardware Group (Part of Metcash), we're more than just a group of hardware and tool retailers — we're a national network helping build stronger communities.

Backed by trusted brands like Mitre 10, Total Tools, and Home Timber & Hardware, TTHG supports independently owned, joint venture, and company-owned stores across Australia.

With a strong focus on local ownership and expert advice, we give tradies, builders, and DIYers the edge they need to tackle any job — big or small. Whether it's trade-quality tools from Total Tools or reliable hardware from Mitre 10 and HTH, TTHG is the powerhouse behind the stores that keep Australia building.

This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this opportunity.

#INHT

#LI-SC1

Apply Now

Refine Your Search

paralegal part jobs

Franchise Manager

Transaction Manager

Special Counsel

Estate Administration & Litigation Lawyer 3-5 years PQE

Senior Family Lawyer (3+ 6 PQE)

Associate, Property

Senior Software Engineer

Expressions of Interest - Experienced Paralegals, Law Clerks, and Solicitors

Office and Client Coordinator - Melbourne

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