In-Demand Singtel Jobs

Retail Consultant, Fountain Gate
Optus —Melbourne VIC
- $35 an hour
11d
Security Platform Engineer - Secrets Management
Optus —Sydney NSW
- Computer science
- Management
- Computer Science
- Parental leave
- Employee discount
3d
Retail Consultant, Morayfield
Optus —Morayfield QLD
- Part-time
- Parental leave
12d
Retail Consultant, South-western Sydney
Optus —Bankstown NSW
- $36 an hour
Retail Consultant, Brisbane CBD (Adelaide St)
Optus —Brisbane QLD
- Part-time
- Parental leave
Retail Consultant, Maroochydore
Optus —Maroochydore QLD
- Part-time
- Parental leave
Technical Specialist - Mobile Assurance
Optus —Cannon Hill QLD
- No degree
- Parental leave
- Employee discount
Small Business Specialist, Southland
Optus —Cheltenham SA
- Microsoft Outlook
- Merchandising
- Parental leave
Retail Consultant, Richmond Victoria Street
Optus —Richmond VIC
- $35 an hour
13d
Senior DevSecOps Engineer
Optus —Macquarie Park NSW
- Scripting
- Leadership
- Parental leave
- Employee discount
12d
NOC Manager - Melbourne
Optus —Melbourne VIC
- Rotating roster
- Leadership
- Communication skills
- Parental leave
- Employee discount
Business Customer Experience Consultant
Optus —Sydney NSW
- Customer service
- Organisational skills
- Communication skills
- Parental leave
5d
Full-Time Retail Consultant, Bondi Junction
Optus —Bondi Junction NSW
- Full-time
- Parental leave
Lead Software Developer
Optus —Macquarie Park NSW
- Azure
- DevOps
- Master's degree
- Parental leave
- Employee discount
Small Business Specialist, Sale
Optus —Sale VIC
- Microsoft Outlook
- Merchandising
- Parental leave
Specialist Retail Operations, Merrylands
Optus —Merrylands NSW
- Communication skills
- Parental leave
- Employee discount
12d
Platform Engineer
Optus —Macquarie Park NSW
- On call
- Azure
- DevOps
- AWS
- Parental leave
- Employee discount
NOC Manager - Sydney
Optus —Macquarie Park NSW
- Rotating roster
- Leadership
- Communication skills
- Commuter assistance
- Parental leave
Operations Manager - Fixed Activations / Onboarding
Optus —Melbourne VIC
- Analytics
- Parental leave
- Employee discount
Network Operations Centre Manager
Optus —Macquarie Park NSW
- Parental leave
- Employee discount

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Retail Consultant, Fountain Gate

Optus -
Melbourne VIC

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Job Details

Casual
$35 an hour
11 days ago

Full Job Description

Date: 9 Jul 2026

Location: Melbourne, Australia

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Company: Singtel Group

Optus is one of Australia’s leading telecommunications providers, connecting more than 11 million customers every day across mobile, broadband and digital solutions.

We’re looking for a vibrant and motivated Casual Retail Service Consultant to join our Fountain Gate team. If you love helping people, thrive in being a part of a supportive crew, and bring positive energy to every interaction, then we’d love to have you on board!

At Optus, you’ll feel connected to what truly matters. We collaborate with purpose, lift each other up, take accountability, act with integrity, and celebrate as one team. Together, we learn, grow, tackle challenges and build genuine relationships with our customers and with each other.

What you’ll do:
Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
Explore our range of tech products and services, and share your knowledge in a way that’s simple, helpful and accessible.
Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

What you bring:
Service Superpower: You know how to understand customer needs, deliver genuine support, and let phenomenal service drive fantastic outcomes.
Tech Explorer: You enjoy helping customers make sense of tech by breaking things down simply and guiding them to the right solutions.
Problem Solving Pro: You listen with empathy, act with integrity, and turn challenges into opportunities to help with calm, practical solutions.
Composure Under Pressure: You’re confident in navigating difficult enquiries, ease tricky situations with empathy and respect, and work toward the best solution for the customer.
Team Spirit: You build strong connections with your teammates, support one another, stay accountable, and create a customer‑first environment where everyone succeeds.

What’s in it for you?

$35 p/h + applicable loadings.
Phenomenal perks, including 25% off Optus products and exclusive access to unique discounts with our retail partners.
Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Yarn First Nations, Disability Network and Express Yourself (LGBTQIA+).
Put your wellbeing first with free access to counselling and support services, available 24/7 across multiple channels.
Flexible rosters that work around the life you live outside of work.

Intrigued, but not sure you tick every box? That’s completely okay! We still encourage you to apply. We all grow, learn and develop together, and this role might be the perfect next step in your career journey.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [email protected] or call 1800 309 170.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity

#LI-(KR1)

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