In-Demand Senior client representative Jobs in Parramatta, Nsw

Sr. Workplace Experience & Operations Coordinator
Cushman & Wakefield —Sydney NSW
- Full-time
- Communication skills
Quick Apply
Business Development Representative (BDR) – AU
Dandy —Sydney NSW
- Full-time
- Hybrid work
- Sales
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- Health insurance
- Annual leave
Business Development Representative, Instantia
VNG —Sydney NSW
- Full-time
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Axiom —Sydney NSW
- Hybrid work
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- Bachelor's degree
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Fund Accounting & Fund Administration (FAA), Product Management APAC - Managing Director
State Street —Sydney NSW
- Full-time
- Administrative experience
- Bachelor's degree
- Product management
Project Director
Bielby Holdings —North Sydney NSW
- Administrative experience
- Bachelor's degree
- Construction experience
Business Development Representative (Accounting/Audit Experience)
FloQast —Sydney NSW
- Full-time
- Salesforce
- Business development
- AI
Senior Consultant - Power BI and Fabric
Fujitsu —Sydney NSW
- Hybrid work
- Azure
- SQL
- AWS
Enrolled Nurse - Turramurra | Turramurra Hostel
Southern Cross Care (NSW & ACT) —Turramurra NSW
- Part-time
- Care plans
- Communication skills
- Time management
- Employee assistance program
Quick Apply
General Manager - Development
DCOH —Sydney NSW
- Full-time
- Management
- Master's degree
- Construction experience
Quick Apply
Senior Java Engineer
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- AWS
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Engagement Director
Future Secure AI —Sydney NSW
- AI
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Systems Engineer, End User Computing
Houlihan Lokey —Sydney NSW
- Full-time
- Hospitality
- Management
- Computer Science
Senior Occupational Hygienist
Airsafe —Sydney NSW
- In-person
- Communication skills
Project Surveyor
TSS Total Surveying Solutions Pty Ltd —Sydney NSW
- $45 - $50 an hour
- Full-time
- AutoCAD
- Management
- Construction experience
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Associate Director - Payroll Compliance
KPMG Australia —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
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- Parental leave
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Technical Lead Transmission Lines
Jacobs —Sydney NSW
- Hybrid work
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WSP Australia —Sydney NSW
- Full-time
- Hybrid work
- Employee stock purchase plan
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ShipBob, Inc. —Sydney NSW
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Sr. Workplace Experience & Operations Coordinator

Cushman & Wakefield -
Sydney NSW

Quick Apply

Job Details

Full-time

Qualifications

Jira
Slack
Communication skills

Full Job Description

Job Title

Sr. Workplace Experience & Operations Coordinator

Job Description Summary

The Sr. Workplace Experience Coordinator is a key member of the Cushman & Wakefield onsite account team for the client. This individual is part of a broader Workplace Experience team that aims to ensure employees feel productive, engaged, and well supported in the workplace.
The Sr. Workplace Experience Coordinator will serve as the primary onsite representative for the client location and independently oversee day-to-day workplace experience operations, space readiness, and employee support. They will function as the “eyes and ears” of the workplace — proactively identifying and solving issues before they impact the employee experience.
This role is also responsible for the end-to-end planning and execution of workplace programming, employee engagement initiatives, and onsite office events.
We are looking for a highly collaborative self-starter who enjoys solving problems, has fantastic communication skills, and can operate independently while delivering an elevated customer experience to employees and visitors in the workplace environment.

Job Description

Essential functions and responsibilities

Provide high touch support to employees in the workplace. This includes providing employees with tools, support, information, and wayfinding.
Provide a warm welcome to all employees and guests, leaving them with a positive and professional first impression.
Cultivate and maintain trusted relationships with end users and cross functional colleagues.
Act as the first line of response to user questions, troubleshoot issues, and follow up as required.
Regularly assess space readiness, ensuring workspaces, conference rooms, and offices are properly equipped and employee ready.
Function as the “eyes and ears” of the workspace and proactively submit work orders to report repairs, required maintenance, broken or missing furniture before an end user is impacted.
Help educate employees and visitors on equipment, processes, space use, workplace protocols, and etiquette.
Ensure complaints, questions, concerns, and suggestions from employees are addressed and conduct follow-up, if needed.
Obtain voice of the customer data (quantitative and qualitative) to capture service needs. Share information with managers, as relevant.
Follow escalation protocols, having all required knowledge of cross functional teams’ responsibilities.
Identify and escalate process improvement opportunities to manager and collaborate on new, innovative solutions.
Own the end-to-end planning, coordination, and execution of workplace programming, employee engagement initiatives, and onsite office events.
Manage workplace events and activities from initial planning through day-of execution and post-event follow-up, including coordination with vendors, stakeholders, and cross-functional teams.
Support meeting room and event space coordination, including assisting employees with bookings, monitoring space usage, and helping ensure operational capacity is effectively managed.
Independently manage daily workplace operations and prioritize multiple operational needs with minimal onsite oversight or support.
Partner closely with cross-functional teams, vendors, building management, and client stakeholders to ensure a seamless workplace experience.

Key Competencies

Comfortable corresponding with executive-level clients and interacting with individuals at all levels.
Showcase exceptional emotional intelligence, empathy, and interpersonal awareness.
Detail-oriented, confident self-starter with exceptional organizational skills.
Maintain a “can do” mentality with the ability to act with minimal information and adapt in a fast-paced environment.
Demonstrate integrity, accountability, self-awareness, strong work ethic, and sound business acumen.
Project an approachable and professional image in personal appearance, manner, and demeanor.
Ability to work under pressure while maintaining a calm, solutions-oriented approach.
Ability to successfully use Slack as a primary communication tool, along with Google Workspace and other workplace technology platforms.
Comfortable using ticket management systems such as Jira and able to quickly learn new systems, tools, and applications.
Ability to work independently, exercise sound judgment, and effectively manage competing priorities with minimal supervision.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

Being part of a growing global company;
Career development and a promote from within culture;
An organisation committed to Diversity and Inclusion
We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us!

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.

INCO: “Cushman & Wakefield”

Quick Apply

Refine Your Search

senior client representative jobs in parramatta, nsw

Sr. Workplace Experience & Operations Coordinator

Business Development Representative (BDR) – AU

Business Development Representative, Instantia

Business Development Executive

Fund Accounting & Fund Administration (FAA), Product Management APAC - Managing Director

Project Director

Business Development Representative (Accounting/Audit Experience)

Senior Consultant - Power BI and Fabric

Enrolled Nurse - Turramurra | Turramurra Hostel

General Manager - Development

Senior Java Engineer

Engagement Director

Systems Engineer, End User Computing

Senior Occupational Hygienist

Project Surveyor

Associate Director - Payroll Compliance

Technical Lead Transmission Lines

Senior/ Associate Fire Protection Engineer, Building Services - Hybrid

Senior Business Development Representative

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