In-Demand Evolution support services Jobs in Melbourne, Vic

Broker Support Officer
Connective Broker Services Pty Ltd —Melbourne VIC
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Employee assistance program
Quick Apply
2d
Head of Indigenous Engagement, Amazon Web Services Public Sector - ANZ
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Bachelor's degree
- No degree
5d
Moveworks Sr Customer Success Manager
ServiceNow —Melbourne VIC
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- AI
Quick Apply
2d
Senior AI Sales Specialist
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- Sales
- Engineering
Senior Software Engineer (Web)
ANZ Banking Group —Melbourne VIC
- Full-time
- Azure
- AWS
- APIs
5d
General Manager - Commercial Finance
David Jones —Melbourne VIC
- Hybrid work
- Leadership
- Annual leave
- Parental leave
3d
Head of AI and Machine Learning Platforms
Kmart —Chadstone VIC
- Budgeting
- AI
- Employee stock purchase plan
10d
Head of Transport Industry, ANZ Public Sector Industry Business Development Team
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Serving
- Business development
- Analysis skills
Head of Operations- Digital Health
Wesfarmers Health —Docklands VIC
- Leadership
- Employee assistance program
10d
Senior Backend Engineer, Financial Markets
Airwallex —Melbourne VIC
- Full-time
- Salesforce
- SQL
- APIs
Associate Director, Fraud & Anti Bribery and Anti Corruption Institutional
ANZ Banking Group —Melbourne VIC
- Full-time
4d
Microsoft Dynamics 365 Business Central Lead Functional/ Technical Consultant
Wild Tech —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Business Administration
Quick Apply
Senior Data Architect (enterprise)
Australia Post —Richmond VIC
- Full-time
- Recruiting
- AI
- Analytics
Associate Director, Sanctions Institutional
ANZ Banking Group —Melbourne VIC
- Full-time
- Analytics
4d
Associate Director, AML/CTF Institutional
ANZ Banking Group —Melbourne VIC
- Full-time
4d
Data Engineer Lead
PFD Food Services —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- AWS
- AI
- Health insurance
- Gym membership
Principal Engineer
REA Group —Richmond VIC
- Full-time
- Hybrid work
- Azure
- AWS
- Agile
- Parental leave
2d
Head of Cyber GRC
REA Group —Richmond VIC
- Full-time
- Hybrid work
- Analysis skills
- APIs
- AI
- Parental leave
6d
Senior Solutions Architect, Data & AI
AFCA —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Machine learning
Quick Apply
Security Consultant, Global ProServe Security
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- AWS

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Broker Support Officer

Connective Broker Services Pty Ltd
Melbourne VIC

Quick Apply

Job Details

Permanent | Full-time
$75,000 - $80,000 a year
2 days ago

Benefits

Employee assistance program
Opportunities for promotion

Qualifications

CRM software
Communication skills

Full Job Description

Support mortgage brokers grow their business.
Challenge yourself in this dynamic customer focused environment.
- Hybrid working, strong culture and opportunity for career progression with an industry leader.

The Business

Connective is Australia's largest and most innovative mortgage, commercial and asset finance aggregators and the preferred choice for leading brokers. Our customers are mortgage, commercial and asset finance brokers, and we're driven by one simple goal: to be the business partner they can't imagine doing business without. Through market-leading technology, industry expertise and exceptional service, we empower brokers to build successful businesses. With a strong and collaborative culture, we are proud to be an employer of choice for ambitious and customer-focused professionals looking to make a meaningful impact.

The Role

We are seeking a passionate and customer-focused professional to join our exceptional broker support team. As a Broker Support Officer, you'll play a critical role in supporting our field-based Partnership Managers (PMs) while delivering a seamless experience for our broker members. Acting as a key point of contact, you'll ensure brokers receive timely, high-quality support when PMs are unavailable, helping them overcome challenges and maximise opportunities for business growth.

This is an exciting opportunity to contribute to the ongoing evolution of Connective's industry-leading broker support model. You'll work closely with brokers, Partnership Managers and internal stakeholders to coordinate enquiries, manage communications and deliver outstanding service that strengthens member engagement and satisfaction.

Responsibilities include:

Managing email communication and taking overflow calls from members when field-based PMs are unavailable.
Assisting with general administrative tasks to support the field-based PMs, ensuring efficient operations.
Answering general enquiries from brokers and liaising with internal departments to resolve member issues as needed.
Helping develop and maintain a strong relationship between brokers, PMs, and the broader business.
Ensuring all member interactions are logged and documented accurately within the CRM system.
Coordinating and following up on outstanding tasks and requests from brokers and internal teams to ensure smooth communication and service delivery.

The Person

As an exceptional communicator and customer support professional, you pride yourself on exceeding your customer’s expectations and providing them with solutions to help their business grow and prosper. You enjoy working with others, especially in a consultative and collaborative way, and have the interpersonal and influencing skills to support this.

You will also have:

A proven record in developing relationships and delivering excellent customer outcomes.
Experience working with a CRM.
Outstanding organisational and communication skills with a collaborative team player style and a customer-first mindset.
Strong influencing and problem-solving skills.
Ability to collaborate effectively with internal departments and support multiple teams.

The Benefits

As a valued part of the Connective team, you will be rewarded with:

An awesome office space, with views of the city and lunchtime table tennis.
A vibrant and supportive team culture.
A generous salary package and other benefits such as progressive leave policies, employee lifestyle benefits program, work/life balance, EAP and a focus on learning and development.
The opportunity to develop your career with an industry leader.

To Apply

To apply, please click on the ‘Quick apply’ button.

All applications will be handled with strict confidentiality.

Company Overview

Please visit our company website for more information

Quick Apply

Refine Your Search

evolution support services jobs in melbourne, vic

Broker Support Officer

Head of Indigenous Engagement, Amazon Web Services Public Sector - ANZ

Moveworks Sr Customer Success Manager

Senior AI Sales Specialist

Senior Software Engineer (Web)

General Manager - Commercial Finance

Head of AI and Machine Learning Platforms

Head of Transport Industry, ANZ Public Sector Industry Business Development Team

Head of Operations- Digital Health

Senior Backend Engineer, Financial Markets

Associate Director, Fraud & Anti Bribery and Anti Corruption Institutional

Microsoft Dynamics 365 Business Central Lead Functional/ Technical Consultant

Senior Data Architect (enterprise)

Associate Director, Sanctions Institutional

Associate Director, AML/CTF Institutional

Data Engineer Lead

Principal Engineer

Head of Cyber GRC

Senior Solutions Architect, Data & AI

Security Consultant, Global ProServe Security

I want to receive the latest job alert for evolution support services in melbourne, vic

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