In-Demand Manager software engineering Jobs in Fremantle Wa

Client Services Manager – Australasia
Wenco (a Hitachi Construction Machinery subsidiary) —Perth WA
- Full-time
- Management
- PMP
- Engineering
Quick Apply
Health, Safety, Environment and Quality (HSEQ) Advisor
Guidera O’Connor —Perth WA
- First Aid Certification
- Construction experience
- Leadership
- Parental leave
- Referral program
Project Engineer (Mechanical Engineer)
Alloy Steel Australia (Int) Pty Ltd —Malaga WA
- $94,049 a year
- Full-time
- AutoCAD
- Engineering
- Bachelor's degree
Quick Apply
2d
Mining Engineer – Open Pit
Mineral Mining Services —Perth WA
- Full-time
- In-person
- Leadership
Quick Apply
4d
Senior Electrical Engineer, Buildings
Aurecon Group —Perth WA
- Full-time
- AutoCAD
- Electrical experience
- Bachelor's degree
11d
Senior Structural Engineer
AECOM —Perth WA
- Contract
- Hybrid work
- Communication skills
Contracts Manager
DCOH —Perth WA
- Full-time
- Management
- Microsoft Office
- Master's degree
Quick Apply
3d
SKA-Low Senior Procurement Specialist
SKA Organisation —Perth WA
- $129,500 - $165,000 a year
- Contract
- Remote
- Management
- ERP systems
- Research
2d
Senior Principal Structural Engineer
McDermott —Perth WA
- Full-time
- Education
- Bachelor's degree
- Construction experience
- Wellness program
- Health insurance
Manager - Secondary Design
Consolidated Power Projects Australia —West Leederville WA
- Full-time
- In-person
- Leadership
- Relocation assistance
- Work from home
Quick Apply
5d
Mining Engineer
Albemarle Corporation —Perth WA
- Full-time
- Microsoft Excel
- CAD
- Microsoft Office
Mining Engineer
Albemarle Oil Company —Perth WA
- Microsoft Excel
- CAD
- Microsoft Office
Senior Planner
Acciona —Perth WA
- Engineering
- Construction experience
10d
Senior Structural Engineer
ICON Engineering Pty Ltd —Perth WA
- Full-time
- CAD
- No degree
Quick Apply
Lead Electrical Engineer
Aurecon Group —Perth WA
- Full-time
- AutoCAD
- Electrical experience
- Bachelor's degree
11d
Consultant, Business Technology
Capgemini —Perth WA
- Azure
- Computer Science
- Agile
Electrical Commissioning Supervisor
Monford Group —Perth WA
- Full-time
- Supervising experience
- Electrical experience
- Construction experience
- Employee discount
Principal Consultant / Consulting Director - Mining Engineer
ERM Group —Perth WA
- Full-time
- Communication skills
Lead Structural Engineer
Primero Group —Osborne Park WA
- Bachelor's degree
- Construction experience
- Civil Engineering
- Parental leave
Senior Design Engineer - Secondary
Consolidated Power Projects Australia —West Leederville WA
- Full-time
- In-person
- Leadership
- Relocation assistance
- Work from home
Quick Apply
5d

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manager software engineering jobs near fremantle wa

Client Services Manager – Australasia

Wenco (a Hitachi Construction Machinery subsidiary)
Perth WA

Quick Apply

Job Details

Full-time

Qualifications

Jira
Project Management
Management
PMP
Engineering
Microsoft Exchange
Supervising experience
Bachelor's degree
Diploma
PMI Certification
Business
Communication skills
Information Technology

Full Job Description

Reporting to the Director of Services, the role of Client Services Manager – Australasia is important for guaranteed quality technical and operational service delivery across Australia, New Zealand, and Southeast Asia. The role is responsible for the coordination of internal cross-functional department interests and activities to meet the requirements and satisfaction of our clients in the delivery, support, and implementation of Wenco solutions, including deployments of Open Autonomy.

This role will be based remotely in Perth, Australia.

Key Deliverables and Responsibilities:

Drive operational excellence in the technical aspects of work performed to support clients, leading to high system availability and client satisfaction.
Manage installations, upgrades, and integrations, including autonomous haulage systems and Open Autonomy deployments.
Lead and manage the regional Services team (and subcontractors as required) by overseeing scheduling and resource allocation, setting clear performance expectations, providing ongoing coaching and reviews, and fostering a strong, collaborative team environment.
Serve as the primary point of contact with clients, maintaining ongoing communication and providing schedules and resource information for support and project visits.
Plan resource allocation at least 3 months in advance with the best available information
Develop project plans and schedule project goals, milestones, and deliverables
Travel to client sites globally as required for support and project issues
Take operational decisions and action/delegate a mutually acceptable plan to secure the satisfaction of clients when required
Identify and communicate personnel, training, resourcing, technical, and client-related needs or issues to the Director of Global Services in a timely manner to support effective decision-making and resolution.
Conduct remote support and upgrade procedures
Define custom development requirements for clients with assistance from Product Development and Technical Sales
Identify and manage support equipment and spares requirements for the regional office, sites, projects, and support (If any)
Identify and implement improvements to the business unit to enable better client service and team development
Compile monthly operational reports, including JIRA case turnover ratio and resource utilization forecast

Experience and Knowledge

5+ years’ experience with fleet management products on hardware and software applications to ensure in-depth knowledge
Ability to handle remote site installations, upgrades, and software support
8+ years’ technical supervisory experience of people and resources
Ability to do standard and custom system configurations for client’s sites within the Wenco product suite
Ability to develop a scope of work for all non-standard features (custom development) on existing and new client sites
Computer Technology background (Including exposure to Linux, Cisco, Database Administration, Business Systems Analysis, Microsoft Exchange, etc.)
Project Management certification with PMP and PMI-ACP or equivalent is an asset

Skills and Abilities

Cooperation/Teamwork – conveys a sense of teamwork, respectful of others, seeks to work towards a common goal
Excellent customer and people management skills
Strong ability to manage the time and priorities of projects and team members
Proven analytical and problem-solving abilities
Strong written and verbal communication skills
Highly self-motivated and self-directed, objective-oriented
Strong, demonstrated customer focus (internal and external)

Education and Eligibility

Must be eligible to work in Australia
Bachelor’s degree in Engineering, IT, Business, or relevant discipline
Certificate or diploma in project management an asset.
Travel of up to 25% may be required (must have a valid passport and legally be able to travel internationally if required)

Quick Apply

Refine Your Search

manager software engineering jobs in fremantle wa

Client Services Manager – Australasia

Health, Safety, Environment and Quality (HSEQ) Advisor

Project Engineer (Mechanical Engineer)

Mining Engineer – Open Pit

Senior Electrical Engineer, Buildings

Senior Structural Engineer

Contracts Manager

SKA-Low Senior Procurement Specialist

Senior Principal Structural Engineer

Manager - Secondary Design

Mining Engineer

Mining Engineer

Senior Planner

Senior Structural Engineer

Lead Electrical Engineer

Consultant, Business Technology

Electrical Commissioning Supervisor

Principal Consultant / Consulting Director - Mining Engineer

Lead Structural Engineer

Senior Design Engineer - Secondary

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