In-Demand Technical support Jobs in Docklands, Vic

Technical Support Officer
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Weekend availability
- Writing skills
- Microsoft Office
- Senior Secondary Certificate of Education
11d
IT & Workplace Support Engineers (Multiple Opportunities Available)
The Missing Link —Docklands VIC
- Full-time
- Bar
- Software troubleshooting
- Customer service
Quick Apply
Technical Support Engineer
Redrock MedTech Ltd —Melbourne VIC
- From $5,800 a month
- Full-time
- Customer service
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Specialist Technician - Technical Support to Schools Program (TSSP)
Dyna IT Pty Ltd —Melbourne VIC
- $45 - $52 an hour
- Serving
- Microsoft Office
- In-person
Quick Apply
4d
Service Desk Engineer (Managed Services)
FUJIFILM MicroChannel —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Administrative experience
Quick Apply
ICT Support Specialist - Part Time
Retailors —Melbourne VIC
- Part-time
- Customer service
- ERP systems
- Microsoft Office
Level 2 Desktop Support
Metro Trains Melbourne —Docklands VIC
- Full-time
- Organisational skills
- Communication skills
4d
Service Desk Engineer
Autosports Group Limited —Melbourne VIC
- Full-time
- Customer service
- Communication skills
- Time management
- Employee assistance program
Quick Apply
Australian Charities and Not-for-profits Commission IT Helpdesk Support Officer - APS 4
Australian Taxation Office —Melbourne City Centre VIC
- $84,028 - $91,199 a year
7d
IT Support Technician
TasmanShield IT Systems Pty Ltd —Melbourne VIC
- From $6,426 a month
- Full-time
- Azure
- Customer service
- In-person
- Health insurance
- Dental insurance
Quick Apply
11d
Service Desk / Onsite Engineer (MSP)
VISITS —Melbourne VIC
- Weekend availability
- Microsoft Outlook
- Management
- SharePoint
- Work from home
- Free food
Quick Apply
Microsoft M365 Systems Administrator
Visy —North Melbourne VIC
- Full-time
- Azure
- SharePoint
- Communication skills
Help Desk Technician
ALSTOM —West Melbourne VIC
- Schematics
- Engineering
- Microsoft Office
Technical Support Specialist
Chemist Warehouse —Preston VIC
- On call
- Analysis skills
- Bakery
- No degree
- Health insurance
- Work from home
4d
Level 2 Service Desk Engineer
EFEX —South Melbourne VIC
- $80,000 - $100,000 a year
- Full-time
- Azure
- Communication skills
Quick Apply
IT Support Administrator
Medical iT —Melbourne VIC
- Full-time
- Customer service
- Administrative experience
- Communication skills
12d
IT Support Engineer – Managed IT Services
Medical iT —Melbourne VIC
- Full-time
- Azure
- Customer service
- Administrative experience
12d
IT Support Technician
City Cable Australia —Box Hill VIC
- $55,000 - $70,000 a year
- Full-time
- English
- Education
- In-person
Quick Apply
6d
Service Desk Analyst
Brennan IT —Melbourne VIC
- Weekend availability
- Azure
- Management
- Computer Science
2d
IT Operations Specialist
Reece Group —Cremorne VIC
- Full-time
- Customer service
- Communication skills
6d

I want to receive the latest job alert for technical support in docklands, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near docklands, vic

Systems Administrator jobs in North Melbourne VIC

Service Desk Engineer jobs in Melbourne VIC

IT Support jobs in Melbourne VIC

Service Desk Analyst jobs in Melbourne VIC

Technical Support jobs in Melbourne VIC

IT Support jobs in Docklands VIC

Service Desk Engineer jobs in Sydney Nsw

Service Desk Engineer jobs in Remote

Customer Service Student Job jobs in Melbourne Vic

Service Desk Engineer jobs in Western Australia

Graduate Engineer jobs in Perth Wa

No Experience Customer Service Work From Home jobs in Brisbane Qld

Desktop Support Technician jobs in Manuka Act

Learning Support Officer jobs in Blacktown Nsw

Desktop Support Technician jobs in Morningside Qld

Desktop Support Technician jobs in Melbourne Vic

No Experience Disability Support Worker jobs in Sydney Nsw

Disability Support Worker jobs in Geelong Vic

Systems Administrator jobs in Baldivis Wa

Systems Administrator jobs in Melbourne Vic

Technical Support Officer

Victorian Government -
Melbourne VIC

Apply Now

Job Details

Full-time
$81,496 - $98,955 a year
11 days ago

Qualifications

Writing skills
Microsoft Office
Senior Secondary Certificate of Education
Communication skills
Help desk

Full Job Description

Overview

Work Type: Ongoing - Full-time

Salary: $81,496 - $98,955

Grade: VPS 3

Occupation: IT and telecommunications

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/DE/VCAA/1940415

The Victorian Curriculum & Assessment Authority (VCAA) is a statutory body responsible to the Victorian Minister for Education, serving both government and non-government schools. We provide high-quality curriculum, assessment and reporting for all Victorian student's birth to 18 years.
An exciting opportunity exists to join the Corporate Services Division in the Information Technology Unit for an ongoing full-time position.

An exciting opportunity exists to join the Corporate Services Division in the Information Technology Unit for an ongoing full-time position.

Salary: $81,496 - $96,073 (Plus Superannuation of 12%)
Ongoing
Usual hours of work: Full time (flexible work conditions may be available)
Usual work location: East Melbourne/Coburg

Role Purpose

The Technology Officer supports the delivery of information technology, providing technical assistance, tailored guidance, and innovative solutions. Collaborating with diverse stakeholders, the incumbent ensures seamless technology adoption, conducts user training, and delivers responsive timely IT support. The purpose of this role is to provide first and second level technical infrastructure support, assist staff in the area of Microsoft Windows, Microsoft Office and resolve technical problems reported through the incident management system.

The role is also expected to:

Answer Service Desk calls and emails, register incidents and attend to their resolution, or escalate were appropriate
Assist with ICT asset registration and tracking
Install and commission new laptop hardware, printers, peripherals including desktop and mobile telephony
Provide technical support for end user technology, including desktop, laptop, mobile, remote access, print/scan/copy, audio video teleconferencing and standard software
Maintain user network access
Produce documentation for reports, briefings, correspondence, technical and user documentation
Support both business locations, Melbourne CBD and Coburg, (including occasional after hours and weekends during peak periods), remotely and on site, as part of a regular rotation process.

In addition, the role is expected to perform one or more of the following duties as agreed (minimum 1):

1st level Security Operations Centre including security incident reporting and escalations.
Project management of routine & ad-hoc VCAA projects such as NAPLAN / GAT / VCE marking support or end user hardware replacements.
Software license, vendor management, and procurement activities for low-medium complexity vendor relationships and contracts.
Evaluation of new technologies and their application to VCAA for low-medium complexity requirements, including development of guidance materials for newly adopted technologies

Attributes

You are driven, enthusiastic and set high standards in your work performance.
You are a collaborative team player with a “can do” attitude.
You have solid spoken and written communication skills in writing emails, letters and reports.
You are a strong problem solver; you identify and provide workable solutions.

Qualifications and Experience

Desirable: Relevant tertiary qualification in Information Technology

How to apply

Applicants are encouraged to include a Curriculum Vitae and a Cover letter addressing the key selection criteria provided in the position description.

Further Information

For more details regarding this position please see attached position description for the capabilities to address in application.

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our w ork, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page

Applicants requiring adjustments can contact the nominated contact person.

Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.

For further information pertaining to the role, please contact Steven Heaps via email [email protected].

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g. large print) due to any viewing difficulties or other accessibility requirements.

Applications close 11:59pm on Wednesday 19 August 2026.

Applications close Wednesday 19 August 2026 at 11.59pm

Posted

5 August 2026

Apply Now

Refine Your Search

technical support jobs in docklands, vic

Technical Support Officer

IT & Workplace Support Engineers (Multiple Opportunities Available)

Technical Support Engineer

Specialist Technician - Technical Support to Schools Program (TSSP)

Service Desk Engineer (Managed Services)

ICT Support Specialist - Part Time

Level 2 Desktop Support

Service Desk Engineer

Australian Charities and Not-for-profits Commission IT Helpdesk Support Officer - APS 4

IT Support Technician

Service Desk / Onsite Engineer (MSP)

Microsoft M365 Systems Administrator

Help Desk Technician

Technical Support Specialist

Level 2 Service Desk Engineer

IT Support Administrator

IT Support Engineer – Managed IT Services

IT Support Technician

Service Desk Analyst

IT Operations Specialist

I want to receive the latest job alert for technical support in docklands, vic

Related Searches

Explore jobs in more locations

Overview

Job Seeker Tools

Employer Tools

Browse

Stay Connected